MSDynamicsWorld

MSDynamicsWorld

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Independent publication focused on Microsoft Dynamics 365 ERP/CRM and Power Platform ecosystems.

From the Microsoft Dynamics 365 CE/CRM Blogs: Quality Evaluation Agent; Event Overview Analytics Dashboard; Contact Center Voice Agents; D365 Sales...
NewsMay 30, 2026

From the Microsoft Dynamics 365 CE/CRM Blogs: Quality Evaluation Agent; Event Overview Analytics Dashboard; Contact Center Voice Agents; D365 Sales...

Microsoft Dynamics 365’s latest blog roundup highlights four key innovations: a quality evaluation agent that automates customer‑service scoring, a DIY event‑overview analytics dashboard in Customer Insights – Journeys, new real‑time voice agents for Contact Center operations, and the Wave 1 AI features slated...

By MSDynamicsWorld
DynamicsMinds 2026: Dynamics 365 Finance Roadmap Pushes Toward Agent-Driven Future
NewsMay 26, 2026

DynamicsMinds 2026: Dynamics 365 Finance Roadmap Pushes Toward Agent-Driven Future

Microsoft unveiled its next‑generation Dynamics 365 Finance roadmap, emphasizing an "agentic ERP" model where autonomous AI agents become core to business processes. At DynamicsMinds 2026, the company demoed ClawPilot, an OpenClaw‑based agent that can flag procurement delays and suggest mitigation steps....

By MSDynamicsWorld
DynamicsMinds 2026: Project Mia Aims to Use AI Agents to Accelerate Dynamics 365 ERP and CRM Implementation Projects
NewsMay 25, 2026

DynamicsMinds 2026: Project Mia Aims to Use AI Agents to Accelerate Dynamics 365 ERP and CRM Implementation Projects

Microsoft unveiled Project Mia, an AI‑driven implementation engine for Dynamics 365 ERP and CRM, entering private preview in May for select Finance & Supply Chain Management partners. The tool promises faster, more reliable, repeatable deployments by leveraging AI agents to discover, implement,...

By MSDynamicsWorld
From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Inline Sampling; D365 F&O Modules; Build a Resilient Supply...
NewsMay 25, 2026

From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Inline Sampling; D365 F&O Modules; Build a Resilient Supply...

Microsoft’s Dynamics 365 Finance and Supply Chain Management suite is highlighted across three recent blog posts. One explains how the new inline sampling feature lets small manufacturers perform quality checks during production, cutting waste and rework. Another outlines the core Finance...

By MSDynamicsWorld
Grant Thornton Acquires Microsoft Partner MCA Connect
NewsMay 23, 2026

Grant Thornton Acquires Microsoft Partner MCA Connect

Grant Thornton Advisors announced the acquisition of MCA Connect, a Denver‑based consulting and technology firm honored three times as Microsoft’s Global Supply Chain Partner of the Year. The deal integrates MCA Connect’s manufacturing and distribution expertise into Grant Thornton’s advisory...

By MSDynamicsWorld
From the Microsoft Dynamics 365 Business Central Blogs: Pauses in Major Releases; Quality Management; New Updates for Agents; Copilot in...
NewsMay 22, 2026

From the Microsoft Dynamics 365 Business Central Blogs: Pauses in Major Releases; Quality Management; New Updates for Agents; Copilot in...

Microsoft’s Dynamics 365 Business Central team continues its long‑standing practice of pausing major releases, a step that began in 2020 and is now considered a normal part of the rollout cycle. Partners are urged to treat these pauses as planned events...

By MSDynamicsWorld
From the Microsoft Power Platform Blogs: Copilot Studio Workflows; Real-Time Voice Agents; Enhance Power Pages Security; Improving Agent Instructions
NewsMay 22, 2026

From the Microsoft Power Platform Blogs: Copilot Studio Workflows; Real-Time Voice Agents; Enhance Power Pages Security; Improving Agent Instructions

Microsoft’s Power Platform blog roundup highlights four major updates: Copilot Studio now supports visual workflows that blend Power Automate‑style triggers with AI‑driven actions; a detailed guide shows how to scale real‑time voice agents for continuous customer support; Power Pages security...

By MSDynamicsWorld
Microsoft Expands Multiparty Private Offers in Marketplace
NewsMay 21, 2026

Microsoft Expands Multiparty Private Offers in Marketplace

Microsoft announced that its multiparty private offers feature will roll out across 30 European countries on May 27, with further expansion to Japan, Australia, and South Africa on July 15. The capability, part of the Microsoft Marketplace launched in September 2025, lets channel...

By MSDynamicsWorld
Microsoft Dynamics Partner Roundup: Partnerships; Rux Expands Globally; New Payment Hub Version
NewsMay 21, 2026

Microsoft Dynamics Partner Roundup: Partnerships; Rux Expands Globally; New Payment Hub Version

Microsoft Dynamics partners announced three notable moves this week. Mekorma released Payment Hub version 1.2, adding an Action Board Scheduler that lets Business Central users run payment batches on a preset timetable, cutting manual effort. MetaOption LLC teamed up with Elevated...

By MSDynamicsWorld
MSDW Podcast: Navigating CSP Changes, with Stratos Cloud Alliance
NewsMay 18, 2026

MSDW Podcast: Navigating CSP Changes, with Stratos Cloud Alliance

MSDW’s latest podcast, sponsored by Stratos Cloud Alliance, examines the shifting Microsoft Cloud Solution Provider (CSP) landscape and its impact on growth‑focused partners. Hosts discuss how recent CSP reforms pressure Direct partners and why many are considering indirect models to...

By MSDynamicsWorld
From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Product Receipt and Invoice Matching; MRP in the Age...
NewsMay 17, 2026

From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Product Receipt and Invoice Matching; MRP in the Age...

Microsoft Dynamics 365 Finance and Supply Chain Management (D365 F&SCM) continues to attract attention as analysts dissect core functionalities. Recent blog posts highlight the complexity of product receipt‑invoice matching, the need for disciplined MRP amid market volatility, persistent payment‑processing bottlenecks, and...

By MSDynamicsWorld
Microsoft Partner Technology Management Concepts Acquires Power Platform Training and Consulting Firm PowerApps911
NewsMay 15, 2026

Microsoft Partner Technology Management Concepts Acquires Power Platform Training and Consulting Firm PowerApps911

Technology Management Concepts (TMC) announced the acquisition of PowerApps911, a specialist Microsoft Power Platform consultancy. The deal brings PowerApps911 co‑founder and Microsoft MVP Shane Young on board as TMC’s first chief AI officer. With the addition of Power Platform expertise, AI...

By MSDynamicsWorld
Why Your Storefront and ERP Disagree on Price
NewsMay 14, 2026

Why Your Storefront and ERP Disagree on Price

The article explains why prices shown on a Dynamics 365 Business Central‑linked storefront can differ from the price enforced at checkout. It traces the mismatch to pricing logic that runs in the ERP at order validation, while the storefront often displays...

By MSDynamicsWorld
From the Microsoft Dynamics 365 Business Central Blogs: Manage D365BC Updates; Email for Guest Users; Integrating with Non-Native CRMs; Financial...
NewsMay 11, 2026

From the Microsoft Dynamics 365 Business Central Blogs: Manage D365BC Updates; Email for Guest Users; Integrating with Non-Native CRMs; Financial...

Microsoft Dynamics 365 Business Central (D365BC) is rolling out Release Wave 1, version 28, but Microsoft paused the rollout after early bugs surfaced. Administrators can now manage and postpone updates through the admin center, protecting environments from unstable releases. Andy Wingate highlighted a...

By MSDynamicsWorld
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