TCN Secures Arum Approved Status for Operator Platform
TCN’s cloud‑based contact‑center solution Operator has earned Arum Approved System status after an independent assessment, confirming it meets rigorous operational, compliance and scalability standards for regulated credit and collections environments. The certification highlights Operator’s omnichannel capabilities, rules‑based automation and configurable compliance controls. Arum also noted areas for growth, such as deeper CRM interaction history and expanded analytics, which TCN has already placed on its product roadmap. The endorsement serves as a differentiator in the competitive CCaaS market, especially for regulated sectors.
AI’s Priority Shift and Impact for ERP Systems
Artificial intelligence is moving from experimental pilots to a core, existential priority in enterprise resource planning, with Aptean positioning its AppCentral platform as the foundation for industry‑specific AI integration. The platform embeds AI agents, natural‑language queries and intelligent workflows directly...
Aptean Acquires OpsVeda to Bring End-to-End Agentic Orchestration to the Logility Supply Chain Planning and Execution Platform
Aptean announced the acquisition of OpsVeda, an AI‑powered operations command center, to integrate with its recently acquired Logility supply‑chain platform. The deal adds a real‑time, agentic execution layer that bridges planning and execution, enabling continuous AI‑driven orchestration across the supply...
Aptean Launches Paragon Route 360 on AppCentral, Transforming AI-Driven Real-Time Routing and Scheduling for Logistics Teams
Aptean announced the launch of Paragon Route 360 on its AppCentral platform, delivering an AI‑native routing and scheduling solution for logistics teams. The software offers continuous schedules, an AI Routing Assistant that accepts natural‑language commands, and AI agents that automate...
Aptean Launches the Next Generation of Fashion & Apparel Technology – AI that Puts Brands Fully in Control
Aptean unveiled Aptean Fashion & Apparel, an AI‑driven operations platform built on Microsoft Dynamics 365 Business Central and the AppCentral agentic AI layer. The solution embeds apparel‑specific intelligence, allowing brands and wholesalers to ask plain‑language questions and receive real‑time decisions...
ERP App Marketplace Launched for Acumatica Customizations
Technology Leader Co and AcuPower have launched ERP App Marketplace, a joint venture that packages Acumatica customizations into reusable, embedded applications. The new marketplace debuts with a suite of modules built on AcuPower’s legacy IP, enabling partners to select proven...
Building a Financial Backbone for Mixed-Application Enterprises with Unit4
Unit4’s Financials by Coda introduces a single, multidimensional financial modeling structure that consolidates entities, currencies, accounting standards, and tax regimes into one global ledger. The platform extends this core through cloud deployment and a low‑code Extension Kit, enabling seamless integration...
KPMG Named SAP Global Strategic Service Partner
KPMG has been elevated to SAP’s Global Strategic Service Partner tier, positioning its cloud‑native Velocity platform as a core delivery engine for large‑scale ERP transformations. The partnership emphasizes modular accelerators and an AI‑first approach that streamline design, configuration, and testing...
Bell Cyber and Radware Expand AI-Driven, Cloud-Delivered Security Services
Bell Cyber and Radware have launched an AI‑driven, cloud‑delivered security service that merges Radware’s machine‑learning application protection with Bell Cyber’s fully managed SOC operations. The offering safeguards web applications, APIs, bots and DDoS attacks for ERP and SaaS environments while...
KPMG Launches Tax AI Accelerator Program to Advance Generative AI in Corporate Tax
KPMG has introduced a Tax AI Accelerator Program that equips corporate tax departments with generative‑AI skills and a custom Digital Gateway deployment on Microsoft Azure OpenAI. The initiative blends technical training, prompt‑engineering workshops, and a secure sandbox where participants test...
Compa Raises Series B Funding to Accelerate AI for Enterprise Compensation
Compa announced a $35 million Series B round, accelerating its AI‑driven compensation intelligence platform. By linking directly to HCM, ATS and equity systems, the solution aggregates over nine million real‑time compensation observations, replacing outdated survey data. AI agents now surface pay risks,...
Opkey Launches Design Studio for ERP Implementation Planning
Opkey introduced Design Studio, an AI‑driven module within its application lifecycle automation platform that streamlines ERP and HCM implementation planning. The visual canvas embeds more than 20 domain‑specific AI agents to automate discovery, requirements capture, process mapping, and configuration design....
Sun Chemical Taps SNP’s Kyano Platform to Drive Global SAP S/4HANA Transformation
Sun Chemical, a global inks and materials producer, has chosen SNP’s Kyano platform to steer its worldwide SAP S/4HANA migration and shift to SAP Cloud ERP Private. The initiative will merge more than 60 regional ERP instances into a single,...
The Hidden Cost of AI: Why Data Debt Is Actually a Human Problem
At the Digital Lounge in Davos, IT leaders highlighted a hidden crisis: data debt is draining human capacity more than technology. Legacy SAP systems and fragmented data require teams to spend countless hours cleaning and governing information, leading to transformation...
Sumner Explains Benefits of Microsoft’s Pegasus Program for i-Genie.ai
i-Genie.ai has been accepted into Microsoft’s invite‑only Pegasus Program, unlocking Azure AI credits, dedicated success managers, and marketplace listing. The partnership grants co‑selling rights, early access to Microsoft product updates, and high‑visibility promotion at events like NRF and MWC. Leveraging...
Elastic MES Platforms Shift Focus to Adaptive Manufacturing Architecture
MES platforms are moving to elastic, modular architectures, breaking the monolithic deployment model. Rockwell Automation’s elastic MES framework combines modular components, hybrid edge‑to‑cloud infrastructure, and industry‑specific templates, letting manufacturers add capabilities incrementally. The global MES market is projected to triple...
KDDI Selects Oracle Cloud Scale Charging and Billing for Telecom Billing Modernization
Japanese telecom KDDI selects Oracle Cloud Scale Charging and Billing to replace its legacy billing system. The cloud‑native platform on OCI will handle real‑time charging for mobile, broadband and digital services, aiming to cut costs and boost agility. KDDI expects...
Industrial AI Shifting as Enterprises Turn Analytics Into Autonomous Action
IFS posted 23% annual recurring revenue growth and a 114% net retention rate for FY 2025, indicating industrial AI is moving from pilot projects to large‑scale operational use. The company’s new IFS Nexus Black and Agent Studio platforms let enterprises...
Industrial AI Platform Combines Virtual Twins, Accelerated Computing
Dassault Systèmes and NVIDIA announced a long‑term partnership to build a shared industrial AI architecture that merges Dassault’s virtual twin technology with NVIDIA’s AI infrastructure and accelerated computing libraries. The joint solution aims to deliver physics‑validated Industry World Models that...
Clorox Completes SAP ERP Overhaul as Purell Acquisition Tests Integration Capacity
Clorox wrapped up a five‑year, multi‑plant SAP rollout, replacing a two‑decade‑old legacy system with a cloud‑based ERP that unifies finance, supply chain, sales and planning. The deployment spanned 21 U.S. and Canadian factories and required over 5,000 employees to complete...
Community Survey Reveals Cloud Migration Progress Alongside AI Adoption Gaps
RPI Consultants’ third State of the Infor Community Survey shows Infor users rapidly moving from legacy Lawson to CloudSuite, but many still lack the process redesign and training needed to fully exploit cloud benefits. The report highlights growing interest in...
Alrajhi Medicine Replaces Legacy Systems with Oracle Cloud ERP and EHR
Alrajhi Medicine, a Saudi private healthcare network, has chosen Oracle to replace its legacy clinical and enterprise systems with Oracle Health Foundation electronic health record (EHR) and Oracle Fusion Cloud Applications. The unified cloud platform will integrate patient records, finance,...
RxERP Integrates Embedded Microtransponder Technology for Improved Pharmaceutical Traceability
RxERP has signed a licensing agreement with p‑Chip Corporation to embed light‑activated microtransponder tags into its pharmaceutical ERP serialization workflows. The embedded tags provide a permanent, tamper‑resistant digital ID that links directly to RxERP’s receiving, inventory, verification and reporting records,...
SPS Commerce Embeds Agentic AI Into Supply Chain Execution
Supply chain network SPS Commerce launched MAX, an agentic AI suite embedded in its platform, to automate and coordinate retail trading workflows. MAX offers Chat, Monitor, and Connect capabilities that surface risks, guide resolutions, and interact with external systems via...
Liquidity as a Real-Time Operating System: Kyriba on the Future of Treasury
Treasury leaders are shifting from isolated point solutions to a single, real‑time operating system that unifies cash, debt, investments and risk across dozens of banks and multiple ERP platforms. Kyriba’s Tom Callway argues that the missing piece is a connectivity...
Why AI-Ready ERP Depends on Industrial-Scale Cloud Infrastructure
Enterprise software is entering an AI‑driven era, and ERP systems must now prove they can run large language models reliably, securely, and at scale. Oracle’s NetSuite highlights its advantage by being built as a shared, multi‑user platform on a unified...
Infor Appoints Geoff Thomas to Lead Asia Pacific and Japan Operations
Infor announced that Geoff Thomas will serve as senior vice president and general manager for its Asia Pacific and Japan (APJ) region, overseeing strategy and operations across Japan, ANZ, Southeast and North Asia, and India. Thomas, who previously led Qlik’s...
Acumatica Summit 2026: Manish Chandak
At Acumatica Summit 2026 in Seattle, Manish Chandak, CEO of Tech Electronics, discussed emerging ERP trends with ERP Today editor Chris Vavra. He emphasized the growing importance of digital replicas that provide real‑time data integration within ERP platforms. Chandak also...
Warehouse Management Systems Poised for Growth as Distribution Networks Chase E-Commerce Velocity
The U.S. warehouse management system (WMS) market is projected to grow at a 14.34% CAGR through 2031, driving global WMS spending from $4.77 billion in 2026 to $10.89 billion by 2031, with North America holding a 40% share. Cloud‑native platforms now account...
Anaplan Names Laurent Martini Managing Director for EMEA
Anaplan announced Laurent Martini as its new Managing Director for Europe, the Middle East and Africa, effective February 16. Martini, who previously led EMEA sales at Splunk and held senior roles at Pure Storage and Symantec, will report to President...
ERP Today Interview: Achyut Jajoo
Salesforce unveiled Agentforce Manufacturing, a suite of pre‑built AI agent templates designed for manufacturers. The solution promises to scale operations without adding headcount by automating routine ERP tasks. Achyut Jajoo, Salesforce’s SVP and GM, highlighted the necessity for ERP systems...