Bringing transparent, customer-sourced ratings to integrator selection reduces execution risk and potential multiโmillionโdollar failures by helping buyers pick proven partners and identify problems early. That improves the odds of successful, on-time digital transformations and shields organizations from costly remediation.
The video features Eric Kimberling interviewing Bonnie Tinder of Raven Intelligence about the critical role of system integrators in digital transformations and Ravenโs data-driven, peer-review platform for rating integrators. Tinder explains that while buyers obsess over consumer reviews for small purchases, they often gamble millions on integrators without comparable scrutiny, making partner selection a primary determinant of project success. Raven aggregates customer feedback to surface top-rated integrators and red flags early so organizations can vet, switch, or course-correct before projects fail. The discussion emphasizes practical guidance for evaluating integrators and the challenge of limited recourse once implementations go wrong.
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