Persistent Systems Launches Fraud Detection Service

Why It Matters

By moving fraud detection upstream and automating risk decisions, the solution reduces financial loss and operational costs while enhancing regulatory compliance across the payments ecosystem.

Key Takeaways

• Solution reduces chargeback losses by up to 40%
• AI-driven vetting improves detection accuracy 30‑60%
• Manual review effort cut 50‑70%, freeing analysts
• Real‑time monitoring unifies batch and streaming data
• Databricks accelerator speeds time‑to‑value for merchants

Pulse Analysis

Digital payments have surged, and with them, sophisticated fraud schemes threaten banks, payment service providers, and online marketplaces. Traditional rule‑based systems react after the fact, leaving institutions exposed to chargebacks and regulatory penalties. Persistent Systems’ new offering, powered by Databricks’ unified data platform, addresses this gap by turning massive, disparate data streams into actionable intelligence. The partnership combines Persistent’s domain expertise with Databricks’ scalable analytics, delivering a solution that can ingest merchant profiles, compliance histories, and third‑party risk feeds in a single, governed layer.

At the core of the service is Agentic AI, which conducts multi‑signal vetting during merchant onboarding and continuously scores transactions in real time. By blending batch and streaming pipelines, the platform creates a dynamic risk profile that adapts to emerging threats. Configurable triggers—such as enhanced monitoring, watch‑listing, or transaction limits—are executed automatically, reducing the need for manual review. The built‑in audit trail ensures governance and meets tightening regulatory demands, while the Databricks accelerator shortens deployment timelines, delivering faster time‑to‑value for clients.

The projected impact is significant: a 20‑40% drop in fraud‑related losses, up to 60% boost in detection precision, and a 50‑70% reduction in labor‑intensive reviews. For financial institutions, these efficiencies translate into lower operational costs and stronger brand trust. As the payments landscape continues to evolve, solutions that fuse real‑time data processing with AI‑driven decisioning will become a competitive differentiator, positioning Persistent and Databricks as key enablers of next‑generation risk management.