Marcus Sheridan

Marcus Sheridan

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Training Turns Sales Rep Into Heart‑Driven Performer
SocialDec 18, 2025

Training Turns Sales Rep Into Heart‑Driven Performer

Last week I had one of my most rewarding experiences of the year. Here's the story: A CEO came up to me after I had one of his sales reps in a 2-day training with me weeks before. Here's exactly...

By Marcus Sheridan
AI-Powered Instant Pricing Ends Call-For-Quote Era
SocialDec 15, 2025

AI-Powered Instant Pricing Ends Call-For-Quote Era

True Story: I was recently asked to speak at a home services conference but the organizer said they did not want me teaching pricing transparency to contractors because, "That's not how we teach them to sell." In other words, they...

By Marcus Sheridan
AI Trust Hinges on Perfect NAP Consistency
SocialDec 9, 2025

AI Trust Hinges on Perfect NAP Consistency

Wild Stat: After analyzing 3,500 websites, only ONE scored a “perfect” for NAP consistency (Name, Address, Phone Number). If you own a business (especially a location-based one) you already know NAP matters. Legacy Google has always relied on it for...

By Marcus Sheridan
CEOs Embrace Communication Mastery Through The Pathfinder’s Way
SocialDec 3, 2025

CEOs Embrace Communication Mastery Through The Pathfinder’s Way

I spent the last two days doing something that I deeply love, but don’t often get the opportunity to do: Help five CEOs become the best communicators, speakers, and leaders they can be. It takes a special leader to say,...

By Marcus Sheridan
Most Sales Kickoffs Fail—Make Them Truly Impactful
SocialDec 2, 2025

Most Sales Kickoffs Fail—Make Them Truly Impactful

Why Most Sales Kickoffs Are a Complete Waste of Time Few events in the business world get more run and have less impact than an SKO—the infamous "Sales Kickoff." Here's a question for you: When was the last time you...

By Marcus Sheridan
Great CEOs Delegate; I Let Partners Run Companies
SocialNov 28, 2025

Great CEOs Delegate; I Let Partners Run Companies

Most people assume I “run” all my businesses. But the truth is I barely run any of them. Here’s the actual timeline of businesses I’ve started: 2001 - Swimming pool installation 2012 - Professional speaking 2014 - Consulting/coaching agency 2017...

By Marcus Sheridan
AI Trust Signals Exposes SEO Agency Deception and Failures
SocialNov 26, 2025

AI Trust Signals Exposes SEO Agency Deception and Failures

I had no idea so many SEO companies would hate my software AI Trust Signals … but they do...and not for the reasons I expected. Turns out, there are a lot of SEO companies doing bad work and not being...

By Marcus Sheridan
AI Will Make Pricing Transparency Mandatory for All Businesses
SocialNov 25, 2025

AI Will Make Pricing Transparency Mandatory for All Businesses

Have you seen this article from Inc. Magazine this month? It verifies everything I've been begging organizations to understand since AI changed the way we search. 👉 Pricing Transparency is about to be forced on ALL businesses. 👈 Why? Here...

By Marcus Sheridan
Add Last‑Updated Timestamps and Schema to Avoid AI Penalty
SocialNov 24, 2025

Add Last‑Updated Timestamps and Schema to Avoid AI Penalty

Turns out that AI (and humans) HATE recommending stale/old content. That's why EVERY marketer should make this a non-negotiable in 2026: 👉 Put a “Last Updated” timestamp on every major page and article on your website, just like you see...

By Marcus Sheridan
Sales Training Elevates Both Business and Personal Relationships
SocialNov 20, 2025

Sales Training Elevates Both Business and Personal Relationships

What a magical couple of days teaching MasterCraft Boat Company dealers how to create extraordinary connections with their customers. But let me tell you a powerful story how one man in the audience immediately applied what he learned to his...

By Marcus Sheridan
Three Simple Steps to Defuse Upset Customers
SocialNov 19, 2025

Three Simple Steps to Defuse Upset Customers

While teaching a workshop this morning, I had a salesperson come up to me during a break and said, "Marcus, I don't do well with conflict. When a customer is upset, I freeze. Can you help?" This simple question led...

By Marcus Sheridan
Transparent Pricing Builds Trust, Drives Massive Sales
SocialNov 3, 2025

Transparent Pricing Builds Trust, Drives Massive Sales

In 2009 I became the first pool builder in the world to aggressively discuss pricing online. That one decision led to millions in sales. In 2019 I became the first fiberglass pool manufacturer in the world to have a pricing...

By Marcus Sheridan
We’re No Longer the Answer to Challenges
SocialOct 30, 2025

We’re No Longer the Answer to Challenges

“We aren’t the answer anymore.” “Why aren’t we showing up in ChatGPT?” “AI no longer loves us!” Sound dramatic? Give it a year. Just as marketers once panicked over losing their #1 Google spot, the next wave of anxiety will...

By Marcus Sheridan
Even Market Leaders Doubt Their Marketing Effectiveness
SocialOct 16, 2025

Even Market Leaders Doubt Their Marketing Effectiveness

Imagine being a $100 million plumbing company, completely dominating your market with 16,000 more Google reviews than your closest competitor, and still saying, "Our marketing isn't good enough." That is rare my friends. Why? Because the majority of CEOs dominating...

By Marcus Sheridan
Pricing Calculators Outconvert Contact Forms—Upgrade Your Lead Strategy
SocialOct 15, 2025

Pricing Calculators Outconvert Contact Forms—Upgrade Your Lead Strategy

Did you know the average "contact us" page has a 3-4% conversion rate? Did you also know the average pricing estimator (i.e. calculator) on a website has a 41% conversion rate? Here's the most interesting part: 👉 99% of websites...

By Marcus Sheridan