Nearly Two Months Later, American Airlines Has Finally Resolved Its Catering Meltdown at London Heathrow
American Airlines resolved a two‑month catering disruption at London Heathrow by signing a temporary contract with upscale caterer Do&Co, which will service all cabins starting April 22. The crisis began when the airline abruptly ended its long‑term deal with Dnata, forcing a costly double‑provisioning workaround that overloaded aircraft galleys and increased flight‑crew workload. British Airways briefly helped by providing Do&Co capacity for Business Class, but full service now rests with Do&Co. The airline continues to search for a permanent Heathrow catering partner.
American Airlines Will Start Scoring Flight Attendants On Customer Satisfaction And Flight Delays
American Airlines is rolling out a new performance system that grades flight attendants on customer‑service metrics such as Net Promoter Scores and flight‑delay contributions. The airline has spent the past year gathering data to generate individual scores that will be...
Captain of Southwest Airlines Plane Incapacitated During Takeoff From Las Vegas When Display Screen Falls On His Head
A Southwest Airlines Boeing 737 departing Las Vegas for Reno suffered a cockpit incident on April 8 when the heads‑up display (HUD) unit detached and struck the captain, causing a mild concussion and vomiting. The first officer declared an emergency, and the...
The Trump Administration Is Already Pinning the Blame for the Demise of Spirit Airlines On Democrats
Spirit Airlines, already in Chapter 11 bankruptcy, is seeking a multi‑million‑dollar taxpayer‑funded bailout as soaring jet‑fuel costs threaten its survival. The Trump administration has signaled it will blame Democrats, citing the Biden‑era DOJ lawsuit that blocked a Spirit‑JetBlue merger, for...
Spirit Flight Attendants Say Reports of Imminent Liquidation Are Media Outlets ‘Jumping On the Clickbait Bandwagon’
Spirit Airlines entered Chapter 11 bankruptcy for the second time in less than a year, after a pre‑packaged filing in late 2024 ran out of cash. Rising jet‑fuel costs tied to the Middle East conflict have intensified financial pressure, prompting...
Iran’s Foreign Minister Declares Strait of Hormuz Fully Open to All Commercial Vessels Until April 21
Iran’s foreign minister announced that the Strait of Hormuz will remain fully open to all commercial vessels for the remainder of the cease‑fire with the United States, which ends on April 21. The declaration prompted a rapid drop in global...
Lufthansa Shutters Short-Haul Airline Where Flight Attendants Have Been On Strike With Immediate Effect
German carrier Lufthansa announced the immediate shutdown of its short‑haul subsidiary Lufthansa CityLine, accelerating a pre‑planned phase‑out. The closure removes 27 CRJ aircraft and transfers crews to the lower‑cost Lufthansa City Airlines, where pay and benefits are reduced. The move...
Italy’s National Flag Carrier Admits It Has More Pressing Issues Than Resurrecting the Failed Alitalia Brand
ITA Airways, Italy’s newly‑born flag carrier, has confirmed it will retain the ITA brand and abandon any full‑scale revival of the defunct Alitalia name. The airline still holds Alitalia’s trademark, a right it purchased for more than €90 million (about $98 million),...
China Airlines Airbus A350-1000 Grounded After Jetbridge Tears Cabin Door Off Its Hinges
An Airbus A350-1000 operated by China Airlines was grounded at Melbourne Airport after a jetbridge pulled the forward left‑hand cabin door off its hinges. The incident occurred as the aircraft rolled backward, likely because wheel chocks were not properly positioned,...
Florida Hotel Sues Southwest Airlines After Flight Attendant Caused Extensive Damage When Sprinkler System Went Off
A Fort Lauderdale hotel sued Southwest Airlines for more than $215,000 after a flight attendant allegedly triggered the sprinkler system, flooding her room, several other guest rooms and communal areas. The lawsuit, filed by the Renaissance Hotel, claims the attendant...
Heathrow Passenger Numbers to the Middle East Plummeted By 51% in March And Outlook Remains Uncertain
Heathrow's passenger traffic to the Middle East fell over 51% in March 2026, dropping from 600 million to 294 million as Persian Gulf airspace closures and threats of Iranian missile and drone attacks disrupted flights. At the same time, non‑stop traffic to...
Spanish Airline Reportedly Adding Fuel Surcharge On Existing Bookings As Oil Prices Surge
Spanish low‑cost carrier Volotea announced it will charge an extra €7 (about $7.60) fuel surcharge on tickets that have already been purchased. The move is tied to a sharp rise in oil prices following the continued closure of the Strait...
Icelandair Files Police Report After Retiring Pilot Performs Low Altitude Fly Pass Without Authorization
Icelandair reported that a retiring captain piloted a Boeing 757 on its Frankfurt‑Reykjavik flight at roughly 100 m (328 ft) over the island of Vestmannaeyjar without authorization. Residents felt the aircraft’s low pass, and the airline’s chief flight officer confirmed the maneuver...
Hong Kong’s Cathay Pacific Cutting Flight Schedules Due to Soaring Oil Prices as European Airports Warn of Fuel Shortages
Cathay Pacific will trim about 2% of its May‑June flight schedule as jet‑fuel costs surge due to limited tanker traffic through the Strait of Hormuz. Its low‑cost subsidiary HK Express is cutting 6% of flights from May 6, while routes...
Dubai Is Limiting Foriegn Airlines to Just One Flight Per Day to the City’s Airports As Emirates Rebuilds Its Capacity
Dubai authorities have imposed a temporary cap limiting foreign airlines to one round‑trip flight per day at both Dubai International (DXB) and Dubai World Central (DWC) airports, a measure that will remain in place at least until May 31. The restriction,...