Australian Competition & Consumer Commission (ACCC) – Media

Hyatt Changes Card Surcharge Practices as ACCC Compliance Monitoring Continues

Hyatt hotels in Australia have overhauled their card‑payment surcharge practices after the ACCC flagged excessive debit‑card fees at the Hyatt Regency Sydney. The regulator required the chain to separate debit and credit surcharges and ensure they do not exceed actual acceptance costs. Hyatt promptly implemented system and policy changes across all Australian properties. The ACCC continues to monitor compliance as the Reserve Bank reviews merchant payment costs.