What Is GOV.UK One Login and when Can I Use It?

Why It Matters

The change simplifies access to multiple government services with a single credential for new users, reducing friction and future administrative complexity, while staged migration aims to avoid disruption for current Government Gateway account holders.

Summary

GOV.UK One Login is a new unified sign-in system for HMRC and other government services that allows users to access accounts with an email address and password after proving their identity. New HMRC users who do not already have a Government Gateway account can create a GOV.UK One Login when registering for online HMRC services by following on-screen prompts. Existing Government Gateway users should continue using their 12‑digit User ID and password for now; HMRC will notify users when they can migrate to GOV.UK One Login. Eligibility and timing to switch will vary by individual, and guidance is available on GOV.UK and related videos.

Original Description

GOV.UK One Login is the new, simple way to access HMRC online services. When signing in, if you're not sure whether to choose Government Gateway or GOV.UK One Login, this video explains what you need to know. You'll learn:

• what GOV.UK One Login is

• when you can use GOV.UK One Login

• about creating new sign in details

• the difference between the sign in options

• when to sign in with Government Gateway

If you already access HMRC services using Government Gateway, continue using this even if you have a GOV.UK One Login for other government services. We'll let you know when to move to GOV.UK One Login. This will be at different times for different people.

0:00 Introduction

0:10 When can you start using GOV.UK One Login

0:27 Proving your identity

0:36 Creating new sign in details

0:56 Using your GOV.UK One Login

1:07 If you have a Government Gateway account

1:25 Moving to GOV.UK One Login

1:44 Further help and support

To subscribe and visit the HMRCgovuk YouTube home page:

https://www.youtube.com/channel/UCX03s8aGilPqvp992meZd6w?sub_confirmation=1

Visit GOV.UK

https://www.gov.uk/guidance/accessing-hmrc-online-services-using-govuk-one-login

https://www.gov.uk/using-your-gov-uk-one-login

HMRC is the UK’s tax, payments and customs authority. We collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.

You can use social media for help with general queries relating to any of HMRC’s products and services:

X: https://www.x.com/hmrc

Facebook: https://www.facebook.com/HMRC