Inside eBay’s London Roadshow
eBay held its first London roadshow, five years after the inaugural Sheffield event, gathering UK sellers to discuss AI tools and community support. The highlight was the “AI Activate” program, a partnership with OpenAI that gives 10,000 sellers funded access to ChatGPT Enterprise, with reported time savings of up to 20% and over ten hours per week. Sellers also praised the oversubscribed clinics and meetups, which scored 92% positive ratings and delivered actionable insights. The event underscored eBay’s blend of technology, human advice, and fundamentals to drive seller growth.
Rackhams Partners with Base.com to Accelerate Seller Expansion
Rackhams has partnered with Base.com to simplify expansion for established Amazon and eBay sellers onto the Rackhams marketplace. Base.com provides a multi‑channel operating system that centralises listings, inventory, pricing, and order fulfillment across major marketplaces and ecommerce platforms. The collaboration...
CourtPilot – Recover Money Through Small Claims Court Guided by AI
CourtPilot, an AI‑powered legal platform, enables UK e‑commerce sellers to file small‑claims cases without a solicitor. For a one‑off £97 fee, users receive AI‑generated court documents, evidence analysis, and step‑by‑step guidance for claims up to £10,000. The service begins with...
Luxury Falls, Resale Rises as UK Consumers Tighten Spending Into 2026
Cardlytics analysis of 23 million UK bank accounts shows that Christmas 2023 reinforced value‑led spending rather than loosening budgets. Luxury and designer fashion baskets shrank 12% year‑on‑year, while discounter grocery spend rose 3% and fast‑fashion fell 10%. Resale marketplaces such as...
Roblox Outstrips TikTok as Fastest Growing Commerce Channel for Gen Z
Roblox has become the fastest‑growing commerce channel for Gen Z, posting a 54% year‑on‑year rise in order volume, far outpacing TikTok’s 10% increase. Gen Z shoppers placed an average of 20 purchases on Roblox in the past year, while TikTok...
ZigZag Partners with Vinted Go to Meet Rising Demand for Locker Returns
ZigZag has integrated Vinted Go into its carrier library, extending its out‑of‑home (OOH) returns network to more than 14,000 locker and shop locations across France, the Netherlands, Belgium, Spain and Portugal. The partnership gives ZigZag‑connected retailers immediate access to Vinted...
Renewed Sense of Confidence Feeds Through Into eBay Q4 2025 Earnings
eBay reported a full‑year GMV of roughly $80 billion, up 6% globally and nearly 10% in the United States, marking a return to double‑digit growth. Focus categories such as fashion and refurbished tech drove over 12% GMV expansion and now account...
Evri and Parcel2Go Extend Partnership with New Drop-Off Service
Evri has renewed its 15‑year partnership with Parcel2Go, adding a new Shop2Shop and locker drop‑off service. The offering lets customers send parcels to the nearest ParcelShop or locker, complementing Evri’s existing courier collection. The rollout leverages Evri’s network of over...
2026 Leaders Interview – Caroline Orange-Northey – Pinterest
Caroline Orange‑Northey, newly appointed Managing Director for Pinterest UK & Ireland, outlines her first 6‑12 month priorities, emphasizing accelerated advertiser adoption and AI‑driven product enhancements. She explains why Pinterest remains a compelling platform for 2026, highlighting its visual discovery engine,...
Parcel2Go 2025 Courier Performance Rankings
Parcel2Go released its 2025 courier performance rankings, highlighting the most reliable UK and international delivery services based on thousands of platform bookings. Evri Drop‑Off posted the highest on‑time delivery rate in the UK at 92.44%, while UPS Access Point earned...
Early Week Surge Drives Valentine’s Ecommerce Uplift
UK ecommerce order volumes surged in the days before Valentine’s Day 2026, with Sunday’s orders up 102.5% YoY and Monday up 76.3% YoY. The holiday itself saw a 20.7% YoY decline, indicating shoppers moved purchases forward to avoid delivery risk....
Is International Shipping the Next Growth Lever for UK eCommerce?
UK eCommerce faces saturated domestic growth, prompting retailers to look abroad. Around 59% of global shoppers have bought from an international retailer and cross‑border sales already represent 20‑30% of worldwide eCommerce. The market is projected to expand from $1.47 trillion in...
Access THG’s Cult Beauty and LOOKFANTASTIC Audience Through The Trade Desk
THG has struck a strategic partnership with advertising technology leader The Trade Desk, allowing media buyers to access THG’s Cult Beauty and LOOKFANTASTIC audience segments via The Trade Desk’s self‑serve Kokai platform. The integration brings high‑quality, real‑world commerce data to...
TikTok Joins EASA to Advance Advertising Standards
TikTok has joined the European Advertising Standards Alliance (EASA) as a full digital member, aligning with 28 self‑regulatory bodies across Europe. The move underscores the platform’s push for responsible advertising, complementing its expanded TikTok Safety Suite and clear commercial‑disclosure settings....
Amazon Deemed Seller VAT Fraud Reform Would Raise Tax Revenues and Tackle Fraud
UK policymakers are considering extending the VAT deemed‑seller rules to cover both overseas and domestic sellers on online marketplaces. Amazon argues that the change would close a loophole exploited by fraudulent sellers, streamline VAT collection and generate roughly £700 million in...
Amazon Now: Redefining Speed in Modern Retail
Amazon has launched Amazon Now, a 60‑minute grocery delivery service for UK Prime members, positioning it as a premium speed layer within its ecosystem. The offering depends on a network of dark stores and tightly managed last‑mile logistics, raising questions...
Amazon Iceland Grocery Partnership Expanded
Amazon has expanded its Iceland on Amazon grocery service to Belfast, Cardiff, Edinburgh and Nottingham, marking the first availability in Northern Ireland. Shoppers can now order thousands of Iceland products through Amazon.co.uk or the app with same‑day or next‑day delivery...
Amazon Disbursement Policy Changes DD+7
Amazon is moving all sellers to a standardized seven‑day reserve period, known as DD+7, which holds payments until seven days after confirmed or estimated delivery. The change aligns older accounts with the majority of sellers worldwide and also applies to...
Amazon Ads Launches Creative Agent for Professional-Quality Ads
Amazon Ads unveiled Creative Agent, an AI‑driven partner inside Creative Studio that lets UK advertisers generate professional video and display ads via a conversational chat interface. The tool taps Amazon’s retail insights and product data to research audiences, brainstorm concepts,...
Mailchimp Unlocks Profitable Ecommerce Marketing
Intuit’s Mailchimp unveiled a suite of ecommerce‑focused enhancements that combine unified data, omnichannel campaign tools, and AI‑driven automation. The upgrades include an expanded Shopify integration, a Site Tracking Pixel, broader SMS capabilities, a consolidated performance dashboard, and migration utilities. Mailchimp...
Sales of Fresh Flowers Surge on TikTok Shop Ahead of Valentine’s Day
TikTok Shop’s flowers and gardening category posted a 440% year‑on‑year surge, driven by a 75% increase in LIVE shopping sessions. Independent UK florist Oh So Floral saw orders jump 85% in the fortnight before Valentine’s Day and will host over 50 hours of...
Amazon Launches Pay by Bank – Secure, Card-Free Payment Solution
Amazon has introduced Pay by Bank on its UK site, letting shoppers pay directly from their bank accounts without using cards. The service connects to customers' banking apps for biometric or PIN authentication, eliminating the need to store card details....
Marketplacer Powers EE Trade-In Capability via Marketplace Returns Flow
EE, a major UK mobile network, has integrated device trade‑in directly into its digital purchase flow using Marketplacer’s marketplace platform. By adapting its existing returns workflow, EE launched a low‑risk, scalable solution covering six device categories with instant trade‑in quotes...
Apply for Funding From Royal Mail SME Apprenticeship Fund
Royal Mail has opened a second £1 million apprenticeship levy fund for small and medium‑sized enterprises during National Apprenticeship Week. The scheme targets businesses with up to 250 employees that sell products online and can be used for any government‑accredited apprenticeship,...
OTTO to Open up to European Marketplace Sellers
German e‑commerce platform OTTO announced it will extend its marketplace to sellers across the European Union, ending the requirement for a German VAT ID. The move follows a year of strong growth, with 11.7 million customers – a 3 % increase –...
TikTok Shop Buyers Expect 4x Faster Response than on Amazon
eDesk’s 2026 research shows TikTok Shop shoppers expect seller replies within 1.1 hours, nearly four times faster than Amazon and six times faster than eBay. The rapid‑fire environment of live‑stream commerce pushes retailers to answer questions within minutes or risk...
Valentine’s: How UK Retailers Can Cope with Gift-Giving Returns
UK retailers face a £1.05 billion post‑Christmas returns surge, exposing deep reverse‑logistics gaps. Fashion items, especially clothing (39%) and footwear (37%), lead the returns wave, with footwear nearly doubling year‑on‑year. Consumers overwhelmingly prefer human interaction for returns (81%) despite a push...
American Express Flexible Payment Option Supports Small Business Cashflow
American Express has launched a Flexible Payment Option for new Business Platinum and Gold cardmembers, providing an instant line of credit that lets businesses repay their statement balance in full or over time with interest. Cardholders retain up to 54...
Mapping Online Retail Growth for 2026
Tradebyte’s 2026 e‑commerce report reveals that overall online retail growth remains steady, but the dynamics are shifting. Western Europe still dominates GMV, yet Central‑Eastern Europe (+59%) and the Nordics (+37%) are the fastest‑growing regions. Category performance diverges, with underwear leading...
Doorly On-Demand Home Services Marketplace Launches in Nine UK Cities
Doorly, formerly Appacut, has rebranded and expanded from a mobile barber booking app into an on‑demand home‑services marketplace operating in nine UK cities. Backed by £600,000 of investment, the platform now offers eight service categories ranging from personal chefs to...
Love Island Live Shopping Event via eBay Live with Toni & Cacherel
eBay is launching a one‑day live shopping event on Friday 13 February at 3 PM GMT, streaming on eBay Live and hosted by Love Island All Stars winners Toni Laites and Cacherel Mercer. The showcase will sell the exact pre‑loved designer pieces...
Widdop & Co Showcases WiddopDropship Platform Spring Fair
Widdop & Co has launched WiddopDropship.co.uk, a dropship platform that lets independent retailers list its full product range without holding inventory. The service was demonstrated at Spring Fair’s Hall 4 Village stand, highlighting a low‑risk growth model where Widdop fulfills orders...
Comic Relief’s First Ever Design-Yer Nose on Amazon
Comic Relief launched its first Design‑Your‑Own Red Nose on Amazon, letting the public customize the iconic red nose with personal artwork. Prices start at £2.50 and the range includes a collector pack, multipacks for groups, and Mr Doodle‑styled bucket hats...
Belstaff Retail Digital Transformation with Unified Retail Integration
British heritage brand Belstaff completed an end‑to‑end digital transformation by replacing its legacy stack with a headless Shopify e‑commerce platform backed by NetSuite as a single source of truth. Integration specialist Patchworks provides the middleware that synchronises inventory, orders and...
UK Shoppers Expect Returns to Fit Around Daily Life
January is the busiest returns period in the UK, and new InPost research shows shoppers now demand returns that fit around their daily routines. Nearly two‑thirds of consumers choose return methods to avoid queues, and 64% find parcel lockers highly...
UK Ecommerce Growth in Q4 2025 Driven by Category-Specific Demand
UK ecommerce in Q4 2025 grew 17% YoY, driven by strong pet‑care (+35.2%) and beauty (+10.3%) shipments, while fashion and homewares fell sharply. Expedited delivery dominated premium categories, with 92% of beauty orders using Express or Next‑Day services. Overall parcel volume...
Are You Impacted by Amazon KYC with Disbursements Held?
Amazon’s Know Your Customer (KYC) verification is once again stalling payouts for a growing number of sellers, with many reports of documents being rejected and disbursements withheld for months. The issue disproportionately affects UK merchants who cannot use a driving...
Relisting: Boost eBay Views Without Ad-Spending
David Brackin shows eBay sellers how a manual bulk relist of stale inventory can dramatically boost visibility without spending on Promoted Listings. By ending and restarting the bottom third of low‑engagement listings during their scheduled renewal, the items receive a...
BigCommerce Expands Stripe Integration to Deliver Optimized Checkout Experiences
BigCommerce has broadened its partnership with Stripe, rolling out the Optimized Checkout Suite to merchants worldwide. The upgrade adds Link’s rapid repeat‑checkout, over 30 local and BNPL payment options, and Stripe Radar’s AI‑driven fraud protection. Merchants can activate the new...
EBay Advertising Launches 2026 UK Marketing Trends Calendar
eBay Advertising has unveiled its 2026 UK Marketing Trends Calendar, a data‑driven guide that maps seasonal moments, micro‑trends and high‑intent shopping periods across the year. The calendar, built on eBay UK marketplace data, highlights demand spikes such as a 76%...
TikTok Shop Now UK’s Fourth Largest Beauty Retailer
TikTok Shop has become the UK’s fourth‑largest beauty retailer, posting a 60 % year‑on‑year rise in beauty sales. The platform’s discovery‑first model drives a “search‑learn‑buy” flow, moving one product per second on average and peaking at five every two seconds in...
Loyalty and Discount Capabilities Agentic Commerce From Talon.One
Talon.One introduced the Unified Incentives Protocol (UIP), a platform‑agnostic standard that makes loyalty points, promotions and discounts readable to AI‑driven shopping agents. The first UIP building blocks extend Google’s Universal Commerce Protocol with loyalty and discount capabilities, allowing agents to...
How Useful Is AI for Marketplace Sellers?
UK businesses report an 11.5% productivity boost from AI, outpacing job creation and intensifying labor concerns. Marketplace seller Simon used AI to automate routine ecommerce tasks, turning weeks of work into minutes. He migrated from legacy platforms to Base.com and...
No More Royal Mail Returns to Northern Ireland on eBay
Royal Mail will stop offering Returns and ParcelForce Returns labels for shipments from Great Britain to Northern Ireland on eBay after Jan 31, due to the Windsor Framework’s new customs data requirements. The change only affects cross‑border returns to NI; domestic...
EBay UK Up & Running Grants Awarded
eBay UK has announced the winners of its Up & Running Grants, selecting 25 businesses to receive a £10,000 cash grant, £1,000 in advertising credits, and personalised account management support. The programme, launched last year, attracted over a thousand applications...
UK to Spend £1 Billion on Influencers, but 59% Can’t See a ROI
The UK is on track to spend more than £1 billion on influencer marketing by 2029, yet 59% of marketers say proving return on investment remains a major hurdle. Consumer trust is eroding, with authenticity, product use and clear sponsorship disclosure...
How to Sell It Well: Expert Tips for Mid‑Winter Success
eBay released a mid‑winter selling guide to help sellers boost listings during January’s slow period. The guide highlights AI‑driven photo listings, detailed item specifics, seasonal product focus, optimized titles, and pricing research. It also advises on choosing the right sale...
The Most Expensive Parts and Accessories Sold on eBay UK in 2025
eBay UK disclosed its 2025 most expensive vehicle parts, with an original aluminium Jaguar E‑Type bonnet leading at £18,564. The second‑most costly item was a complete Ford Transit Custom front end (£17,180), followed closely by a BMW M5 4.4‑litre V8...
Fruugo Update on EU Tax and Duty Changes for Low Value Consignments
Fruugo has warned sellers that the EU will eliminate the €150 low‑value parcel exemption, introducing a fixed handling fee and a €3 customs duty as interim measures before the 2028 threshold removal. Italy and Romania are already applying national handling...
Vahdam Teas Partners with 3PL for UK Multi-Channel Fulfilment
Vahdam Teas has teamed with UK third‑party logistics provider 3PL to run its B2B multi‑channel fulfilment operation across the United Kingdom. The partnership enables the tea brand to meet strict retailer requirements for Amazon, Costco, Holland & Barrett and others...