Summary
Jason Lemkin highlights Valve’s Steam platform as a model of ultra‑lean, high‑margin profitability, generating over $17 B in revenue with just 330‑360 employees and $50 M+ per Steam staffer. He extracts five lessons: charge premium commissions when you deliver outsized value; automate to keep headcount minimal; protect gross margins above 95 % for massive unit economics; adopt a flat, manager‑free structure to accelerate decision‑making; and stay capital‑light to retain control and build defensible moats. Applying these principles can help SaaS founders build businesses with Valve‑like efficiency and scale.
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