EFF’s Submission to the UN OHCHR on Protection of Human Rights Defenders in the Digital Age

Key Takeaways

• Online safety laws risk criminalizing legitimate speech.
• UK model spreads duty‑of‑care frameworks globally.
• Internet shutdowns hinder activists' communication and safety.
• Surveillance tools target HRDs across borders.
• Platform moderation often suppresses human‑rights documentation.

Pulse Analysis

Governments worldwide are rolling out new legislation framed as a response to cybercrime, disinformation, and user safety concerns. While these laws aim to curb online harms, they often lack precise definitions and judicial oversight, creating a fertile ground for rights‑infringing applications. The UK’s Online Safety Act, for instance, has become a blueprint for other jurisdictions, exporting a duty‑of‑care model that can inadvertently criminalize legitimate speech and impose heavy compliance burdens on technology providers.

For human‑rights defenders, the consequences are immediate and severe. State‑ordered internet shutdowns, bandwidth throttling, and geo‑blocking cripple activists’ ability to document abuses, coordinate protests, and access support networks. Simultaneously, sophisticated surveillance tools—including spyware and biometric monitoring—are deployed across borders, leading to intimidation, detention, and retaliation. Platform‑level content moderation, driven by broad policies and automated enforcement, frequently removes or suppresses critical human‑rights reporting, especially in non‑English languages, further marginalizing vulnerable voices.

The path forward demands human‑rights‑centered regulatory frameworks that are narrowly tailored, transparent, and subject to independent oversight. Meaningful engagement with civil‑society experts ensures that digital policies reflect on‑the‑ground realities and protect privacy, expression, and association. For technology companies, aligning compliance programs with these principles mitigates legal risk and upholds corporate responsibility. Ultimately, safeguarding digital civic space is essential not only for activists but also for the broader health of democratic societies.