E-Commerce Times

E-Commerce Times

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Online publication covering e-business and technology news with daily e-commerce industry updates and analysis

Digital Catalogs Become Adaptive Commerce Tools
NewsMay 21, 2026

Digital Catalogs Become Adaptive Commerce Tools

Digital catalogs are transitioning from static PDFs to interactive commerce tools that embed shopping and checkout directly within the experience. Marketers are urged to shift focus from vanity metrics like total views to engagement data such as click‑throughs, drop‑off points,...

By E-Commerce Times
Deals and Cashback Move Into ChatGPT Conversations
NewsMay 4, 2026

Deals and Cashback Move Into ChatGPT Conversations

Minty has introduced an AI‑powered shopping companion that plugs into ChatGPT, surfacing deals and cashback offers directly within the conversation. The company says 70% of U.S. shoppers already turn to AI for discounts and has signed more than 10,000 brands...

By E-Commerce Times
TV Becomes a Growth Channel for Commerce
NewsApr 29, 2026

TV Becomes a Growth Channel for Commerce

The Circana report shows TV is shifting from a passive reach channel to an interactive commerce platform as 75% of U.S. households subscribe to ad‑supported streaming services. Connected TV now delivers a 15% higher return on ad spend than linear...

By E-Commerce Times
AI-Powered Fraud Now Hides Inside Legitimate Transactions
NewsApr 28, 2026

AI-Powered Fraud Now Hides Inside Legitimate Transactions

Forter warns that AI‑powered fraud now hides within legitimate e‑commerce transactions, using synthetic identities and account takeovers. Attackers can create fraud with just a few hours of work, embedding malicious activity in normal user behavior. Forter’s AI platform analyzes over...

By E-Commerce Times
Scam Texts Are Creating a Friction Tax for Retailers
NewsApr 21, 2026

Scam Texts Are Creating a Friction Tax for Retailers

Scam text messages (smishing) have surged, costing consumers $470 million in 2025 and eroding the near‑98 % open‑rate that made SMS a retail goldmine. Retailers now face a “friction tax” as shoppers delete or ignore legitimate texts, hurting engagement and revenue. Telecom...

By E-Commerce Times
How AI Is Changing Sales Teams Without Replacing Reps
NewsApr 16, 2026

How AI Is Changing Sales Teams Without Replacing Reps

AI is reshaping sales teams by automating routine research, data entry, and outreach, allowing reps to focus on high‑value relationship work. A PwC survey shows three‑quarters of AI users report productivity gains, while leaders emphasize positioning AI as a suggestion...

By E-Commerce Times
Shoppers Turn to Verify Before Buying as Trust Erodes
NewsMar 19, 2026

Shoppers Turn to Verify Before Buying as Trust Erodes

Shoppers are increasingly using smartphones in physical aisles to verify product details as rising prices and a surge in fraud erode trust in online purchases. Recent Salsify research shows daily online shopping dropped from 21% to 9% within a year,...

By E-Commerce Times
Private 5G Seen as Fix for Warehouse Robot Connectivity
NewsMar 16, 2026

Private 5G Seen as Fix for Warehouse Robot Connectivity

Private‑5G specialist Celona and Digi International have teamed up to deliver a plug‑and‑play Robots‑as‑a‑Service (RaaS) platform that replaces unreliable Wi‑Fi in large‑scale warehouses. By integrating Digi’s rugged edge routers and gateways with Celona’s 5G LAN, the solution offers low‑latency, high‑capacity...

By E-Commerce Times
The Death of Page One: AI Storefronts Rewrite Retail Strategy
NewsFeb 17, 2026

The Death of Page One: AI Storefronts Rewrite Retail Strategy

AI‑driven storefronts are replacing traditional search results with a narrow set of algorithmically ranked product recommendations. Retailers now face a paradigm shift where page‑one SEO is obsolete, and product visibility hinges on metadata and AI governance. The article argues that...

By E-Commerce Times
The Fraud Visibility Gap Created by Agentic Shopping
NewsJan 29, 2026

The Fraud Visibility Gap Created by Agentic Shopping

Agentic shopping leverages AI‑driven assistants to automate the checkout process, eliminating the manual steps that traditionally generate rich behavioral data. By bypassing page‑level interactions, these autonomous flows erase signals such as mouse movement, dwell time, and device fingerprinting that fraud...

By E-Commerce Times
Why One-Size-Fits-All ERP Fails Mid-Market Retailers
NewsJan 28, 2026

Why One-Size-Fits-All ERP Fails Mid-Market Retailers

Mid‑market retailers facing tighter margins are abandoning legacy, monolithic ERP systems in favor of cloud‑native platforms that promise speed, simplicity, and real‑time control. Traditional on‑premise solutions require extensive customization, long rollouts, and costly maintenance, limiting visibility into inventory and sales....

By E-Commerce Times
EBay Passes on Agentic Shopping — For Now
NewsJan 27, 2026

EBay Passes on Agentic Shopping — For Now

eBay announced it will block autonomous AI-driven checkout functionality across its marketplace, effectively pausing the rollout of agentic commerce. The company will still allow AI applications that meet strict approval criteria, emphasizing a focus on marketplace fairness, pricing integrity, and...

By E-Commerce Times
Are Your Product Pages Invisible to AI? Retail’s New Fix
NewsJan 16, 2026

Are Your Product Pages Invisible to AI? Retail’s New Fix

Retailers are revamping product detail pages (PDPs) to become machine‑readable, partnering with AI‑content platforms Cimulate and Bazaarvoice. Structured markup now tags key attributes, enabling generative AI, voice assistants, and visual search to surface products that were previously invisible. Early pilots...

By E-Commerce Times
E-Commerce Orders Surged in 2025, Dominated by Top-Performing Brands
NewsJan 14, 2026

E-Commerce Orders Surged in 2025, Dominated by Top-Performing Brands

U.S. e‑commerce orders surged 147 percent in 2025, marking the strongest annual growth in recent years. While overall traffic declined, average order values rose, rewarding brands that responded quickly with faster fulfillment and personalized experiences. The acceleration was driven by widespread...

By E-Commerce Times