RLDatix Summit '26: Dan Michelson - Chief Executive Officer, RLDatix

Why It Matters

By marrying an AI‑first roadmap with a disciplined, relationship‑centric culture, RLDatix is poised to accelerate digital transformation in healthcare, giving providers tools that are both innovative and reliably adopted.

Key Takeaways

• Attendance rose 40% YoY, showing growing interest in health tech.
• AI is top conference theme, driving both excitement and intimidation.
• Project managers are critical for successful healthcare software implementation.
• RLDatix emphasizes 'Team, Respect, Lead, Deliver' as core cultural values.
• AI Rising initiative aims to make RLDatix AI‑first in solutions.

Summary

At the RLDatix Summit ’26, CEO Dan Michelson outlined the company’s trajectory, highlighting its global footprint of 10,000 customers—including 400 in Australia—and the surge in conference participation.

He noted a 40% year‑over‑year attendance increase, underscoring heightened appetite for health‑tech solutions. Michelson emphasized that AI has become both a magnet and a source of anxiety for attendees, and that effective implementation hinges on strong project‑manager leadership.

“The project manager is the most important person on the team,” Michelson said, adding that RLDatix’s culture is built on the acronym TEAM—Respect, Lead, Deliver—driving what he calls ‘customer obsession.’

The rollout of the AI Rising initiative signals an AI‑first product strategy, promising faster development cycles and deeper data integration, while the cultural focus aims to close the chronic “say‑do” gap in healthcare IT, positioning RLDatix for stronger market adoption.

Original Description

"AI is enlightening, but also intimidating to people, so they're looking for answers." 🤖

During the Connected Health & Care Summit Asia-Pacific 2026 hosted by RLDatix APAC, CEO of RLDatix Dan Michelson shares his insights on the fast-changing world of healthcare, the rising impact of AI, and the importance of strong organisational culture for both teams and customers.

How can healthcare leaders foster true ‘customer obsession’ while keeping up with rapid technological advances like AI? What does it take to build authentic relationships in such a complex landscape, and why do most companies fall short of living their values? Listen and find out how reputation, leadership at every level, and the practical use of AI are shaping the sector, but there’s much more to explore in the full episode.

Catch this conversation and many others recorded during the Connected Health & Care Summit Asia-Pacific 2026 hosted by RLDatix APAC in a special playlist available here on YouTube under our channel as well as the Talking HealthTech Podcast on your favourite platform.

#healthtech #digitalhealth #AI #leadership