Recent Posts
Social•Feb 21, 2026
Integration of Digital and Human Creates Competitive Edge
Competitive differentiation today comes from integration. It is about connecting digital capability with human experience in a way that feels seamless to the customer. https://t.co/Jk20pooXPJ
By Jim Marous
Social•Feb 21, 2026
Credit One Teaches Credit Pitfalls and Rebuilding Momentum
@CreditOneBank is building programs like Credit Wreckers to teach people what not to do with credit and help rebuild financial momentum. In this episode, we discuss how with Steve Min. Watch the full video: https://t.co/wUIHckaAy4 https://t.co/kXzIKFYg9G
By Jim Marous
Social•Feb 20, 2026
Leadership's Risk Appetite Drives Digital Success
The biggest barrier to digital success is rarely technological or budget. It is leadership’s willingness to embrace change and take risks. Watch the full episode now: https://t.co/BQNDlxuwMR https://t.co/rgqIU4dXx1
By Jim Marous
Social•Feb 20, 2026
Challenger Brands Win Through Clear Purpose, Not Spend
Challenger brands do not win by spending more. They win by making clear choices about who they serve and what they stand for. We explore Rival’s study with @EFulwiler in this episode. Watch the full video: https://t.co/Y31f7tnfQ6 https://t.co/M2cWuLR3zt
By Jim Marous
Social•Feb 20, 2026
Consumers Misunderstand Credit Scores; Banks Must Rethink Risk
Most consumers don’t understand how their credit score is calculated, and stigma keeps them from getting help. Financial institutions must rethink risk. We explore this with Steve Min, Chief Credit Officer at @CreditOneBank. Watch the full episode now: https://t.co/wUIHckaAy4 https://t.co/dX96wDMpfj
By Jim Marous
Social•Feb 19, 2026
Retail Banking Strategies Lag Behind Execution in 2026
The 2026 Retail Banking Trends research reveals a clear gap between strategy and execution across digital, payments, AI, and partnerships. Watch the full video: https://t.co/qrsFZDRVT6 https://t.co/pesk3Lrhfe
By Jim Marous
Social•Feb 19, 2026
Bank Relevance Demands Challenger Mindset, Not Just Tech
No amount of technology or marketing will make a bank relevant without a challenger mindset. Culture determines whether innovation ever reaches the customer. We discuss this with @EFulwiler, CEO of Rival. Watch the full episode: https://t.co/Y31f7tnfQ6 https://t.co/hmRJoRouya
By Jim Marous
Social•Feb 19, 2026
Serving Customers Banks Shun: CreditOne’s Strategy
[New Episode] How to Serve the Customers Most Banks Avoid. Interview with Steve Min, Chief Credit Officer of @CreditOneBank. Watch the latest episode now: https://t.co/wUIHckaAy4 https://t.co/A9qJ3lPsUy
By Jim Marous
Social•Feb 16, 2026
Future‑Ready Infrastructure Must Pivot With Market Shifts
Resilience today means being future ready. Can your infrastructure pivot as rates change, markets shift, or new competitors emerge? https://t.co/jCrVklXEuZ
By Jim Marous
Social•Feb 15, 2026
Empower Employees, Not Just Automate, to Meet Expectations
Automation alone is not the answer. Institutions that replace people instead of empowering them will struggle to meet rising customer expectations. https://t.co/3KhyMMpnPe
By Jim Marous
Social•Feb 14, 2026
AI Widens Gap: Leaders Must Keep Learning
AI is accelerating the divide between leaders who learn continuously and those who fall behind. Standing still is not a https://t.co/fRpFGuoNlH the full episode: https://t.co/niO7fXOQML https://t.co/vMRrQNi6cA
By Jim Marous
Social•Feb 13, 2026
Unified Data Turns Branches Into Profit Engines
Branches can become profit engines, not cost centers, if supported by unified data and modern infrastructure. Execution is the difference. We discuss this with Benjamin Conant of @alkamitech and Co founder of @Mantl_tech. Watch the full video now: https://t.co/Jamreeb077 https://t.co/L1lau9ecEU
By Jim Marous