Multichannel Merchant

Multichannel Merchant

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Commerce operations, fulfillment, marketing, and DTC/omnichannel coverage.

Why Agentic Measurement Will Reprice The Ad Market
NewsMay 28, 2026

Why Agentic Measurement Will Reprice The Ad Market

The article argues that the advertising industry is on the cusp of a measurement revolution driven by agentic AI, which makes real‑time media decisions far faster than traditional reporting cycles. Current binary measurement—yes/no outcomes and delayed attribution—conceals incremental value and...

By Multichannel Merchant
How Much Are Bots Costing You? IAB Tech Lab Wants Content Owners To Find Out
NewsMay 27, 2026

How Much Are Bots Costing You? IAB Tech Lab Wants Content Owners To Find Out

The IAB Tech Lab has published draft guidance on bot‑management, opening a public comment period through June 26. The document urges content owners to quantify which bots crawl their sites, how often, and the associated delivery costs, leveraging CDN analytics....

By Multichannel Merchant
Can Celebrities Provide Authentic Brand Representation? The Home Depot Says Yes.
NewsMay 26, 2026

Can Celebrities Provide Authentic Brand Representation? The Home Depot Says Yes.

The Home Depot launched a summer campaign titled “Build it Like Beckham,” featuring soccer icon David Beckham shopping for backyard‑improvement supplies ahead of the 2026 FIFA World Cup. The partnership cost the retailer more than $1 million and includes a TV...

By Multichannel Merchant
The New Upfront Playbook
NewsMay 21, 2026

The New Upfront Playbook

Warner Bros. Discovery Advertising executives Ryan Gould and Bobby Voltaggio outlined a new Upfront playbook that prioritizes the convergence of premium storytelling with measurable performance. They highlighted advertisers’ demand for simpler, cross‑platform planning and buying, while AI and data are...

By Multichannel Merchant
Sam’s Club Taps Its Members For New Influencer Program
NewsMay 20, 2026

Sam’s Club Taps Its Members For New Influencer Program

Sam’s Club has launched a creator network that lets any club member become an influencer, earning a commission on sales they drive. The program, soft‑launched last year, officially rolled out at the end of Q1 2026 after strong engagement. Executive Vice...

By Multichannel Merchant
8 Ways to Use AI in Marketing, According to Anthropic’s Austin Lau
NewsMay 16, 2026

8 Ways to Use AI in Marketing, According to Anthropic’s Austin Lau

Austin Lau, Anthropic’s first U.S. growth‑marketing hire, built AI‑driven performance, SEO, and lifecycle workflows that helped lift the company’s revenue from $150 million to $7 billion in two years. In a May 13 fireside chat at the AirOps Next Conference, he outlined eight...

By Multichannel Merchant
To Sell TV, The New ‘Premium’ Is ‘Fandom’
NewsMay 15, 2026

To Sell TV, The New ‘Premium’ Is ‘Fandom’

The 2026 TV upfronts marked a clear pivot from traditional premium programming to a focus on audience quality, with broadcasters championing "fandom" as the new benchmark. Executives highlighted AI‑driven performance metrics, dynamic ad formats, and real‑time measurement as core selling...

By Multichannel Merchant
The AI Chat Ad Frontier: What LLMs Change About Brand Safety And Control
NewsMay 14, 2026

The AI Chat Ad Frontier: What LLMs Change About Brand Safety And Control

OpenAI has launched ChatGPT ads, marking the first true advertising channel inside large language models. Unlike traditional digital media, the ad environment is generated in real time, with the surrounding conversational context evolving dynamically as users interact. This shift introduces...

By Multichannel Merchant
Untitled
NewsMay 13, 2026

Untitled

The traditional TV Upfront—an annual ceremony where networks sell future ad inventory—has survived streaming, cord‑cutting and programmatic, but 2026 is a pivotal test as advertisers demand both premium placement and real‑time agility. Horizon Media’s Samantha Rose argues the Upfront must...

By Multichannel Merchant
On Neutral Ground: Why Content Licensing Needs Independent Settlement And Verifiable Payments
NewsMay 12, 2026

On Neutral Ground: Why Content Licensing Needs Independent Settlement And Verifiable Payments

The AI‑driven content licensing market is accelerating, with AI firms committing roughly $2.9 billion in fees for 2025. Existing platforms such as YouTube, Amazon Prime Video and Apple News+ rely on proprietary, siloed payment systems that are opaque and hard to...

By Multichannel Merchant
Sampling Grows Retail Sales at Awake Chocolate
NewsMay 11, 2026

Sampling Grows Retail Sales at Awake Chocolate

Awake Chocolate, a caffeinated chocolate brand founded in 2012, pivoted from food‑service sales to direct‑to‑consumer and retail after the pandemic shut down its original channels. Retail locations—now at least a dozen chains and thousands of stores—have become the fastest‑growing segment,...

By Multichannel Merchant
Is Agentic Commerce An Oasis Or Mirage?
NewsMay 11, 2026

Is Agentic Commerce An Oasis Or Mirage?

Large ecommerce platforms—including Amazon, Walmart, Shopify, Criteo and Instacart—are betting heavily on agentic commerce, where AI agents can browse, recommend and purchase items on behalf of shoppers. Recent earnings calls reveal strong early signals: Amazon’s Rufus prompts 20% of users...

By Multichannel Merchant
PR Roundup: Ted Turner’s Lasting Lessons, Gas Prices Surge, and Why LinkedIn Is B2B’s New Stage
NewsMay 7, 2026

PR Roundup: Ted Turner’s Lasting Lessons, Gas Prices Surge, and Why LinkedIn Is B2B’s New Stage

Ted Turner, the CNN founder and media pioneer, died at 87, prompting a look at his bold, conversation‑driven PR playbook. At the same time, U.S. gasoline prices surged to $4.48 a gallon—a 50% jump since the Iran war began—pressuring brands...

By Multichannel Merchant
Playing the Long Game: Vitalie Taittinger on Family, FIFA and Building a Brand for the Ages
NewsMay 7, 2026

Playing the Long Game: Vitalie Taittinger on Family, FIFA and Building a Brand for the Ages

Vitalie Taittinger explains how the family‑run Champagne house has used a decade‑long partnership with FIFA to reinforce its global brand rather than chase short‑term sales. The collaboration centers on a limited‑edition Brut Réserve that ties the flagship cuvée to the...

By Multichannel Merchant
Multichannel Merchant | Pulse