Airport Experience News

Airport Experience News

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Airport concessions, retail and traveler experience industry news.

ALM Services Wins Contracts At ORD, BWI
NewsFeb 18, 2026

ALM Services Wins Contracts At ORD, BWI

ALM Services, a specialist in airport logistics, has secured two new contracts: a Loading Dock Management agreement for Terminal 5 at Chicago O’Hare International Airport (ORD) and a Central Receiving and Distribution Center (CRDC) services contract at Baltimore/Washington International Thurgood Marshall...

By Airport Experience News
SLC Launches Luggage Delivery Service
NewsFeb 17, 2026

SLC Launches Luggage Delivery Service

Salt Lake City International Airport has introduced Bringit, a smart luggage delivery platform that lets travelers postpone baggage claim and drop‑off. The service aims to eliminate the gap between hotel check‑in and check‑out, allowing passengers to head directly to meetings...

By Airport Experience News
YYZ Expands Contract With HMSHost
NewsFeb 17, 2026

YYZ Expands Contract With HMSHost

Toronto Pearson (YYZ) has broadened its long‑standing partnership with HMSHost, adding six new Canadian‑focused food concepts—including Mary Brown’s Chicken, OEB Kitchen + Bar, Li, Libretto Slice Shop, Kinton Ramen, and Community by Roger Mooking—and upgrading existing venues such as Starbucks,...

By Airport Experience News
ABQ Opens Six Retail Concepts
NewsFeb 13, 2026

ABQ Opens Six Retail Concepts

Albuquerque International Sunport (ABQ) unveiled six new retail concepts operated by WHSmith North America in partnership with local entrepreneurs. The lineup includes Los Poblanos farm goods, Museum of New Mexico Foundation shops, Mountain Standard Time boutique, Duke City Station vendor...

By Airport Experience News
ATL Launches Duff’s Deli
NewsFeb 13, 2026

ATL Launches Duff’s Deli

Hartsfield‑Jackson Atlanta International Airport (ATL) has opened Duff’s Deli + Market in Concourse C, bringing a New York‑style deli experience to the terminal. The concept, created by Food Network star Chef Duff Goldman, offers reimagined classics such as pastrami sandwiches, matzo ball soup, and...

By Airport Experience News
Bobby’s Burgers To Open At MCO
NewsFeb 13, 2026

Bobby’s Burgers To Open At MCO

Bobby’s Burgers, the Bobby Flay‑backed fast‑casual chain, will debut at Orlando International Airport (MCO), marking its first Florida location. The outlet will be developed and operated with OTG Management, offering signature items such as the Crunchburger, a veggie burger, fries,...

By Airport Experience News
GRR Taps Abukar For IT Director
NewsFeb 13, 2026

GRR Taps Abukar For IT Director

Gerald R. Ford International Airport Authority has named Ghassan Abukar as its new director of information technology and telecommunications. Abukar previously served as chief information officer for the Joint Aviation Security Partnership and held senior IT roles at the Cleveland...

By Airport Experience News
UCG Acquires Four CLE Concepts
NewsFeb 13, 2026

UCG Acquires Four CLE Concepts

United Concessions Group (UCG) has purchased four dining concepts—Shake Shack, Petit Gourmet, Cantina Taqueria & Tequila Bar, and 800° Woodfired Kitchen—from MERA at Cleveland Hopkins International Airport. The deal expands UCG’s airport footprint to six locations in CLE and 11 venues across its airport and arena portfolio. Executives...

By Airport Experience News
BDL Unveils Remodeled Escape Lounge
NewsFeb 11, 2026

BDL Unveils Remodeled Escape Lounge

Bradley International Airport has reopened its sole Escape Lounge after a comprehensive remodel. The renovation, led by CAVU, adds several thousand square feet, an expanded menu featuring local flavors, and longer operating hours to serve more passengers. Airport officials highlighted...

By Airport Experience News
IShoppes To Handle Concessions At HNL, OGG
NewsFeb 11, 2026

IShoppes To Handle Concessions At HNL, OGG

The Hawai‘i Department of Transportation awarded International Shoppes (iShoppes) a 10‑year contract to operate retail and in‑bond duty‑free concessions at Daniel K. Inouye International Airport (HNL) and Kahului Airport (OGG). The deal replaces DFS, which is exiting after 63 years,...

By Airport Experience News
ARRA Elects Bernal As Board Chair
NewsFeb 9, 2026

ARRA Elects Bernal As Board Chair

The Airport Restaurant & Retail Association (ARRA) has appointed Areas USA CEO Carlos Bernal as chair of its Board of Directors for 2026‑27, succeeding Bryan Loden. Bernal brings more than two decades of airport‑concession experience and recently oversaw Areas USA’s...

By Airport Experience News