
The deal broadens Marcura’s capabilities in high‑complexity demurrage claims, giving customers flexible, end‑to‑end solutions and strengthening the firm’s market position in chemical tanker services.
The tanker sector remains one of the most intricate segments of global shipping, where demurrage disputes can quickly turn costly. Chemical tankers, in particular, transport parcel cargoes under strict handling protocols, demanding meticulous documentation and real‑time monitoring. Firms that can translate those operational nuances into accurate claim filings gain a decisive edge. Marcura’s acquisition of Shipdem, a specialist that has built its reputation on end‑to‑end demurrage management for chemical carriers, directly addresses this niche demand and strengthens its data‑driven approach to port‑cost optimization.
From a strategic perspective, the deal fills the gap left by Marcura’s 2025 purchase of HubSE, which introduced a self‑service software layer for tanker demurrage. Shipdem brings a fully managed service model, allowing the group to offer both automated tools and dedicated claim teams under a single brand. This dual‑track capability appeals to a broader client base, from large traders preferring hands‑off processing to operators that require expert oversight. By keeping Shipdem’s existing staff, Marcura preserves institutional knowledge while leveraging its global infrastructure.
For customers, the integration promises uninterrupted service backed by a larger dispute‑resolution network and continued technology investment. The move also signals consolidation in maritime tech, where scale and specialization are becoming critical competitive factors. As Marcura processes over 200,000 port calls and $17 bn in payments each year, the added chemical‑tanker expertise positions it to capture a larger share of the high‑margin demurrage market. Industry observers will watch how this expanded offering influences pricing dynamics and drives further digitalisation across the shipping value chain.
Dubai-based maritime tech firm Marcura announced the acquisition of UK-based chemical tanker demurrage specialist Shipdem from its parent Casper Shipping. The deal expands Marcura’s claims management offering, adding a fully managed service model to complement its existing self‑service technology. Financial terms were not disclosed.
Source: Splash 247
Dubai-headquartered maritime tech firm Marcura has acquired UK-based chemical tanker demurrage specialist Shipdem from its parent company, Casper Shipping.
The move strengthens Marcura’s position in one of the most technical corners of the tanker market, where demurrage claims often hinge on tight contractual wording and complex cargo operations.
Founded in 2012, Shipdem has built its business around handling end-to-end demurrage claims for chemical tanker operators and traders. The segment is known for operational complexity, from parcel cargoes to strict cargo handling procedures, requiring disciplined documentation and close follow-up.
Shipdem will be integrated into Marcura Claims, with its existing team remaining in place and continuing to focus on chemical tanker work while contributing expertise across the wider group.
The deal follows Marcura’s acquisition of HubSE in 2025, as the company continues to build out its claims management offering across major cargo types. HubSE brought self‑service technology for tanker demurrage, while Shipdem adds a fully managed service model.
Group chief executive Henrik Hyldahn said the strategy is to offer flexibility depending on how customers want to run their claims processes — either through software tools or specialist teams managing cases from start to finish.
For Shipdem customers, Marcura said service continuity will be maintained, now backed by the company’s global infrastructure, broader disputes capability and continued technology investment.
Marcura, founded in 2001, processes more than 200,000 port calls and $17 bn in payments annually. The company has been steadily expanding its footprint in port cost management, procurement, compliance and financial workflows.
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