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Digital Commerce 360

Digital Commerce 360

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Industry research and news site (formerly Internet Retailer) providing analysis and data on online retail and B2B e-commerce trends

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Salesforce to Acquire AI-Powered Product Discovery Startup Cimulate
Deals•Feb 17, 2026

Salesforce to Acquire AI-Powered Product Discovery Startup Cimulate

Salesforce announced a definitive agreement to acquire Cimulate, an AI-powered product discovery startup, to strengthen its commerce technology and expand agent-driven retail experiences. Financial terms were not disclosed, and the transaction is expected to close in the first quarter of fiscal 2027, subject to customary conditions.

Digital Commerce 360
SiteOne Ramps up Digital Push as Online Sales Jump in 2025
News•Feb 16, 2026

SiteOne Ramps up Digital Push as Online Sales Jump in 2025

SiteOne Landscape Supply reported a 120% jump in digital sales for 2025, boosting net income 23% to $151.8 million while overall revenue grew 4% to $4.7 billion. The company’s revamped e‑commerce platform attracted roughly 10,000 regular online users and integrated delivery‑optimization software,...

By Digital Commerce 360
OpenAI Expands Agentic Commerce Push
News•Feb 16, 2026

OpenAI Expands Agentic Commerce Push

OpenAI is turning ChatGPT into a full‑service commerce platform by expanding its Instant Checkout feature and launching the open‑source Agentic Commerce Protocol (ACP). The company has integrated payments through Stripe and PayPal and added grocery ordering via Instacart, initially supporting...

By Digital Commerce 360
US Foods Adds AI Ordering Tools to as Digital Commerce Drives Growth
News•Feb 13, 2026

US Foods Adds AI Ordering Tools to as Digital Commerce Drives Growth

US Foods is rolling out AI‑driven ordering tools within its MOXē ecommerce platform, allowing customers to upload photos, PDFs or handwritten notes that are automatically converted into digital purchase orders. The initiative coincides with a strong fiscal Q4 2025, where...

By Digital Commerce 360
Ecommerce Trends: How Retailers Say They View Tariffs in 2026
News•Feb 12, 2026

Ecommerce Trends: How Retailers Say They View Tariffs in 2026

In 2025 U.S. tariffs pushed up prices for online retailers, but by 2026 companies such as Costco and Wayfair are signalling cautious confidence that the shock has faded. The IMF now projects stronger global growth for 2025‑26, while a pending...

By Digital Commerce 360
Omaha Steaks to Open Stores, Expand Fulfillment as It Shifts to DTC
News•Feb 11, 2026

Omaha Steaks to Open Stores, Expand Fulfillment as It Shifts to DTC

Omaha Steaks announced plans to open more than a dozen retail stores in 2026 and to broaden its fulfillment network, signaling a decisive shift toward direct‑to‑consumer sales. The company will exit its food‑service segment and concentrate on subscriptions, corporate gifting,...

By Digital Commerce 360
Protolabs Expands AI as It Overhauls Digital Customer Experience
News•Feb 10, 2026

Protolabs Expands AI as It Overhauls Digital Customer Experience

Protolabs announced the Q1 2026 launch of ProDesk, a unified online platform that consolidates its factory and network storefronts. The company will broaden AI‑driven pricing, sourcing and routing tools, leveraging its extensive CAD data set and automation suite. A new...

By Digital Commerce 360
Wesco International Pushes Digital Overhaul Amid Q4 Sales Growth
News•Feb 10, 2026

Wesco International Pushes Digital Overhaul Amid Q4 Sales Growth

Wesco International closed 2025 with record $23.5 billion in sales, an 8% increase year‑over‑year, and a 10% jump in Q4 revenue. The distributor invested more than $35 million in a unified data lake and AI‑driven tools to replace legacy systems across its...

By Digital Commerce 360
1-800-Flowers.com Announces Instacart Partnership Ahead of Valentine’s Day
News•Feb 9, 2026

1-800-Flowers.com Announces Instacart Partnership Ahead of Valentine’s Day

1-800-Flowers.com has teamed with Instacart to ship fresh bouquets for Valentine’s Day, launching pre‑orders on Feb 9 with delivery windows up to five days in advance and on‑demand options for last‑minute shoppers. The integration places more than 700 florist locations on...

By Digital Commerce 360
Arrow Electronics: AI Is Reshaping How Customers Design, Buy and Deploy Technology
News•Feb 9, 2026

Arrow Electronics: AI Is Reshaping How Customers Design, Buy and Deploy Technology

Arrow Electronics reported a strong Q4 2025, with sales climbing 20% to $8.746 billion and net income nearly doubling to $195 million. Full‑year revenue reached $30.85 billion, up 10%, while net income rose 46% to $571 million. Executives said AI, edge computing and data‑center...

By Digital Commerce 360
Amazon’s AI Vision Points to a New Front Door for B2B Buying: Agents
News•Feb 7, 2026

Amazon’s AI Vision Points to a New Front Door for B2B Buying: Agents

Amazon’s Q4 earnings call highlighted a future where AI "agents" replace traditional marketplaces and websites for B2B purchasing. Executives said agents will research products, compare options, and place orders directly within enterprise systems. AWS unveiled new agentic workload tools, custom...

By Digital Commerce 360
Ralph Lauren Digital and Direct Sales Power 12% Gains in Q3 Revenue
News•Feb 6, 2026

Ralph Lauren Digital and Direct Sales Power 12% Gains in Q3 Revenue

Ralph Lauren reported fiscal Q3 revenue of $2.41 billion, a 12.2% year‑over‑year increase. Digital and direct‑to‑consumer sales powered the growth, with Asian e‑commerce up 35% and a U.S. TikTok shop debut. The company also rolled out the Ask Ralph AI shopping...

By Digital Commerce 360
Ecommerce Trends: How Levi Strauss Is Using AI
News•Feb 5, 2026

Ecommerce Trends: How Levi Strauss Is Using AI

Levi Strauss & Co. is scaling AI across its ecommerce and operations, highlighted in its Q4 earnings call. The company launched the Outfitting feature in its mobile app, a visual style‑recommendation tool that learns from purchase history and browsing data,...

By Digital Commerce 360
FedEx Files Plans for Ecommerce Sorting Center at Memphis World Hub
News•Feb 5, 2026

FedEx Files Plans for Ecommerce Sorting Center at Memphis World Hub

FedEx has filed preliminary plans for a new 1.6 million‑square‑foot, five‑story ecommerce sorting center, internally dubbed “Hercules,” at its Memphis World Hub. The facility will sit south of a 2024 automated sort building and connect via an elevated bridge, creating an...

By Digital Commerce 360
McKesson Ties AI, Automation, and Specialty Tech to Operating Momentum
News•Feb 5, 2026

McKesson Ties AI, Automation, and Specialty Tech to Operating Momentum

McKesson reported Q3 sales of $106.2 billion, an 11% year‑over‑year increase, and net income of $1.19 billion, up 35%. The company credited data, cloud, and AI investments for boosting productivity, forecasting accuracy and fraud detection while keeping operating expenses flat. Specialty services,...

By Digital Commerce 360
McKesson to Acquire 80% of PRISM Vision Holding for $850M
Deals•Feb 5, 2026

McKesson to Acquire 80% of PRISM Vision Holding for $850M

McKesson announced an agreement to acquire an 80% interest in PRISM Vision Holding, a retinal care provider, for approximately $850 million. The acquisition aims to expand McKesson's specialty services platform and integrate AI-driven solutions. The deal was disclosed during McKesson's...

Digital Commerce 360
PFG’s New CEO Signals Tech Focus as Sales Rise 5.2% in Fiscal Q2
News•Feb 4, 2026

PFG’s New CEO Signals Tech Focus as Sales Rise 5.2% in Fiscal Q2

Performance Food Group appointed Scott McPherson as CEO, pledging a stronger technology and efficiency agenda. The company posted fiscal Q2 net sales of $16.445 billion, up 5.2% year‑over‑year, and net earnings of $61.7 million, a 45.5% increase. Integration of the recent Cheney Brothers...

By Digital Commerce 360
The Knot Unveils ChatGPT App for Wedding Planning
News•Feb 4, 2026

The Knot Unveils ChatGPT App for Wedding Planning

The Knot launched its first ChatGPT app, integrating its wedding planning platform with OpenAI’s conversational AI. The app draws on the company’s vendor marketplace and over 14.6 million reviews to deliver personalized, visual‑first vendor recommendations, review summaries, and smart rankings. Couples...

By Digital Commerce 360
Clorox Completes $580 Million ERP Overhaul to Link Operations with Digital Commerce
News•Feb 4, 2026

Clorox Completes $580 Million ERP Overhaul to Link Operations with Digital Commerce

Clorox has finished a five‑year, $580 million SAP ERP rollout across the United States and Canada, replacing a two‑decade‑old legacy system in 21 manufacturing plants. The cloud‑based platform unifies finance, supply chain, sales and planning with real‑time data, after training more...

By Digital Commerce 360
Grainger Expands AI in Sales, Marketing, and KeepStock Tools
News•Feb 4, 2026

Grainger Expands AI in Sales, Marketing, and KeepStock Tools

Grainger announced a 2026 AI expansion across its sales, marketing, and inventory services. The company will embed artificial intelligence into its SellerInsights platform to deliver prescriptive selling recommendations, new customer contacts, and coaching insights. Machine‑learning models will also optimize marketing...

By Digital Commerce 360
Amazon Prime Sets Same- and Next-Day Delivery Record in 2025
News•Feb 3, 2026

Amazon Prime Sets Same- and Next-Day Delivery Record in 2025

Amazon reported that it delivered over 13 billion items with same- or next-day Prime service in 2025, a 44 percent increase from the previous year. U.S. shipments alone grew more than 30% to 8 billion items, with groceries accounting for over half of...

By Digital Commerce 360
BuildDirect Expand Its U.S. Marketplace Footprint
News•Feb 3, 2026

BuildDirect Expand Its U.S. Marketplace Footprint

BuildDirect.com Technologies Inc. completed the acquisition of Greyne Custom Wood’s operating assets for $450,000 in cash on February 1. The deal brings Greyne’s $6 million FY2025 sales, U.S. inventory, and marketplace fulfillment capabilities into BuildDirect’s platform. BuildDirect expects about $405,000 in...

By Digital Commerce 360
FedEx Launches AI-Powered Tracking and Returns Tools
News•Feb 2, 2026

FedEx Launches AI-Powered Tracking and Returns Tools

FedEx has introduced two AI‑driven services, Tracking+ and Returns+, that merchants can embed directly into their digital channels. Developed with parcelLab, the white‑label tools deliver real‑time shipment visibility, automated customer responses, and analytics on delivery and return performance. Early data...

By Digital Commerce 360
B2B Sellers Rewire Operations as Ecommerce and EDI Converge
News•Feb 2, 2026

B2B Sellers Rewire Operations as Ecommerce and EDI Converge

B2B manufacturers and distributors are stitching ecommerce platforms together with EDI networks and ERP systems to create a single, real‑time order‑processing fabric. The integration delivers consumer‑grade self‑service—contract pricing, live inventory, shipment tracking—while automatically converting online orders into standardized EDI documents...

By Digital Commerce 360
Applied Industrial Emphasizes AI as Demand Shows Early Improvement
News•Jan 28, 2026

Applied Industrial Emphasizes AI as Demand Shows Early Improvement

Applied Industrial Technologies is embedding artificial intelligence, automation and digital tools into core operations as industrial demand modestly improves. The company reported Q2 sales of $1.16 billion, up 8.4% year‑over‑year, with profit rising to $95.3 million. AI‑driven pricing analytics and sales productivity...

By Digital Commerce 360
Mastercard Launches ‘Agent Suite’ to Help Merchants Deploy Agentic AI
News•Jan 27, 2026

Mastercard Launches ‘Agent Suite’ to Help Merchants Deploy Agentic AI

Mastercard announced the Agent Suite, a portfolio of customizable agentic AI services slated for release in Q2 2026. The offering combines AI agents with consulting, leveraging Mastercard’s payments infrastructure, data assets, and a global network of over 4,000 advisors. Initial use...

By Digital Commerce 360
Home Depot Introduces AI Tool to Help Contractors Build Project Material Lists Faster
News•Jan 27, 2026

Home Depot Introduces AI Tool to Help Contractors Build Project Material Lists Faster

Home Depot has added a Material List Builder AI to its Project Planning platform, allowing professional contractors to generate detailed, job‑specific material lists in minutes using natural language, voice or existing documents. The tool groups items by project phase, shows...

By Digital Commerce 360
GrubMarket Introduces AI Monitoring Tool for Food Distributors and Produce Operators
News•Jan 27, 2026

GrubMarket Introduces AI Monitoring Tool for Food Distributors and Produce Operators

GrubMarket has launched the Monitoring AI Agent, an artificial‑intelligence tool that continuously watches operational and financial data for food distributors, wholesalers and produce operators. The agent integrates with ERP, accounting, ecommerce and payments systems, sending real‑time alerts when KPIs, inventory...

By Digital Commerce 360
U.S. B2B Sales Top $15 Trillion, Ecommerce Redefines How Companies Buy
News•Jan 26, 2026

U.S. B2B Sales Top $15 Trillion, Ecommerce Redefines How Companies Buy

U.S. manufacturing and wholesale distribution sales reached $15.12 trillion in 2025, marking a modest 0.4% year‑over‑year increase. After a post‑pandemic surge of over 14% in 2021‑22, overall B2B demand has plateaued, while digital commerce channels are expanding at double‑digit rates. The...

By Digital Commerce 360
Signet Jewelers Names Carter’s Exec as New Chief Digital and Technology Officer
News•Jan 26, 2026

Signet Jewelers Names Carter’s Exec as New Chief Digital and Technology Officer

Signet Jewelers appointed Raghu Sagi, former Carter’s EVP and chief information and technology officer, as its permanent chief digital and technology officer, succeeding Shawn Cornelius who moves to the CIO role. The hire is part of Signet’s "Grow Brand Love"...

By Digital Commerce 360
21st Century HealthCare Launches Direct-to-Consumer Ecommerce
News•Jan 23, 2026

21st Century HealthCare Launches Direct-to-Consumer Ecommerce

21st Century HealthCare Inc., a veteran vitamin and supplement manufacturer, has opened its first direct‑to‑consumer ecommerce store built on Shopify Plus by web agency Fyresite. The new site offers the full product line, subscription ordering, bundled offers and mobile checkout,...

By Digital Commerce 360
Credit Key Raises $90 Million to Expand B2B Payments Platform
News•Jan 23, 2026

Credit Key Raises $90 Million to Expand B2B Payments Platform

Credit Key announced a $90 million growth‑capital raise and a strategic partnership with global investment manager Barings to scale its embedded B2B payments platform. The funding will be used to expand its U.S. merchant base, accelerate product development, and deepen integrations...

By Digital Commerce 360
Brunello Cucinelli Launches a New AI-Powered Ecommerce Site
News•Jan 23, 2026

Brunello Cucinelli Launches a New AI-Powered Ecommerce Site

Brunello Cucinelli unveiled Callimacus, an AI‑powered ecommerce site built on its in‑house Solomeo platform. The site lets shoppers enter natural‑language prompts, delivering real‑time, personalized product recommendations that echo the brand’s boutique experience. Executives say the technology will bolster both brand...

By Digital Commerce 360
Credit Key Raises $90 Million to Expand B2B Payments Platform
Deals•Jan 23, 2026

Credit Key Raises $90 Million to Expand B2B Payments Platform

Credit Key, a B2B payments and financing technology provider, announced a $90 million growth capital raise with global investment manager Barings, which will also act as a strategic partner. The funding will be used to scale operations, accelerate product development, and...

Digital Commerce 360
Temu Challenges Amazon’s Cross-Border Ecommerce Market Share in 2025
News•Jan 22, 2026

Temu Challenges Amazon’s Cross-Border Ecommerce Market Share in 2025

Temu captured roughly 24% of cross‑border ecommerce sales in 2025, matching Amazon as the leading seller in that segment. The surge follows a sub‑1% share in 2022 and a high‑profile Super Bowl campaign in early 2023. IPC data shows shoppers...

By Digital Commerce 360
Rezolve Ai Closes $250 Million in New Funding
News•Jan 22, 2026

Rezolve Ai Closes $250 Million in New Funding

Rezolve AI announced the close of a $250 million capital raise, an oversubscribed round that attracted both existing backers and new long‑term investors. The funding will give the AI commerce platform greater flexibility to expand enterprise sales, accelerate customer onboarding, and...

By Digital Commerce 360
Ecommerce Trends: Why AI Choices, Charges and Friction All Matter for Returns
News•Jan 22, 2026

Ecommerce Trends: Why AI Choices, Charges and Friction All Matter for Returns

The FedEx‑Morning Consult 2025 holiday‑season survey shows online retailers expect higher return volumes in 2026, with 40% of merchants now charging return fees—a jump from 25% in 2024, especially among small businesses. Consumers are sensitive to these fees; 59% say...

By Digital Commerce 360
Rezolve Ai Closes $250 Million in New Funding
Deals•Jan 22, 2026

Rezolve Ai Closes $250 Million in New Funding

Rezolve Ai, an AI commerce platform, completed a $250 million capital raise in early 2026. The oversubscribed offering attracted existing institutional investors and new long‑term holders, with placement agents A.G.P./Alliance Global Partners, Titan Partners and Maxim Group facilitating the financing....

Digital Commerce 360
Robertet Launches B2B Ecommerce Platform in U.S. and Canada
News•Jan 21, 2026

Robertet Launches B2B Ecommerce Platform in U.S. and Canada

Robertet has launched e-Robertet, a B2B ecommerce platform for the U.S. and Canada, giving professional buyers direct online access to its natural fragrance, flavor and health‑beauty ingredients. The site features real‑time inventory, transparent pricing, smaller pack sizes for sampling and...

By Digital Commerce 360
D&H Expands Logistics Unit with Acquisition of Fulfillment.com
News•Jan 20, 2026

D&H Expands Logistics Unit with Acquisition of Fulfillment.com

D&H Distributing has completed the acquisition of Fulfillment.com, integrating the ecommerce fulfillment specialist into its SCALE logistics division. The deal adds multi‑site, cross‑border fulfillment capabilities and technology platforms to D&H’s third‑party logistics services. Fulfillment.com will retain its current management team...

By Digital Commerce 360
ECommerce Outsourcing Philippines: Battling Cyber Threats with Next-Gen Fraud Detection Systems in BPO
News•Jan 20, 2026

ECommerce Outsourcing Philippines: Battling Cyber Threats with Next-Gen Fraud Detection Systems in BPO

E‑commerce retailers are shifting Philippine outsourcing from a pure cost play to a fraud‑resilience strategy as cyber threats intensify. Leading BPOs now embed machine‑learning, behavioral analytics, device intelligence and seasoned fraud analysts, delivering 40‑60% lower fraud losses, 50‑70% fewer false...

By Digital Commerce 360
D&H Distributing Acquires Fulfillment.com to Expand Logistics Capabilities
Deals•Jan 20, 2026

D&H Distributing Acquires Fulfillment.com to Expand Logistics Capabilities

D&H Distributing announced the completion of its acquisition of Fulfillment.com, integrating the fulfillment provider into its SCALE division. The deal adds global ecommerce fulfillment services and cross‑border logistics to D&H’s portfolio, though financial terms were not disclosed.

Digital Commerce 360
Morrison Launches Fillex to Support Growth of Ecommerce Pharmacy Fulfillment
News•Jan 19, 2026

Morrison Launches Fillex to Support Growth of Ecommerce Pharmacy Fulfillment

Morrison has launched Fillex, a national automated pharmacy fulfillment platform funded through its Morrison Value Add II infrastructure fund. The service provides centralized, AI‑enabled prescription processing for retailers, grocery chains, e‑commerce providers, and health systems, allowing them to avoid building...

By Digital Commerce 360
Thomas Rolls Out AI Search and Performance-Based Ads to Speed Industrial Sourcing
News•Jan 19, 2026

Thomas Rolls Out AI Search and Performance-Based Ads to Speed Industrial Sourcing

Thomas, operating under Xometry, unveiled an AI‑driven smart search that lets industrial buyers use natural‑language, multi‑attribute queries, delivering more than 15% higher supplier evaluations than its legacy tool. The platform also introduced performance‑based listings, where manufacturers pay only when buyers...

By Digital Commerce 360
WD-40 Ecommerce Sales Jump 22% in Q1
News•Jan 19, 2026

WD-40 Ecommerce Sales Jump 22% in Q1

WD-40 reported a 22% year‑over‑year jump in ecommerce sales during Q1, making digital its fastest‑growing channel. Total revenue edged up 1% to $154.4 million, while net income slipped 8% to $17.5 million due to higher operating costs and softer distributor shipments. Sales...

By Digital Commerce 360
Morrison Funds Fillex, a New National Ecommerce Pharmacy Fulfillment Platform
Deals•Jan 19, 2026

Morrison Funds Fillex, a New National Ecommerce Pharmacy Fulfillment Platform

Morrison announced the launch of Fillex, a national automated pharmacy fulfillment platform aimed at helping retailers, health systems, and ecommerce providers scale prescription ecommerce. The platform is being funded through Morrison’s Value Add II infrastructure fund, though financial terms were...

Digital Commerce 360

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