
The partnership demonstrates a leading market infrastructure firm moving AI from experiment to enterprise, promising measurable efficiency gains and setting a benchmark for the financial services industry’s AI adoption.
Financial institutions are under mounting pressure to turn AI experiments into tangible returns, and Broadridge’s investment in DeepSee marks a decisive step toward that goal. By targeting post‑trade email handling—a high‑volume, low‑value activity that consumes significant operational bandwidth—Broadridge aims to free up staff for higher‑impact tasks. The firm already processes over $15 trillion in daily trades, and its OpsGPT platform has shown how autonomous agents can streamline settlement. Adding DeepSee’s agentic AI extends that capability to the inbox, turning each message into an actionable workflow.
DeepSee’s technology leverages pre‑trained AI agents that parse incoming emails, extract intent, and trigger downstream processes across Broadridge’s ecosystem. Real‑time dashboards surface service‑level metrics, trend analysis, and team performance, giving managers granular visibility into operational health. The solution can be layered onto Broadridge’s existing post‑trade suite or deployed as a stand‑alone module, offering flexibility for the firm’s 60‑plus outsourcing clients. By embedding AI agents directly into communication channels, the platform reduces manual handling errors, shortens resolution times, and enhances overall resilience.
The move reflects a broader industry trend where firms like Public, SAP Fioneer, and others are launching AI agents to automate trading, compliance, and client service functions. As regulators and investors demand demonstrable efficiency gains, AI‑driven automation becomes a competitive differentiator. Broadridge’s strategic stake not only secures early access to cutting‑edge technology but also positions the company as a technology leader capable of delivering production‑ready AI solutions at scale. This could accelerate adoption across the financial services sector, driving faster ROI on AI spend and reshaping operational standards.
Broadridge Financial Solutions announced it has acquired a minority ownership position in DeepSee, a Utah‑based AI firm that builds agentic AI for automated email orchestration in post‑trade processing. As part of the deal, Broadridge President Tom Carey will join DeepSee’s board and the technology will be deployed across Broadridge’s operations. Financial terms were not disclosed.
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