Why This ENT Surgeon Did an MBA at Warwick Business School | Meet Our Change Makers

Why It Matters

This story illustrates how clinical leaders can use business education to drive healthcare innovation and efficiency, improving patient care delivery. It underscores the wider value of cross-disciplinary training for addressing systemic challenges and broadening leadership diversity in medicine.

Summary

An ENT surgeon from a working-class, Kashmiri immigrant background describes pursuing an MBA at Warwick Business School to combine clinical expertise with business skills. She credits the programme with enabling her to design and lead efficient, high-quality services—highlighting her role in implementing the Gloucestershire Vasculitis Service. Her journey also reflects overcoming cultural and gender expectations, inspired by her father's encouragement to break glass ceilings. The MBA helped her translate medical training into improved service delivery and operational leadership within her trust.

Original Description

Tira Galm is a Consultant ENT Surgeon at Gloucestershire Hospital. But in 2013, she came to WBS to do an MBA.

She's always had an interest in business and the MBA helped bring her medical training and the business side of her role together.

Tira is a Change Maker. Bold, curious and determined to make a difference.

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At Warwick Business School, we champion people who turn bold ideas into real impact. That's why change starts here.

► Discover Warwick Business School: https://www.wbs.ac.uk/

► Explore our MBA programmes: https://www.wbs.ac.uk/courses/mba/

► Find out more about our Change Makers: https://www.wbs.ac.uk/about/meet-our-change-makers/

In this video:

00:00 Not a typical surgeon

00:27 Why Warwick Business School

00:49 The impact of the MBA

01:12 What change means to Tira