Amanda Shoffel Discusses The Way Peoples Approach To De-Centraised Finance During The Pandemic

FF News | Fintech Finance
FF News | Fintech FinanceMar 29, 2026

Why It Matters

The shift signals potential disruption of traditional banking models and creates strategic opportunities for fintech firms that can bridge the gap between user‑friendly CeFi and complex DeFi.

Key Takeaways

  • Pandemic gave people more time to explore crypto opportunities
  • Interest spiked in both CeFi and DeFi during lockdowns
  • DeFi entry barriers remain higher than centralized finance solutions
  • Users seek control over finances away from big banks
  • Long‑term shift to DeFi remains uncertain post‑pandemic for many

Summary

In a recent interview, Amanda Shoffel examined how the COVID‑19 pandemic reshaped public interest in decentralized finance (DeFi) and broader cryptocurrency markets.

She noted that lockdowns gave individuals unprecedented free time, prompting a surge in both centralized finance (CeFi) platforms and DeFi projects. While overall curiosity rose, she emphasized that DeFi’s technical hurdles—smart‑contract interaction, liquidity pool navigation—still exceed those of traditional CeFi services.

Shoffel observed, “People want to take their finances into their own hands, away from big banks,” highlighting a growing desire for financial sovereignty. Yet she cautioned, “I’m not convinced the pandemic necessarily accelerated attrition into DeFi rather than other areas.”

If the trend toward self‑directed finance persists, it could pressure legacy institutions to innovate or partner with crypto firms, while regulators may face new challenges overseeing a more fragmented ecosystem.

Original Description

Amanda Shoffel, General Manager & CCO at Bitstamp UK joins FF News’ Douglas Mackenzie for a virtual discussion about the world of cryptocurrency. In this video, Amanda gives us her insight into how the pandemic changed people's outlook on crypto assets and the world of decentralised finance.
“I think the pandemic in general just honestly game people a lot more time at home to look into things that they hadn’t previously and a lot more opportunity. So, I think across the board there was a spike in interest around Ce-Fi, De-Fi and crypto.”
“I think the barriers to entry are greater in De-Fi. I think having people figure out smart contracts and decentralized pools and how to access everything is a bit more difficult than in Ce-Fi at the moment.”

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