How a Maryland Nonprofit Streamlined Manual Payment Processes with Dynamics 365 Business Central and PayTrace
Blind Industries & Services of Maryland (BISM), a nonprofit serving blind and visually impaired workers, replaced its fragmented legacy systems with Microsoft Dynamics 365 Business Central and PayTrace’s Trace AR integration. The new ERP unified accounting, e‑commerce, and point‑of‑sale data, while PayTrace added seamless credit‑card pre‑authorization, auto‑capture, and secure card storage. The combined solution eliminated manual payment entry, resolved post‑shipment capture issues, and enabled PCI‑DSS compliance. BISM reports a 60% reduction in manual effort, faster checkout, and lower interchange fees.
From the Microsoft Dynamics 365 Finance and Supply Chain Management: Unifying CapEx and Project Delivery; Extend Email Templates; Accounts Receivable;...
Microsoft has announced that Dynamics 365 Finance now integrates capital‑expenditure (CapEx) projects with Project Operations, allowing seamless synchronization and lifecycle management of investment projects. This closes a long‑standing gap where finance teams had to track CapEx outside of Project Operations. Additionally,...
Reimagining Accounts Receivable: How Finance Teams Turn Better Integration Into Performance
Flywire has launched Integration Studio, a low‑code platform that connects ERP, CRM and accounting systems to streamline accounts receivable. The tool eliminates manual CSV imports and batch‑only updates by enabling real‑time, API‑driven data flows. Clients report an average 14‑day reduction...
From the Microsoft Dynamics 365 CE/CRM Blogs: Opportunity Pipelines; Boost Business Reliability; D365 CE Release Wave 1 Notes
Microsoft Dynamics 365 Customer Engagement is spotlighting three strategic upgrades. First, the new Opportunity Pipelines give sales teams real‑time visibility, sharpening forecast accuracy and reducing deal leakage. Second, Microsoft and partners are pushing CI/CD and Application Lifecycle Management to make Dynamics 365 deployments...
From the Microsoft Power Platform Blogs: Connect to Copilot Studio Agent; Dataverse Skills; Power Automate's Future; Copilot Studio Custom Graders
Microsoft’s Power Platform blog roundup highlights four key advances: a proof‑of‑concept that lets Power Apps code apps converse with Copilot Studio agents through a custom React UI; the introduction of Dataverse Skills, enabling agents to read and write Dataverse data;...
From the Microsoft Dynamics 365 Business Central Blogs: Untangling Your Books; New Strict URL Validation; Payment Processing; Improve Inventory Accuracy
Microsoft Dynamics 365 Business Central’s latest Wave 1 (version 28) release bundles several practical upgrades. It clarifies the “application of entries” process, helping finance teams match invoices, payments and shipments more reliably. Developers gain a stricter URL validation rule for the AL Http...
DynamicsMinds 2026: Automation with Copilot Studio and Computer-Using Agents
At DynamicsMinds 2026 in Portoroz, Slovenia (May 25‑27), Capgemini Cloud Solution Architect Michal Ziemba will demo how Copilot Studio, computer‑use agents and AI‑driven computer vision are reshaping Microsoft 365 automation. He will show how the new AI layer lets Power Automate continue...
Microsoft Dynamics Partner Roundup: Waste Management Partnership; Tax Automation for D365BC; Distributor Integration; Sports and Entertainment Partner
Microsoft Dynamics partners announced four strategic collaborations this week. Columbus and COSMO are extending their waste‑management ERP platform, built on Dynamics 365, from the Nordics into the United States and the United Kingdom. UST and CereTax are embedding payment processing and...
Event Preview: 12 Takeaways to Expect From the April 2026 Microsoft Dynamics 365 Finance AP Automation Comparison Showcase
Microsoft and partners are hosting an AP Automation Tools Comparison Showcase on April 22, 2026 to help Dynamics 365 Finance users evaluate four leading solutions. The event features Dooap, Rillion, Truvio, and Western Computer, each demonstrating AI‑driven, real‑time, or native capabilities for...
Microsoft Details Service Agent Capabilities in Microsoft 365 Copilot
Microsoft announced the public preview of Service Agent for Microsoft 365 Copilot, extending conversational AI to Dynamics 365 Customer Service workers. The preview adds case understanding, summarization, prioritization, knowledge retrieval, data updates, workflow initiation, and cross‑app continuity. Service Agent builds on earlier Copilot for...
MSDW Podcast: What Equipment Rental Companies Really Need From ERP - Why Industry Depth Matters
The MSDW podcast highlighted the unique ERP demands of equipment‑rental firms, emphasizing the need for solutions that manage heavy‑use assets, frequent hand‑offs, and evolving customer expectations. Guests from STAEDEAN explained how industry‑specific functionality—covering accounting, service tracking, dispatch, and inventory—addresses these...
DynamicsMinds 2026 Preview: Governing Dynamics 365 CE with Managed Environments
DynamicsMinds 2026, taking place in Portoroz, Slovenia, will feature Microsoft MVP Cole Haddock presenting three sessions on governing Dynamics 365 Customer Engagement with managed environments. Haddock explains how environment groups and action‑level connector policies give enterprises tighter control over development,...
From the Microsoft Dynamics 365 Finance and Supply Chain Management: VAT Matrix; Demand Planning; Accounts Payable; Exporting Large Datasets
Microsoft Dynamics 365 Finance and Supply Chain Management continues to attract attention through a series of recent blog posts covering tax configuration, demand planning, accounts payable automation, and high‑volume data export. Paolo Cecchelli stresses early design of a VAT matrix...
From the Microsoft Dynamics 365 CE/CRM Blogs: Improve D365 CRM Performance; EWS Block; Smarter Customer Service; Strong Data Foundation
Microsoft Dynamics 365 CE users face a performance bottleneck when Power Apps Component Framework (PCF) controls invoke `dataset.refresh()`. The call forces every PCF control on the form to execute `updateView()`, leading to unnecessary re‑rendering, screen flicker, and higher CPU usage. Sam Kumar’s Inogic blog demonstrates the...

From the Microsoft Dynamics GP Blogs: Adding Major Modules; BOMs; Financial Reporting: GP vs BC; Prepping for GP End of...
Microsoft Dynamics GP’s support window closes in September 2029, urging businesses to plan migrations to Business Central. Recent blog posts advise adding major GP modules now to simplify a future ERP switch. They also compare GP and Business Central’s bill‑of‑materials structures,...

Structuring Microsoft Dynamics 365 Business Central Permissions Using What You Already Have
Microsoft Dynamics 365 Business Central often suffers from permission misconfigurations that lead to over‑access or blocked tasks, undermining security and operational efficiency. The article argues that treating permissions as a one‑time setup is flawed; instead, organizations should adopt a modular approach...

MSDW Podcast: AI Agent & Copilot Summit 2026 Recap
The MSDW Podcast recapped the AI Agent & Copilot Summit 2026, where Microsoft showcased its latest AI‑driven Copilot tools for Dynamics 365 and Power Platform. The three‑day event highlighted headless commerce, fresh user‑sentiment data indicating strong AI adoption confidence, and...

From the Microsoft Dynamics 365 CE/CRM Blogs: What’s New in Customer Service; Managing Release Waves; Configuring AI Models; Sales Prediction
Microsoft Dynamics 365 released its 2026 Release Wave 1, shifting Customer Service feature delivery from an opt‑in early‑access model to a monthly release channel. New capabilities are disabled by default, allowing administrators to enable them selectively via security roles. A Synoptek guide...

From the Microsoft Dynamics 365 Finance and Supply Chain Management: Parallel Processing; Modernizing Go-Live; D365 F&O Architect; Italian Localization
Microsoft announced a private‑preview feature that enables parallel processing for archive jobs in Dynamics 365 Finance and Operations, allowing multiple retention tasks to run simultaneously. The new job‑criteria key partitions workloads, dramatically speeding up archival of large transaction volumes across legal...
From the Microsoft Power Platform Blogs: Low-Code Plug-Ins for Copilot; Power Pages Plug-In and Claude Code; Connect External Barcode Scanner...
Microsoft’s Power Platform blog roundup highlights four new developer resources. A step‑by‑step guide shows how low‑code Dataverse plug‑ins can be exposed as actions inside Copilot agents, enabling natural‑language driven billing calculations. Rajeev Pentyala demonstrates the Power Pages plug‑in for GitHub...
From the Microsoft Dynamics 365 Business Central Blogs: Audit Permissions; Payables Agent; Approval Workflows; API Pages vs API Queries
Microsoft Dynamics 365 Business Central version 28 introduces a Permissions Overview page, giving administrators a single pane to audit and manage user and group rights across all apps and extensions. The same release also launches an AI‑driven Payables Agent that captures invoices...
Microsoft Dynamics Partner Roundup: Outreach Campaigns; Unified Commerce Services; Partnerships
Consilium Software released UniCampaign v15, an AI‑orchestrated outbound campaign tool now integrated with Microsoft Dynamics 365 Contact Center and Customer Service. The new version automates contact selection, timing, channel choice and compliance, aiming to boost engagement efficiency. All Your Ducks announced an...
From the Microsoft Dynamics GP Blogs: Temp Table Errors; Named Printers Feature; Document Attach Fix; NACHA Rule Changes
Microsoft Dynamics GP users are encountering a surge of temporary‑table errors, displayed as dialogs stating that an open operation on tables such as 'MBS_sySecurityView' failed because the path does not exist. The messages also reference incorrect record lengths for certain...

AI Agent & Copilot Summit 2026: Microsoft Predicts Agent-Operated Orgs as Partners Preach User Adoption
At the AI Agent & Copilot Summit 2026 Microsoft unveiled Agent365, refreshed M365 Copilot capabilities, and previewed Work IQ. James Oleinik emphasized a shift from user‑driven interfaces to AI agents that autonomously navigate systems and complete tasks. Copilot will serve as...
From the Microsoft Dynamics 365 CE/CRM Blogs: Add Activities to a Record Timeline; Merge Duplicate Records; Sequences for Better Sales;...
Microsoft Dynamics 365 CE/CRM blogs released a quartet of practical guides covering custom‑page timeline activities, duplicate‑record merging, sales‑engagement sequences, and SharePoint role‑based access control. Megan Walker shows how to auto‑create tasks on custom pages so updates surface in a record’s timeline....
AI Updates for Microsoft Power Pages: Coding Sites and Better Embedded Copilot Studio Agents
Microsoft announced a public preview of a new Power Pages plugin that integrates GitHub Copilot CLI and Anthropic's Claude Code to streamline single‑page application development. The AI‑driven tool can automatically configure table permissions, web roles, site settings, authentication, and Web...
Microsoft Dynamics Partner Roundup: GRC Requirements for Law Firms; Enhanced Shipping Solutions; Dealer Management System; Teams Phone Capabilities
Microsoft’s Dynamics ecosystem saw four notable partner announcements this week. AllRize introduced a governance, risk, and compliance (GRC) add‑on built on Microsoft Purview to help law firms safeguard client data and manage AI usage. ShipConsole rolled out updates that accelerate...
A BC Consulting Group Acquired by Microsoft Partner Gestisoft
Gestisoft, a Microsoft partner specializing in Dynamics 365 ERP and CRM, announced the acquisition of Montreal‑based A BC Consulting Group, a Business Central specialist founded by Microsoft MVP Shannon Mullins. The deal adds A BC Consulting’s ten‑person team to Gestisoft’s more than...
Agentic Tax Work: Building Confident Compliance with AI
Avalara has launched an AI‑powered Agentic Tax and Compliance platform, featuring the Avi Agent that automates tax and regulatory tasks within Microsoft Dynamics ERP. The solution leverages natural‑language APIs and a proprietary LLM framework to handle complex rules across more...
MSDW Podcast: New Data on AI Confidence in Finance Teams, with Yooz
The MSDW podcast highlights new data from Yooz showing rising confidence in AI among finance teams, though adoption still varies across industries. As familiarity with AI tools grows, organizations are moving toward concrete use cases for core financial processes. Michael...
Microsoft Launches M365 Copilot Updates for Biz Apps and Cowork, E7 AI-Focused License Combo
Microsoft unveiled new M365 Copilot capabilities that let users converse with Dynamics 365 Sales, Customer Service, Power Apps and a roster of partner apps, eliminating the need to switch between tools. Power Apps enters public preview in March, while Dynamics 365 Sales and Service...
From the Microsoft Dynamics 365 Finance and Supply Chain Management: Settlement Transactions; External Integration Framework; Navigate Records Faster; Event Emails
Microsoft Dynamics 365 Finance and Supply Chain Management blogs highlighted several updates. Settlement transactions in AP/AR now appear automatically during currency revaluations, financial‑dimension mismatches, or vendor/customer group changes, clarifying why users see unexpected entries. The open‑source External Integration Framework was...
From the Microsoft Dynamics 365 Business Central Blogs: Create and Use AI Agents; AL Table Visualizer; Drop Shipping, Special Orders;...
Microsoft Dynamics 365 Business Central published a March 8 2026 roundup highlighting four new capabilities: AI agents, an AL Table Visualizer, drop‑shipping and special‑order workflows, and pre‑authorized debit processing. The AI agents, built into Business Central v27.4, let users describe intent and have the...
From the Microsoft Dynamics 365 CE/CRM Blogs: Reusable Content Cards; Improve Deal Velocity; QR Code Generation; Connect Sales & BC
Microsoft Dynamics 365’s latest blog roundup showcases four practical enhancements for CRM users. It details how to build reusable content cards in Customer Insights, leverages agentic CRM features to accelerate deal velocity, adds QR‑code generation to SSRS reports, and explains the benefits...
From the Microsoft Dynamics GP Blogs: GP SmartList Favorites; GP Power Tools Updates; Risks of Old GP Versions; Protect GP...
Microsoft Dynamics GP’s blog roundup spotlights three key updates: SmartList Favorites, a built‑in feature that lets users save and instantly rerun customized reports, promises to slash reporting time; GP Power Tools version 2 introduces six new item‑category fields, expanding inventory customization;...
Event Preview: 15 Insights for This Month’s Business Central AP Automation Showcase
MSDW and ERP Software Blog are hosting a virtual showcase on March 24, 2026, featuring demos of five leading AP automation tools for Microsoft Dynamics 365 Business Central—Zetadocs, Datahaven 365, TrinDocs, BILL, and Rillion. The session offers live product walkthroughs and...
Microsoft Dynamics Partner Roundup: Telematics Integration for D365BC; Rental AI Agents; Order Management; CE Packaged Offering
RUX Software introduced RUX Telemetics, a new integration that links Samsara and Azuga telematics platforms directly with Microsoft Dynamics 365 Business Central for U.S. and Canadian customers. The solution consolidates equipment location, usage, and financial data within Business Central, enabling...
ChandlerCX Acquires Finance Industry Customer Engagement Vendor Novagentic
Australian CX provider Chandler has acquired Novagentic, a specialist in agentic AI tools for the superannuation sector. The deal brings Novagentic’s Microsoft‑cloud based automation platform and AI expertise into ChandlerCX’s customer communications suite. Former Novagentic founder Neil Benson will serve...
MSDW Podcast: From Close to Confidence with Velixo
Velixo senior product manager and CPA Jim Norton discussed the challenges of year‑end closing in Dynamics 365 Business Central on the MSDW podcast. He warned that weak close processes, reliance on Excel‑based reports, and manual data exports heighten audit friction for...
From the Microsoft Power Platform Blogs: Computer-Using Agents; Automate UI Testing; Import Excel Data to SharePoint List; Calculate Working Day...
Microsoft’s Power Platform blog roundup highlights four key updates. Computer‑using agents in Copilot Studio now offer tighter security, visibility and scalability for UI automation. A preview of the Power Platform Test Engine brings automated UI testing to model‑driven apps. Additional...
From the Microsoft Dynamics 365 Business Central Blogs: Purchase Return Order Setup; Download Symbols From NuGet Source; D365BC 28.0 Release;...
Microsoft Dynamics 365 Business Central’s latest blog roundup highlights four key areas: configuring purchase return orders to handle damaged or incorrect shipments, retrieving AL symbols from Microsoft’s public NuGet feed, preparing for the upcoming 28.0 release, and leveraging the platform’s...
From the Microsoft Dynamics 365 CE/CRM Blogs: Service Request Management; Sales Best Practices; Useful AI in Dynamics 365 CE; Customer...
Microsoft’s Dynamics 365 Customer Engagement suite is highlighted across recent blog posts for its evolving service request management, AI capabilities, and sales automation best practices. Vidit Gholam emphasizes moving from email and spreadsheets to a centralized request system to meet...
Microsoft Makes a Pitch for Telcos with Announcements Ahead of Mobile World Congress 2026
Microsoft announced a suite of telco‑focused services ahead of Mobile World Congress 2026. The company is rolling out Azure Local, Microsoft 365 Local, and Foundry Local to deliver sovereign‑cloud and edge capabilities for disconnected operations. In March, Databricks Lakebase will reach general availability,...
Planning Cloud Security Assessments with Third-Party Tools in Azure Government Cloud
Organizations using Azure Government Cloud struggle to balance automated security assessments with the nuanced architectural requirements of regulated environments. Third‑party compliance tools can scan thousands of resources against NIST, FedRAMP, and CIS benchmarks, delivering speed and broad visibility. However, these...
Planning for a Changing Tax Landscape: Insights From Avalara’s VP of Government Relations
Avalara’s Vice President of Government Relations, Scott Peterson, warns that the 2026 tax environment will be dominated by state‑level changes rather than federal adjustments. New sales‑tax regimes in Iowa, Kentucky and Alaska, along with broader service‑tax experiments in Maryland, signal...
From the Microsoft Dynamics 365 Finance and Supply Chain Management: Preparing Data for AI; Secure Email Setup; Connect Power BI;...
Microsoft’s Dynamics 365 Finance and Supply Chain Management ecosystem is evolving to meet AI‑driven demands, with recent blog posts outlining how firms can ready ERP data for artificial intelligence, configure secure SMTP email directly within the platform, and link Power BI for...
From the Microsoft Dynamics 365 CE/CRM Blogs: Set up reCAPTCHA V2; Extend D365 CE?; Business Process Flow Stages; New Rules...
Microsoft’s February 2026 update to Dynamics 365 Customer Insights – Journeys removes the legacy HIP captcha from real‑time marketing forms. The change mandates using Google reCAPTCHA v2 for all new forms immediately and requires retrofitting existing forms by June 30 2026 to maintain bot protection. In parallel,...
From the Microsoft Dynamics 365 Business Central Blogs: Keyboard Access Keys; Basic Auth SMTP Going Away; Accounts Payable; Posting Dates
Microsoft Dynamics 365 Business Central highlighted four recent blog topics: keyboard access keys that speed navigation, the upcoming retirement of Basic Authentication for SMTP in Exchange Online, streamlined accounts‑payable processes, and stricter posting‑date discipline for month‑end closes. The access‑key feature...
Microsoft Dynamics Partner Roundup: Vertical Acquisitions; Role-Based D365 F&SCM Video Training; Fashion & Apparel Tech; Production Planning Integration
Microsoft Dynamics partner Innovia Consulting acquired 365Vertical and 365 Cannabis, expanding its footprint in cannabis, agriculture and manufacturing verticals. Item by Item introduced role‑based video training directly inside Dynamics 365 Finance and Operations via Copilot, enabling on‑the‑job learning. Aptean launched a new...
From the Microsoft Dynamics GP Blogs: Check Batches; Use Copilot in GP; What's Next in Reporting; GP Limitations Slowing Finance
Microsoft Dynamics GP users are confronting three intertwined challenges: check‑batch processing is degrading, Microsoft Copilot is now accessible within GP, and reporting capabilities are evolving while legacy limitations hinder finance teams. A slowdown traced to the PM20100 remittance table can...