Moss Sizes up Touchwood for New Store

Why It Matters

Moss’s long‑term commitment signals strong confidence in Touchwood’s footfall and highlights the revitalisation of Solihull’s high‑street retail ecosystem.

Key Takeaways

• Moss opens 3,171 sq ft store at Touchwood
• 15‑year lease indicates long‑term commitment
• Expands Touchwood’s fashion and formal‑wear portfolio
• Supports Ardent’s diversification strategy
• Highlights growing retailer confidence in Solihull market

Pulse Analysis

Touchwood’s evolution from a traditional shopping centre to a mixed‑use destination reflects a wider shift in UK retail, where owners prioritize experience‑driven tenant mixes. Since Ardent acquired the asset in 2021, it has partnered with Sovereign Centros and leading leasing agents to introduce a blend of technology, fashion and leisure brands. This strategy aims to increase dwell time, boost repeat visitation, and protect the centre against the volatility of pure‑play retail. By curating a diverse portfolio, Touchwood positions itself as a regional draw, not just a local convenience.

The arrival of Moss, a specialist in formal‑wear hire, adds a niche yet profitable segment to the centre’s offering. Formal‑wear hire stores benefit from steady demand for events, graduations and corporate attire, providing a counter‑cyclical revenue stream that complements fast‑fashion retailers. Moss’s 15‑year lease and 3,171 sq ft footprint demonstrate confidence in sustained foot traffic and the centre’s ability to attract high‑spending shoppers. The store’s placement on Solihull High Street enhances visibility, potentially pulling in pass‑by traffic and reinforcing Touchwood’s role as a fashion hub.

For the West Midlands, Moss’s relocation underscores a broader trend of retailers consolidating in well‑managed mixed‑use sites rather than standalone high‑street locations. As e‑commerce pressures persist, physical retailers are seeking environments that deliver complementary services, dining, and leisure to create a holistic experience. Touchwood’s expanding tenant roster, highlighted by Apple’s tripled presence and new entrants like Sweat Betty, signals a resilient market appetite. Continued diversification is likely to attract further national and niche brands, strengthening Solihull’s position as a retail growth engine in the region.