
The Digiday Podcast
Understanding how major platforms like ChatGPT are monetizing through ads reveals new channels for marketers and raises questions about data use, brand safety, and the ethics of AI in advertising. As AI adoption accelerates, early adopters like The Knot provide a roadmap for other brands looking to engage consumers where they increasingly seek information.
OpenAI’s first major ad‑tech partnership arrived this week as it sealed a deal with Criteo, unlocking inventory on the free‑tier ChatGPT experience. With roughly 900 million weekly users, the platform now has a sizable ad supply that can be filled by demand‑side partners. The ad unit appears beneath AI‑generated answers, offering a compact visual and copy that blends naturally with the conversational flow, while OpenAI promises a dedicated account liaison to guide early advertisers through the pilot.
The Knot Worldwide jumped in as one of the inaugural advertisers, leveraging the pilot to embed its vendor marketplace directly into AI‑driven wedding queries. The brand’s CMO highlighted that about 36 % of engaged couples already turn to AI for planning, making ChatGPT a critical touchpoint. Their strategy hinges on answer‑engine optimization (AEO) and generative‑engine optimization (GEO) to surface relevant vendor matches, while emphasizing brand safety, data transparency, and ongoing performance reviews with OpenAI.
For marketers, the ChatGPT ad rollout signals a shift from traditional search to conversational commerce. Early adopters treat the channel as a test‑and‑learn environment, allocating experimental budgets to gauge brand lift and conversion potential. The blend of brand and performance objectives—where a single impression can build authority and drive later purchase—forces agencies to rethink metric suites and creative formats. As OpenAI refines reporting and targeting, advertisers who master AI‑centric storytelling and maintain rigorous safety standards will likely capture the next wave of high‑intent consumer interactions.
Ads in ChatGPT have entered their trial run period. Instead of agency partners, it's brands like The Knot Worldwide that find themselves at the helms of OpenAI's ad push. Marketers like The Knot's CMO Jenny Lewis are navigating everything from performance metrics to infrastructure.
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