How Can AI Support Knowledge Management
AI is becoming a core enabler for knowledge management, helping firms capture, organize, and reuse both tacit and explicit knowledge as senior employees retire. Research shows only 8% of organizations consistently retain retiring workers' expertise, while AI tools can automate interview summarization, transcript structuring, and searchable repositories. Effective AI‑KM, however, hinges on strong governance, taxonomy, and lifecycle management to avoid outdated or inaccurate outputs. Companies like Novartis demonstrate measurable gains—reduced duplication, faster decision‑making, and smoother onboarding—when AI is layered onto disciplined KM practices.
What “Bridge. Streamline. Flow.” Means for Knowledge and Process Management Today
APQC Connect 2026 will focus on the theme “Bridge. Streamline. Flow.” as leaders from education, health, finance, and technology share how breaking silos, embedding knowledge and process management, and achieving seamless information flow drive organizational performance. Speakers highlighted concrete actions such as linking...
Financial Priorities for 2026: Digital Transformation Still Leads the Agenda
APQC’s 2026 Financial Management Priorities survey shows digital transformation remains the leading agenda for finance teams, with AI, analytics, and risk resilience receiving heightened focus. The data indicate that firms are reinforcing existing digital and analytical foundations rather than shifting...