How Physicians Are Using AI to Improve Care and Coding with Navina

Why It Matters

AI‑driven tools like Navina turn cumbersome coding and data‑gathering tasks into efficient, revenue‑boosting processes, directly supporting value‑based care and better patient outcomes.

Key Takeaways

• AI reduces chart review time, boosting physician efficiency.
• Navina automates HCC coding, improving Medicare Advantage reimbursement.
• Physician champions and peer competition drive AI adoption.
• Integrated dashboard provides real‑time data, enhancing value‑based care.
• AI supports staff workflow, closing care gaps efficiently.

Summary

The video features an interview with health‑IT leaders discussing how Navina’s artificial‑intelligence platform is reshaping clinical workflows and coding accuracy. Participants—Dr. Keith Fernandez of Privia Health, Dr. Jared Dodge of CVFP, and Dr. Bhavna Arora of Summit Medical Group—describe the pre‑AI pain points of manual chart pulls, cumbersome HCC coding for Medicare Advantage, and fragmented data sources.

They explain that Navina consolidates actionable data at the point of care, automates risk‑adjustment coding, and surfaces care‑gap alerts in real time. Pilot programs showed immediate reductions in chart‑review time, higher acceptance rates for coded diagnoses, and a measurable lift in value‑based contract performance. The tool’s intuitive interface lets physicians glance at a dashboard before seeing patients, eliminating the need to dig through multiple portals.

Notable anecdotes include Dr. Grayson preparing charts hours early, only to have Navina deliver the same information instantly, and a nurse who can now close mammogram gaps from a single screen. Auditors reported fewer coding errors, and clinicians cited a competitive dashboard that spurred peer‑to‑peer improvement. Trust was built through physician champions who demonstrated tangible ROI—some reporting a month’s worth of revenue in two days.

The broader implication is that AI is no longer a peripheral IT project but a catalyst for behavioral change across the care team. By streamlining documentation, enhancing coding accuracy, and providing transparent performance metrics, Navina helps organizations meet value‑based care targets, reduce administrative burden, and ultimately improve patient outcomes.

Original Description

While at the recent Navina Ascend user conference, Healthcare IT Today had the opportunity to sit down with three of Navina's customers to learn more about their experience using Navina at their organizations.  Needless to say, the doctors were all candid with their experience with the technology and the impact it was having on their organization.

Learn more about Privia Health: https://www.priviahealth.com/

Learn more about CVFP: https://www.cvfp.net/

Learn more about Summit Medical Group: https://www.summitmedical.com/

Learn more about Navina: https://www.navina.ai/

Healthcare IT Community: https://www.healthcareittoday.com/