AFCA Brings in Ex-Beyond Bank CIO
The Australian Financial Complaints Authority (AFCA) has appointed former Beyond Bank CIO Stevie‑Ann Dovico as its inaugural chief technology officer. AFCA is confronting record‑high complaint volumes and seeks to modernise its digital workflows, improve accessibility, and handle the sustained surge efficiently. Dovico brings extensive experience in cloud migration, cyber‑security, data‑led operations, and enterprise architecture from major Australian banks. Her remit covers technology, data, analytics and AI, while the existing CIO remains in place to ensure continuity.
Officeworks Builds on Its Salesforce Core
Officeworks is modernising its 12‑year‑old Salesforce platform by adding Revenue Cloud CPQ, Data 360, and the low‑code Agentforce AI assistant. The upgrades aim to streamline quote‑to‑cash processes, provide actionable B2B data, and empower call‑centre staff with an FAQ bot. The retailer...
Lion's Group Technology Director to Leave
Lion’s group technology and digital transformation director Ram Kalyanasundaram will leave after nearly 15 years, passing the role to current digital and data chief Robb Simpson, who will now also oversee technology. The company said the change creates a single digital‑technology leader...
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Security for Smart Devices – Time to Step Forward because There's Nowhere to Hide
From 4 March 2026 the Australian government will enforce minimum security standards for all smart devices sold in the market, shifting compliance from voluntary guidance to mandatory requirement. The IoT Alliance Australia (IoTAA) is spearheading a voluntary Security Labelling Scheme, slated to...
How CBA Unlocked 90 Percent of Its Customer and Transaction Data
Commonwealth Bank completed a migration from an on‑premises SAP R/3 mainframe to an SAP S/4 HANA core hosted on AWS in October 2023. The new in‑memory architecture cut infrastructure costs by 30% and boosted processing performance by the same margin,...
Vocus Taps Amazon Q Developer in AI Pilot
Vocus has launched a pilot using Amazon Q Developer, the rebranded CodeWhisperer, to assist its software engineers. The telco reports productivity improvements of over 50% and faster idea validation, cutting proof‑of‑concept cycles from days to under a day. Engineer satisfaction...
QLD Building Commission Moves IT Under Operations
The Queensland Building and Construction Commission (QBCC) has reorganised its digital and information division under a newly appointed chief operating officer, Amanda Pafumi, replacing the former CDIO role with a general manager, digital and information. This shift integrates technology functions into...
From Acceleration to Exposure: Why AI Demands Mature AppSec
AI‑driven development is dramatically speeding code creation, reviews and releases, but application security (AppSec) has not kept pace. Autonomous AI actions now make decisions on dependencies, configurations and remediation, turning isolated flaws into system‑wide risks. When AppSec foundations are immature,...
