Let's make the CMO be the CMO again. Your CMO should be the best storyteller at your company. Full stop. That's my bias, but I'm sticking with it. The CMO is not the CFO (crazy, right?) The CMO should be company's best storyteller. Is the other stuff important? Of course it is. You need metrics. You need reporting. You need data. You need so many things. But if you don't nail the story to your market, a clear POV, and true differentiation -- none of the other stuff will matter. And if the CMO can't get the company (internal team) excited and rallied around the company mission, how will you ever be able to get strangers (customers) onboard? The most valuable asset in any company is its story. And the CMO must be the chief custodian of that story. Not a bean counter. Not a data wrangler. A storyteller. (my opinion) A CMO who cannot craft a compelling story - who cannot articulate a clear point of view or highlight what truly sets the company apart - will find that all the data in the world won’t move the needle. PS. This is more important now than ever. In a world of AI slop and sameness and customers who don’t actually believe your claims in marketing - you need a strong POV and great storytelling. Led by a human.
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