Kyle Lacy

Kyle Lacy

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But then you wake up.

Two Divergent AI Ops Candidates: Ops Expert vs Engineer
SocialJun 5, 2026

Two Divergent AI Ops Candidates: Ops Expert vs Engineer

Our AI Operations Developer (Marketing) role is a hard hire because I believe there are two completely different people who could smash it. And much to our pain, they have almost nothing in common. So, I'd love feedback, but here...

By Kyle Lacy
Full AI Ops Developer Hiring Packet Shared
SocialJun 3, 2026

Full AI Ops Developer Hiring Packet Shared

Does anyone want a hiring guide for an AI Operations Developer for their Marketing team? I might have a juicy doc for you. :) We're hiring one at Docebo, and instead of posting another boring job description, we figured it'd...

By Kyle Lacy
Fear Fuels Sales‑Marketing Misalignment; Trust and Shared Metrics Cure
SocialMay 26, 2026

Fear Fuels Sales‑Marketing Misalignment; Trust and Shared Metrics Cure

Misalignment (between sales and marketing) is fundamentally a manifestation of fear. Someone is scared, so they look for blame. This was all Mark, but I completely agree. This commentary from Mark Kosoglow was from a panel we had the chance...

By Kyle Lacy
AI Augments SEs to Eliminate No‑Decision Funnel Loss
SocialMay 21, 2026

AI Augments SEs to Eliminate No‑Decision Funnel Loss

The "no-decision" loss reason has always been in my dark pipeline dreams for years. All the lost reasons are annoying, but this one in particular is a pain. It's a pain in the a$$ for many reasons. And it is...

By Kyle Lacy
Speak CFO Language: Tie Marketing Spend to Revenue
SocialMay 12, 2026

Speak CFO Language: Tie Marketing Spend to Revenue

"Marketing is chronically underfunded." Guess who is at fault? Not your CEO. Not your CFO. Not your board. It's you. It's the marketing leader. You have to translate what's in your head to what the C-suite and board understand, and...

By Kyle Lacy
Docebo Q1 Beats Forecast, Secures Major Enterprise Wins
SocialMay 8, 2026

Docebo Q1 Beats Forecast, Secures Major Enterprise Wins

Q1 earnings today. The team we’ve assembled is delivering and I love it. And above all, big thanks to our customers and partners. With our powers combined… From the boss- Alessio Artuffo : Q1 was an exceptional start to the...

By Kyle Lacy
Surprise & Delight with Lego Experiences Drive Marketing Relevance
SocialMay 8, 2026

Surprise & Delight with Lego Experiences Drive Marketing Relevance

The only thing that makes you relevant as a marketer is the positive experiences your prospects, customers, community, and team have with the brand. And the way to do that? Surprise and delight. I'm pretty sure it's a philosophy that...

By Kyle Lacy
Great Leaders Must Also Be Effective Operators
SocialMay 8, 2026

Great Leaders Must Also Be Effective Operators

Do you want to be a high-performer? Do you want to run and build with teams? You have to be an operator and a leader. I've been thinking about this idea since Mark Kosoglow mentioned it in our board meeting...

By Kyle Lacy
Your Old Playbook Is Obsolete in the AI Era
SocialMay 7, 2026

Your Old Playbook Is Obsolete in the AI Era

Don't let all the short-form videos and endless opinionated posts sway you one way or another. Because guess what? We are all making it up as we go. Seriously, experience is great and all, but have you tried the new...

By Kyle Lacy
Cold AI Calls Erode Brand Trust
SocialMay 4, 2026

Cold AI Calls Erode Brand Trust

Update: the robot called me again and said “Hey Metadata under score last name, how are you?” Rant - Dear GDS Group - you called me four times today. I didn’t answer because I was in meetings most of the...

By Kyle Lacy
Combine Pipeline Value and Opportunity Count for True Insight
SocialMay 4, 2026

Combine Pipeline Value and Opportunity Count for True Insight

Warning: This is not an AI post. We can keep running our agents/robots, but let's go back to pipeline basics: pipeline $ vs opportunity count. They are both vanity metrics and cute little acronyms. But both numbers matter, and they...

By Kyle Lacy
Docebo's New Booth Ignites Buzz and Beats Targets
SocialMay 2, 2026

Docebo's New Booth Ignites Buzz and Beats Targets

Within the first couple of months at Docebo, we developed our team's mission statement: Make Docebo Impossible to Ignore. And over the past two weeks, the team has delivered on that promise. Especially at #LTUK this past week. We debuted...

By Kyle Lacy
Systematic Content Days Boost Executive Personal Branding
SocialApr 29, 2026

Systematic Content Days Boost Executive Personal Branding

Most executives are terrible at marketing themselves. I don't think it's because they lack perspective; I just think it's a problem with consistency. Consistency requires a system, and most leaders are never given one. Share Your Genius can fix that....

By Kyle Lacy
CMOs Must Get Their Hands Dirty, Not Just Speak
SocialApr 26, 2026

CMOs Must Get Their Hands Dirty, Not Just Speak

Currently finishing up my 15(ish) lessons from hosting 1000+ people in Miami for the Docebo conference, Inspire. Thought I would share my favorite pulled from tonight's Revenue Diaries entry: This is the lesson that earned the top spot, and it's...

By Kyle Lacy
Kyle Lacy | Pulse