ACV Auctions Expands AI Tools as Q4 Revenue Rises
ACV Auctions reported Q4 2025 revenue of $184 million, a 15% year‑over‑year increase, and full‑year revenue of $760 million, up 19% from 2024. The company narrowed its quarterly net loss to $20 million, improving by 23% versus the prior year, while selling 192,757 vehicles in Q4 and 829,276 in total for 2025. Growth was driven by expanded AI‑powered tools, the new Viper inspection system, and a rise in no‑reserve “guarantee” sales, which now represent 19% of marketplace volume. ACV also opened a remarketing center in Houston and plans another in Chicago, forecasting 2026 revenue of $845‑$855 million.
Furniture.com Launches AI-Powered Discovery Platform
Furniture.com unveiled an AI‑powered discovery platform at eTail Palm Springs, shifting its site from a simple marketplace aggregator to a category‑level decision infrastructure. The new system uses conversational search, standardized specifications, and a single‑cart, multi‑retailer checkout to let shoppers compare...
Xometry Begins a Transition to a New CEO
Xometry announced that President Sanjeev Singh Sahni will assume the chief executive role on July 1, succeeding co‑founder Randy Altschuler, who will become executive chair. Sahni, a former Wayfair executive, has overseen global operations, product development, and technology since his...
TrustedCranes B2B Marketplace Targets U.S. for Used Mobile Cranes
TrustedCranes, a Germany‑based startup, has launched a concierge‑style B2B marketplace for used mobile cranes with capacities of 30 tons and above, targeting U.S. contractors, rental firms and industrial operators. The platform acts as a broker, handling buyer inquiries, background checks and...
Walmart Holds Shoppable Livestream at Winter Olympics in Milan
Retail giant Walmart expanded its shoppable video strategy by hosting a 25‑minute livestream from the Milan Olympic Village during the Winter Games. The event, titled “Her Day Made Easy,” featured Olympic gold medalist Laurie Hernandez and showcased Procter & Gamble...
Deloitte: Digitally Mature B2B Suppliers Post Faster Sales Growth
Deloitte’s latest study of 530 U.S. B2B buyers and 530 suppliers shows that digitally mature sellers outpace peers, delivering 6.1% average revenue growth versus 2.9% for low‑maturity firms. High‑maturity suppliers exceed annual sales targets by more than twice the margin...
Genuine Parts Split Will Accelerate B2B Digital Strategy
Genuine Parts Co. will spin off its automotive and industrial divisions into two publicly traded entities—Global Automotive and Motion—targeting completion in the first quarter of 2027. The split is framed as a move toward strategic clarity and capital discipline, allowing...
Radial Launches New Commerce Solutions Services for Payments and Fraud Prevention
Radial, a fulfillment and third‑party logistics provider, has introduced Radial Commerce Solutions, a suite of payment orchestration and AI‑driven fraud prevention services. The modular platform offers PSP‑agnostic processing, automatic failover, tokenization, chargeback resolution and tax compliance. It joins existing fulfillment,...
Salesforce to Acquire Cimulate in Agentic Commerce Expansion
Salesforce announced a definitive agreement to acquire Cimulate, an AI‑powered product discovery startup, with the deal slated to close in the first quarter of its fiscal year 2027. The acquisition will embed Cimulate’s intent‑aware context engine into Salesforce’s Agentforce Commerce...
SiteOne Ramps up Digital Push as Online Sales Jump in 2025
SiteOne Landscape Supply reported a 120% jump in digital sales for 2025, boosting net income 23% to $151.8 million while overall revenue grew 4% to $4.7 billion. The company’s revamped e‑commerce platform attracted roughly 10,000 regular online users and integrated delivery‑optimization software,...
OpenAI Expands Agentic Commerce Push
OpenAI is turning ChatGPT into a full‑service commerce platform by expanding its Instant Checkout feature and launching the open‑source Agentic Commerce Protocol (ACP). The company has integrated payments through Stripe and PayPal and added grocery ordering via Instacart, initially supporting...
US Foods Adds AI Ordering Tools to as Digital Commerce Drives Growth
US Foods is rolling out AI‑driven ordering tools within its MOXē ecommerce platform, allowing customers to upload photos, PDFs or handwritten notes that are automatically converted into digital purchase orders. The initiative coincides with a strong fiscal Q4 2025, where...
Ecommerce Trends: How Retailers Say They View Tariffs in 2026
In 2025 U.S. tariffs pushed up prices for online retailers, but by 2026 companies such as Costco and Wayfair are signalling cautious confidence that the shock has faded. The IMF now projects stronger global growth for 2025‑26, while a pending...
Omaha Steaks to Open Stores, Expand Fulfillment as It Shifts to DTC
Omaha Steaks announced plans to open more than a dozen retail stores in 2026 and to broaden its fulfillment network, signaling a decisive shift toward direct‑to‑consumer sales. The company will exit its food‑service segment and concentrate on subscriptions, corporate gifting,...
Protolabs Expands AI as It Overhauls Digital Customer Experience
Protolabs announced the Q1 2026 launch of ProDesk, a unified online platform that consolidates its factory and network storefronts. The company will broaden AI‑driven pricing, sourcing and routing tools, leveraging its extensive CAD data set and automation suite. A new...
Wesco International Pushes Digital Overhaul Amid Q4 Sales Growth
Wesco International closed 2025 with record $23.5 billion in sales, an 8% increase year‑over‑year, and a 10% jump in Q4 revenue. The distributor invested more than $35 million in a unified data lake and AI‑driven tools to replace legacy systems across its...
1-800-Flowers.com Announces Instacart Partnership Ahead of Valentine’s Day
1-800-Flowers.com has teamed with Instacart to ship fresh bouquets for Valentine’s Day, launching pre‑orders on Feb 9 with delivery windows up to five days in advance and on‑demand options for last‑minute shoppers. The integration places more than 700 florist locations on...
Arrow Electronics: AI Is Reshaping How Customers Design, Buy and Deploy Technology
Arrow Electronics reported a strong Q4 2025, with sales climbing 20% to $8.746 billion and net income nearly doubling to $195 million. Full‑year revenue reached $30.85 billion, up 10%, while net income rose 46% to $571 million. Executives said AI, edge computing and data‑center...
Amazon’s AI Vision Points to a New Front Door for B2B Buying: Agents
Amazon’s Q4 earnings call highlighted a future where AI "agents" replace traditional marketplaces and websites for B2B purchasing. Executives said agents will research products, compare options, and place orders directly within enterprise systems. AWS unveiled new agentic workload tools, custom...
Ralph Lauren Digital and Direct Sales Power 12% Gains in Q3 Revenue
Ralph Lauren reported fiscal Q3 revenue of $2.41 billion, a 12.2% year‑over‑year increase. Digital and direct‑to‑consumer sales powered the growth, with Asian e‑commerce up 35% and a U.S. TikTok shop debut. The company also rolled out the Ask Ralph AI shopping...
Ecommerce Trends: How Levi Strauss Is Using AI
Levi Strauss & Co. is scaling AI across its ecommerce and operations, highlighted in its Q4 earnings call. The company launched the Outfitting feature in its mobile app, a visual style‑recommendation tool that learns from purchase history and browsing data,...
FedEx Files Plans for Ecommerce Sorting Center at Memphis World Hub
FedEx has filed preliminary plans for a new 1.6 million‑square‑foot, five‑story ecommerce sorting center, internally dubbed “Hercules,” at its Memphis World Hub. The facility will sit south of a 2024 automated sort building and connect via an elevated bridge, creating an...
McKesson Ties AI, Automation, and Specialty Tech to Operating Momentum
McKesson reported Q3 sales of $106.2 billion, an 11% year‑over‑year increase, and net income of $1.19 billion, up 35%. The company credited data, cloud, and AI investments for boosting productivity, forecasting accuracy and fraud detection while keeping operating expenses flat. Specialty services,...
PFG’s New CEO Signals Tech Focus as Sales Rise 5.2% in Fiscal Q2
Performance Food Group appointed Scott McPherson as CEO, pledging a stronger technology and efficiency agenda. The company posted fiscal Q2 net sales of $16.445 billion, up 5.2% year‑over‑year, and net earnings of $61.7 million, a 45.5% increase. Integration of the recent Cheney Brothers...
The Knot Unveils ChatGPT App for Wedding Planning
The Knot launched its first ChatGPT app, integrating its wedding planning platform with OpenAI’s conversational AI. The app draws on the company’s vendor marketplace and over 14.6 million reviews to deliver personalized, visual‑first vendor recommendations, review summaries, and smart rankings. Couples...
Clorox Completes $580 Million ERP Overhaul to Link Operations with Digital Commerce
Clorox has finished a five‑year, $580 million SAP ERP rollout across the United States and Canada, replacing a two‑decade‑old legacy system in 21 manufacturing plants. The cloud‑based platform unifies finance, supply chain, sales and planning with real‑time data, after training more...
Grainger Expands AI in Sales, Marketing, and KeepStock Tools
Grainger announced a 2026 AI expansion across its sales, marketing, and inventory services. The company will embed artificial intelligence into its SellerInsights platform to deliver prescriptive selling recommendations, new customer contacts, and coaching insights. Machine‑learning models will also optimize marketing...
Amazon Prime Sets Same- and Next-Day Delivery Record in 2025
Amazon reported that it delivered over 13 billion items with same- or next-day Prime service in 2025, a 44 percent increase from the previous year. U.S. shipments alone grew more than 30% to 8 billion items, with groceries accounting for over half of...
BuildDirect Expand Its U.S. Marketplace Footprint
BuildDirect.com Technologies Inc. completed the acquisition of Greyne Custom Wood’s operating assets for $450,000 in cash on February 1. The deal brings Greyne’s $6 million FY2025 sales, U.S. inventory, and marketplace fulfillment capabilities into BuildDirect’s platform. BuildDirect expects about $405,000 in...
FedEx Launches AI-Powered Tracking and Returns Tools
FedEx has introduced two AI‑driven services, Tracking+ and Returns+, that merchants can embed directly into their digital channels. Developed with parcelLab, the white‑label tools deliver real‑time shipment visibility, automated customer responses, and analytics on delivery and return performance. Early data...
B2B Sellers Rewire Operations as Ecommerce and EDI Converge
B2B manufacturers and distributors are stitching ecommerce platforms together with EDI networks and ERP systems to create a single, real‑time order‑processing fabric. The integration delivers consumer‑grade self‑service—contract pricing, live inventory, shipment tracking—while automatically converting online orders into standardized EDI documents...
Applied Industrial Emphasizes AI as Demand Shows Early Improvement
Applied Industrial Technologies is embedding artificial intelligence, automation and digital tools into core operations as industrial demand modestly improves. The company reported Q2 sales of $1.16 billion, up 8.4% year‑over‑year, with profit rising to $95.3 million. AI‑driven pricing analytics and sales productivity...
Mastercard Launches ‘Agent Suite’ to Help Merchants Deploy Agentic AI
Mastercard announced the Agent Suite, a portfolio of customizable agentic AI services slated for release in Q2 2026. The offering combines AI agents with consulting, leveraging Mastercard’s payments infrastructure, data assets, and a global network of over 4,000 advisors. Initial use...
Home Depot Introduces AI Tool to Help Contractors Build Project Material Lists Faster
Home Depot has added a Material List Builder AI to its Project Planning platform, allowing professional contractors to generate detailed, job‑specific material lists in minutes using natural language, voice or existing documents. The tool groups items by project phase, shows...
GrubMarket Introduces AI Monitoring Tool for Food Distributors and Produce Operators
GrubMarket has launched the Monitoring AI Agent, an artificial‑intelligence tool that continuously watches operational and financial data for food distributors, wholesalers and produce operators. The agent integrates with ERP, accounting, ecommerce and payments systems, sending real‑time alerts when KPIs, inventory...
U.S. B2B Sales Top $15 Trillion, Ecommerce Redefines How Companies Buy
U.S. manufacturing and wholesale distribution sales reached $15.12 trillion in 2025, marking a modest 0.4% year‑over‑year increase. After a post‑pandemic surge of over 14% in 2021‑22, overall B2B demand has plateaued, while digital commerce channels are expanding at double‑digit rates. The...
Signet Jewelers Names Carter’s Exec as New Chief Digital and Technology Officer
Signet Jewelers appointed Raghu Sagi, former Carter’s EVP and chief information and technology officer, as its permanent chief digital and technology officer, succeeding Shawn Cornelius who moves to the CIO role. The hire is part of Signet’s "Grow Brand Love"...
21st Century HealthCare Launches Direct-to-Consumer Ecommerce
21st Century HealthCare Inc., a veteran vitamin and supplement manufacturer, has opened its first direct‑to‑consumer ecommerce store built on Shopify Plus by web agency Fyresite. The new site offers the full product line, subscription ordering, bundled offers and mobile checkout,...
Credit Key Raises $90 Million to Expand B2B Payments Platform
Credit Key announced a $90 million growth‑capital raise and a strategic partnership with global investment manager Barings to scale its embedded B2B payments platform. The funding will be used to expand its U.S. merchant base, accelerate product development, and deepen integrations...
Brunello Cucinelli Launches a New AI-Powered Ecommerce Site
Brunello Cucinelli unveiled Callimacus, an AI‑powered ecommerce site built on its in‑house Solomeo platform. The site lets shoppers enter natural‑language prompts, delivering real‑time, personalized product recommendations that echo the brand’s boutique experience. Executives say the technology will bolster both brand...
Temu Challenges Amazon’s Cross-Border Ecommerce Market Share in 2025
Temu captured roughly 24% of cross‑border ecommerce sales in 2025, matching Amazon as the leading seller in that segment. The surge follows a sub‑1% share in 2022 and a high‑profile Super Bowl campaign in early 2023. IPC data shows shoppers...
Rezolve Ai Closes $250 Million in New Funding
Rezolve AI announced the close of a $250 million capital raise, an oversubscribed round that attracted both existing backers and new long‑term investors. The funding will give the AI commerce platform greater flexibility to expand enterprise sales, accelerate customer onboarding, and...
Ecommerce Trends: Why AI Choices, Charges and Friction All Matter for Returns
The FedEx‑Morning Consult 2025 holiday‑season survey shows online retailers expect higher return volumes in 2026, with 40% of merchants now charging return fees—a jump from 25% in 2024, especially among small businesses. Consumers are sensitive to these fees; 59% say...
Robertet Launches B2B Ecommerce Platform in U.S. and Canada
Robertet has launched e-Robertet, a B2B ecommerce platform for the U.S. and Canada, giving professional buyers direct online access to its natural fragrance, flavor and health‑beauty ingredients. The site features real‑time inventory, transparent pricing, smaller pack sizes for sampling and...
D&H Expands Logistics Unit with Acquisition of Fulfillment.com
D&H Distributing has completed the acquisition of Fulfillment.com, integrating the ecommerce fulfillment specialist into its SCALE logistics division. The deal adds multi‑site, cross‑border fulfillment capabilities and technology platforms to D&H’s third‑party logistics services. Fulfillment.com will retain its current management team...
ECommerce Outsourcing Philippines: Battling Cyber Threats with Next-Gen Fraud Detection Systems in BPO
E‑commerce retailers are shifting Philippine outsourcing from a pure cost play to a fraud‑resilience strategy as cyber threats intensify. Leading BPOs now embed machine‑learning, behavioral analytics, device intelligence and seasoned fraud analysts, delivering 40‑60% lower fraud losses, 50‑70% fewer false...
Morrison Launches Fillex to Support Growth of Ecommerce Pharmacy Fulfillment
Morrison has launched Fillex, a national automated pharmacy fulfillment platform funded through its Morrison Value Add II infrastructure fund. The service provides centralized, AI‑enabled prescription processing for retailers, grocery chains, e‑commerce providers, and health systems, allowing them to avoid building...
Thomas Rolls Out AI Search and Performance-Based Ads to Speed Industrial Sourcing
Thomas, operating under Xometry, unveiled an AI‑driven smart search that lets industrial buyers use natural‑language, multi‑attribute queries, delivering more than 15% higher supplier evaluations than its legacy tool. The platform also introduced performance‑based listings, where manufacturers pay only when buyers...
WD-40 Ecommerce Sales Jump 22% in Q1
WD-40 reported a 22% year‑over‑year jump in ecommerce sales during Q1, making digital its fastest‑growing channel. Total revenue edged up 1% to $154.4 million, while net income slipped 8% to $17.5 million due to higher operating costs and softer distributor shipments. Sales...