Money20/20 Europe Day Three: Inclusion, Identity, and the Future of Payments

Why It Matters

The announcements signal a shift toward more dynamic identity verification, broader fintech‑bank competition, and inclusive solutions that could unlock new revenue streams and regulatory pathways across Europe.

Key Takeaways

• Agentic AI demands dynamic KYA verification beyond static KYC
• Revolut's UK banking licence levels playing field for fintech banks
• Project Nemo coalition targets inclusive finance with HM Treasury backing
• Lorikeet's self‑optimising agents simulate thousands of scenarios pre‑launch
• Triple‑A's multicurrency accounts link EUR collection to stable‑coin payouts

Pulse Analysis

Day three of Money20/20 Europe crystallised the industry’s pivot from siloed innovation to an integrated ecosystem where AI, identity and payments intersect. Speakers warned that traditional "know‑your‑customer" checks are obsolete for autonomous agents, proposing a four‑layer "know‑your‑agent" stack that continuously validates behavior. This shift not only mitigates fraud risk but also opens a lucrative market for vendors capable of delivering real‑time compliance monitoring, a narrative echoed by Lorikeet’s simulation‑driven AI agents designed to stress‑test customer‑service bots before they go live.

Financial inclusion took centre stage, reinforced by the launch of a coalition between the Centre for Finance, Innovation and Technology and Project Nemo, backed by HM Treasury. By co‑creating products for people with learning disabilities, the initiative demonstrates that inclusive design drives better outcomes, lowers fraud, and builds trust—benefits that translate into measurable business value. The coalition’s plan to pilot a regulatory‑sandbox framework could become a template for other jurisdictions seeking to balance empowerment with oversight.

The event also highlighted concrete product advances reshaping cross‑border commerce. Triple‑A’s multicurrency accounts let European businesses collect euros and settle via stablecoins without a local entity, cutting the traditional bottleneck of currency conversion. Meanwhile, Token.io’s Pay‑by‑Bank roadmap promises recurring account‑to‑account payments by 2027, positioning banks to compete with card networks. Together, these developments illustrate a broader trend: fintechs are leveraging digital assets and AI to deliver faster, cheaper, and more inclusive financial services, accelerating the convergence of legacy rails with next‑gen technology.