ServiceNow’s Amit Zavery On Delivering An ‘End-To-End’ Security Platform For OT And IT

Why It Matters

The combined solution gives enterprises a single cloud layer to protect critical OT assets and AI workloads, addressing a rapidly growing attack surface. It also opens sizable subscription revenue opportunities for ServiceNow and its ecosystem partners.

Key Takeaways

• ServiceNow spent $7.75 billion acquiring Armis to boost security portfolio.
• Armis adds SaaS asset‑intelligence for OT and IT environments.
• Veza’s access‑graph secures non‑human identities and AI agents.
• Unified platform now covers vulnerability, exposure, and device management.
• Partner ecosystem expands with Palo Alto, CrowdStrike, Wiz, and others.

Pulse Analysis

ServiceNow’s $7.75 billion purchase of Armis marks a decisive push into cyber‑exposure management, complementing its earlier acquisition of identity‑security startup Veza. By folding Armis’s SaaS‑based asset‑intelligence engine into its workflow platform, ServiceNow accelerates a roadmap that blends IT and operational technology (OT) security under a single cloud layer. The move follows a broader trend of enterprise‑software vendors expanding into security to capture high‑margin subscription revenue and to meet growing demand for integrated risk solutions across complex digital estates.

The unified security platform now spans asset discovery, vulnerability and exposure management, access control, and device governance for both traditional IT assets and OT environments such as manufacturing plants, building systems, and medical devices. As AI agents proliferate, the attack surface widens, prompting customers to seek an “AI Control Tower” that monitors agent behavior, enforces policies, and audits compliance in real time. Armis’s high‑availability architecture provides the resilience required for critical infrastructure, while Veza’s access‑graph technology secures non‑human identities, creating a comprehensive defense against emerging threats.

ServiceNow positions partners at the center of this expansion, promising co‑innovation with established security players like Palo Alto Networks, CrowdStrike, and Wiz. The company already reports over $1 billion in annual contract value for its security portfolio, a figure that is expected to climb as OT and AI‑driven use cases gain traction. By offering an open, extensible platform, ServiceNow enables service providers to bundle Armis and Veza capabilities with their own solutions, unlocking new revenue streams and reinforcing its status as a leading security‑as‑a‑service provider.