Carrier Management

Carrier Management

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News and analysis for P/C insurance carrier leadership on underwriting, strategy, innovation, and regulation.

Why Claims AI Build Vs. Buy Decisions So Often Miss the Mark
NewsFeb 27, 2026

Why Claims AI Build Vs. Buy Decisions So Often Miss the Mark

Insurance leaders often jump straight into a build‑or‑buy debate for claims AI, treating every use case as identical. Chad Langford argues the real issue is categorizing problems by complexity, external data requirements, and carrier‑specific processes. Mis‑classification leads to over‑building simple...

By Carrier Management
State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists
NewsFeb 26, 2026

State Farm Inked $1.5B Underwriting Profit for 2025; HO Loss Persists

State Farm posted a $1.5 billion underwriting gain for its property‑casualty segment in 2025, reversing a $6 billion loss in 2024 and over $10 billion losses in the two preceding years. The turnaround was driven by a near‑$5 billion auto underwriting profit, with earned...

By Carrier Management
Commercial P/C Market Softest Since 2017, Says CIAB
NewsFeb 25, 2026

Commercial P/C Market Softest Since 2017, Says CIAB

The Council of Insurance Agents & Brokers (CIAB) reports that commercial property‑casualty premiums in Q4 2025 grew a mere 0.2%, the weakest pace since 2017. Nine lines of business, including cyber and workers’ compensation, posted declines, with directors & officers premiums falling 3.8%...

By Carrier Management
Resilience: Cyber Risk Shifts From Disruption to Long-Tail Losses
NewsFeb 25, 2026

Resilience: Cyber Risk Shifts From Disruption to Long-Tail Losses

Resilience’s 2025 Cyber Risk Report reveals a decisive shift from ransomware‑focused disruption to extortion attacks that rely on stolen data. Data‑theft‑only extortion claims rose to 65 % of incidents in the second half of last year, turning cyber incidents into multi‑year...

By Carrier Management
Camp Mystic Parents Sue Texas, Allege Evacuation Plan Requirement Not Enforced
NewsFeb 25, 2026

Camp Mystic Parents Sue Texas, Allege Evacuation Plan Requirement Not Enforced

A federal lawsuit filed by families of nine children and counselors alleges Texas health officials licensed Camp Mystic without enforcing the state‑required evacuation plan. The suit targets six Department of State Health Services officials, claiming they knowingly approved a camp...

By Carrier Management
New Texas Law Requires Insurers Provide Reason for Declining or Canceling Policies
NewsFeb 24, 2026

New Texas Law Requires Insurers Provide Reason for Declining or Canceling Policies

A Texas law, HB 2067, took effect on Jan 1 2026 requiring all property‑and‑casualty insurers to provide written reasons when declining, canceling, or not renewing auto or homeowners policies. The mandate rolls out in three phases—first residential property and private passenger auto, then...

By Carrier Management
Two-Thirds of Independent Agencies Plan to Increase AI Use This Year, Survey Says
NewsFeb 23, 2026

Two-Thirds of Independent Agencies Plan to Increase AI Use This Year, Survey Says

A new ACT survey shows that more than two‑thirds of independent agencies intend to increase AI use within the next 12 months, yet only 8% currently have AI embedded in daily workflows. Operational efficiency (60%) and staff productivity (52%) drive...

By Carrier Management
RLI Now Has ‘A++’ Rating From AM Best
NewsFeb 23, 2026

RLI Now Has ‘A++’ Rating From AM Best

AM Best upgraded RLI Group’s financial strength ratings to A++ and its long‑term issuer credit ratings to aa+, reflecting superior balance‑sheet fundamentals and capital management. The insurer reported $1.9 billion policyholder surplus and $264.2 million underwriting income for 2025, marking the 30th consecutive...

By Carrier Management
Prosecutors Allege UK Aircraft Parts Firm’s Fraud Caused Millions in Losses
NewsFeb 23, 2026

Prosecutors Allege UK Aircraft Parts Firm’s Fraud Caused Millions in Losses

London‑based airline parts firm director Jose Alejandro Zamora Yrala forged documents to sell tens of thousands of CFM56 engine components, injecting roughly 60,000 suspect parts into the global supply chain. The scheme, spanning January 2019 to December 2023, generated £6.9 million in revenue for...

By Carrier Management
Disaster Preparedness, Responsible Tech Use Among NAIC 2026 Priorities
NewsFeb 23, 2026

Disaster Preparedness, Responsible Tech Use Among NAIC 2026 Priorities

The National Association of Insurance Commissioners (NAIC) unveiled its 2026 strategic priorities, emphasizing stronger capital and investment frameworks, advanced data architecture, heightened disaster resilience, and robust AI model governance. Regulators will pursue a harmonized investment regime, expand analytics capabilities, and...

By Carrier Management
10 Do’s and Don’ts of a Smart ORSA Report
NewsFeb 23, 2026

10 Do’s and Don’ts of a Smart ORSA Report

The article outlines ten practical do’s and don’ts for crafting a smart Own Risk and Solvency Assessment (ORSA) report. It highlights that many insurance CEOs, CFOs, and CROs view ORSA as a burdensome compliance exercise rather than a strategic tool....

By Carrier Management
Teens’ First Year on the Road Most Deadly
NewsFeb 20, 2026

Teens’ First Year on the Road Most Deadly

Mercury Insurance warns that drivers aged 16‑19 are three times more likely to be involved in a fatal crash per mile than drivers 20 and older. National Highway Traffic Safety Administration data and CDC figures show over 2,800 teen deaths...

By Carrier Management
Employers Holdings Expands Into Excess Workers Comp
NewsFeb 20, 2026

Employers Holdings Expands Into Excess Workers Comp

Employers Holdings Inc. has introduced an Excess Workers’ Compensation insurance product aimed at large self‑insured employers, groups, pools and joint powers authorities across the United States. The offering combines specific and aggregate excess coverage with predictive claims analytics, real‑time reporting,...

By Carrier Management
EV Collision Claims Rise Even as Sales Falter: Report
NewsFeb 19, 2026

EV Collision Claims Rise Even as Sales Falter: Report

Mitchell International’s "Plugged‑In: EV Collision Insights" report shows U.S. electric‑vehicle collision claims rose 14% and Canadian claims 24% despite a 2% dip in BEV sales. Repairable claim shares grew 6% for PHEVs and 20% for MHEVs in the U.S., with...

By Carrier Management
Global InsurTech Funding Surges on Record Re/Insurance Investments: Gallagher Re
NewsFeb 19, 2026

Global InsurTech Funding Surges on Record Re/Insurance Investments: Gallagher Re

Global InsurTech funding jumped 19.5% in 2025, reaching $5.08 billion—the first annual rise since 2021. The fourth quarter alone surged 66.8% to $1.68 billion, the largest quarterly total since Q3 2022. Reinsurers and insurers led the investment wave with a record 162 deals,...

By Carrier Management
CFC Owners Said to Tap Banks for Sale, IPO of £5 Billion Insurer
NewsFeb 19, 2026

CFC Owners Said to Tap Banks for Sale, IPO of £5 Billion Insurer

Private equity firms EQT AB and Vitruvian Partners have engaged Evercore and Goldman Sachs to explore a sale or initial public offering of cyber insurer CFC, targeting a valuation around £5 billion. The advisers are assessing both London and New York as...

By Carrier Management
Legislation Revived to Protect Drivers From Underride Crashes
NewsFeb 18, 2026

Legislation Revived to Protect Drivers From Underride Crashes

The Stop Underrides Act 2.0, reintroduced by Senators Gillibrand and Luján and supported by a bipartisan group of lawmakers, aims to mandate side underride guards on all new commercial trucks. The bill expands federal safety requirements, restarts the DOT advisory committee,...

By Carrier Management
AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers
NewsFeb 18, 2026

AI Claim Assistant Now Taking Auto Damage Claims Calls at Travelers

Travelers Companies has launched an AI Claim Assistant, an agentic voice service built on OpenAI’s models, to field auto‑damage claim calls. The system guides callers from initial consultation through claim submission, provides policy details, and enables photo uploads, appraisals, rental...

By Carrier Management
Florida Cargo Theft Ring Busted, Responsible for $7.8M in Losses
NewsFeb 17, 2026

Florida Cargo Theft Ring Busted, Responsible for $7.8M in Losses

Florida Attorney General announced the arrest of six suspects linked to an organized cargo theft ring responsible for 32 cargo thefts and one vessel theft across six counties, causing nearly $7.8 million in losses. The ring, classified as a Major...

By Carrier Management
AI Needs Its Own Risk Class: Lockton Re
NewsFeb 17, 2026

AI Needs Its Own Risk Class: Lockton Re

Lockton Re, together with Lockton International and Armilla AI, released a report urging insurers to treat artificial intelligence as a distinct risk class. The study maps AI‑related exposures across cyber, errors‑and‑omissions, casualty, D&O and employment lines, exposing coverage silences and...

By Carrier Management
Experian Launches Insurance Marketplace App on ChatGPT
NewsFeb 17, 2026

Experian Launches Insurance Marketplace App on ChatGPT

Experian has launched an Insurance Marketplace app on ChatGPT, enabling users to compare auto insurance rates from 37 carriers via conversational AI. The service offers real‑time quotes, customized recommendations, and leverages Experian’s data expertise. The company says the tool could...

By Carrier Management
AIG’s Zaffino: Outcomes From AI Use Went From ‘Aspirational’ to ‘Beyond Expectations’
NewsFeb 17, 2026

AIG’s Zaffino: Outcomes From AI Use Went From ‘Aspirational’ to ‘Beyond Expectations’

AIG announced that its generative‑AI platform, AIG Assist, has dramatically outperformed the aspirational goals set at last year’s Investor Day. The tool now handles over 370,000 commercial‑line submissions, edging toward a 500,000 target for 2030, while cutting processing time without...

By Carrier Management
Is Risk the Main Ingredient in Ultra-Processed Food?
NewsFeb 17, 2026

Is Risk the Main Ingredient in Ultra-Processed Food?

Convenience has made ultra‑processed foods a staple, but emerging scientific evidence links them to chronic diseases and early‑onset cancers. A CDC study shows children obtain roughly 62% of daily calories from these products, prompting early product‑liability and public‑nuisance lawsuits. Casualty...

By Carrier Management