Partner with Us: Using MyChart in the Emergency Department, Hospital and After Discharge

Why It Matters

By integrating MyChart across the care continuum, Johns Hopkins enhances patient engagement and streamlines information flow, which can lead to better clinical outcomes and operational efficiency.

Key Takeaways

• MyChart lets patients view care team and clinical results in real time.
• “Let’s Eat” feature enables menu browsing and dietary-specific ordering.
• Patients can grant family members selective access via Manage Access.
• Post‑discharge MyChart provides meds, appointments, and home‑care instructions.
• Access via app or mobile web; QR code simplifies enrollment.

Summary

Johns Hopkins Medicine’s video promotes MyChart as a continuous‑care platform spanning the emergency department, inpatient stay, and post‑discharge period. Kevin Sowers, the system’s president, outlines how patients can download the app or use a mobile browser to stay connected with their care team, view clinical results, and receive real‑time updates throughout hospitalization. Key functionalities highlighted include the ability to see team members, lab and imaging results, and video explanations. The “Let’s Eat” module lets patients browse menus, place orders, and automatically applies dietary restrictions such as heart‑healthy, diabetic, or gluten‑free plans. Through the Manage Access feature, patients can authorize family members to view all or part of their records, fostering collaborative care. After leaving the hospital, MyChart continues to deliver medication lists, upcoming appointments, and discharge instructions, all accessible via QR‑code‑enabled enrollment. The presentation emphasizes practical examples: scanning a QR code at bedside to create an account, using the web portal for those who prefer not to install the app, and granting “Authorized Access” to loved ones. Sowers notes that these tools empower patients to make informed decisions and keep caregivers aligned. For providers, MyChart promises higher patient engagement, reduced administrative burden, and smoother transitions from inpatient to outpatient settings, potentially improving outcomes and reinforcing Johns Hopkins’ reputation for digital health innovation.

Original Description

At Johns Hopkins Medicine, we want to partner with you to provide the best care experience possible. By using the MyChart app, you can stay informed and involved in your care whether you are in the emergency department, hospital or back at home. You can view your care team, test results, details about ongoing treatment, health education and more. You can also use the app in most of our hospitals to order meals that will be delivered directly to your hospital room. We are here to support you every step of the way, and we hope that using MyChart makes your stay a little easier. Learn more at hopkins.org/mychart. To sign up for MyChart, visit https://www.hopkins.org/signup. For more info about proxies, visit https://www.hopkins.org/proxy.