OK28: How ElevenLabs Is Scaling Outbound From 5% to 46% With Human SDRs
ElevenLabs’ GTM leader Jonathan Chemouny revealed how his small, distributed SDR team lifted outbound contribution from 5% to 46% of the company’s pipeline within a year. The team operates without formal titles, stand‑ups, or traditional activity metrics, relying on async Slack communication and AI‑driven tools that automate management overhead. Hiring focuses on finance and VC backgrounds, with a four‑round process that tests AI fluency and pressure tolerance. The strategy also leverages WhatsApp for European outreach and AI agents that handle most multilingual inbound qualification.
OK26: 5 AI Cold Call Training Scenarios Every Outbound SDR Team Should Run
Troy Johnson, SDR Enablement Program Manager at JumpCloud, explains how his team leverages AI‑driven role‑play to certify outbound SDRs before they make live calls. The program includes more than 100 practice scenarios, a March‑Madness‑style competition, and monthly updates to talk...
