Multichannel Merchant

Multichannel Merchant

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Commerce operations, fulfillment, marketing, and DTC/omnichannel coverage.

The Measurement Maturity Playbook: What CMOs Need at Every Stage of Growth
NewsApr 14, 2026

The Measurement Maturity Playbook: What CMOs Need at Every Stage of Growth

CMOs must align their measurement approach with the company’s growth stage, from basic CAC tracking at seed level to sophisticated, real‑time forecasting post‑IPO. Early‑stage firms rely on GA4 and channel‑level CPA to prove growth potential, while mid‑stage companies shift to...

By Multichannel Merchant
Why CTV Is Becoming The First Real Test Of Agentic Advertising
NewsApr 13, 2026

Why CTV Is Becoming The First Real Test Of Agentic Advertising

Connected TV (CTV) ad inventory is expanding rapidly, but its highly customized deals clash with traditional real‑time bidding (RTB) workflows. Publishers must juggle premium placements, audience targeting, and guaranteed delivery across disparate systems, creating friction, slower cycles, and missed revenue....

By Multichannel Merchant
Amid Crisis, Banana Ball Benefits From Uncharacteristic Serenity
NewsApr 7, 2026

Amid Crisis, Banana Ball Benefits From Uncharacteristic Serenity

Banana Ball’s nonprofit, Bananas Foster, was accused in September 2025 of spending 80% of its program budget on tickets and merchandise, prompting a potential credibility crisis. The league’s leaders responded with calm, providing detailed financial data, acknowledging filing errors, and...

By Multichannel Merchant
Indie Agency Wpromote Dishes On How It’s Testing New Agentic SSP Tools
NewsApr 7, 2026

Indie Agency Wpromote Dishes On How It’s Testing New Agentic SSP Tools

Wpromote is piloting Kargo’s Project Kera, a chat‑based, agentic SSP that translates campaign briefs into automated, cross‑channel media plans. The closed‑beta tool lets buyers upload assets, set goals, and receive a budget‑split recommendation across Meta, TikTok, CTV and the open...

By Multichannel Merchant
Why X (Formerly Twitter) Remains the Ultimate Public Affairs Radar
NewsApr 6, 2026

Why X (Formerly Twitter) Remains the Ultimate Public Affairs Radar

X remains the premier upstream source for breaking policy and market news, delivering real‑time signals that can swing stock prices and regulatory landscapes. High‑profile examples include a deleted Energy Secretary tweet that moved oil prices over 10% and a Citrini...

By Multichannel Merchant
Data Privacy At The Kitchen Table
NewsApr 3, 2026

Data Privacy At The Kitchen Table

Lawmakers are increasingly prioritizing data privacy as voters bring the issue to the kitchen table, highlighted by Delaware Rep. Krista Griffith at the IAB Public Policy & Legal Summit. The topic gained further traction at two Washington, DC privacy conferences,...

By Multichannel Merchant
Mom App Peanut Aims to Legitimize Matrescence
NewsApr 3, 2026

Mom App Peanut Aims to Legitimize Matrescence

Peanut, the social networking app serving 5.5 million active moms, launched a multi‑channel campaign to push the term “matrescence” into major dictionaries. The effort combined a New York Times full‑page ad, New York City out‑of‑home placements, and social media QR‑code petitions. Within a month...

By Multichannel Merchant
How Samsung Ads And Crumbl Got Their CTV Campaign To Perform Like Social
NewsApr 3, 2026

How Samsung Ads And Crumbl Got Their CTV Campaign To Perform Like Social

Samsung Ads partnered with Crumbl for a seven‑week CTV acquisition push in Q4, delivering over 16,000 app installs and five‑figure revenue while achieving a 23% conversion rate that outperformed the brand’s social campaigns. The integration with AppsFlyer gave Crumbl transparent,...

By Multichannel Merchant
The Agentic Marketplace Is Here. Where Does That Leave DSPs and SSPs?
NewsApr 2, 2026

The Agentic Marketplace Is Here. Where Does That Leave DSPs and SSPs?

Swivel and CTV platform Olyzon have teamed up to create an agentic marketplace that lets buy‑side and sell‑side AI agents negotiate ad placements through the open‑source AdCP protocol. The partnership enables advertisers like Pierre Fabre to run U.S. CTV campaigns...

By Multichannel Merchant
DSW Aims to Acquire Young Customers Without Turning Away Large, Loyal Base
NewsApr 1, 2026

DSW Aims to Acquire Young Customers Without Turning Away Large, Loyal Base

Designer Shoe Warehouse (DSW) is overhauling its merchandise and launching a new "Let Us Surprise You" campaign to attract younger, Gen Z shoppers while preserving its high‑spending, older loyalty base. The spring campaign, which began March 1, is already exceeding internal...

By Multichannel Merchant
MLS CMO on Growing U.S. Soccer Fandom Ahead of World Cup
NewsMar 31, 2026

MLS CMO on Growing U.S. Soccer Fandom Ahead of World Cup

Major League Soccer’s chief marketing officer Radhika Duggal is using the 2026 FIFA World Cup, co‑hosted by the U.S., Canada and Mexico, to amplify the league’s 30‑club stories and fan culture worldwide. The league is rolling out a story‑first strategy...

By Multichannel Merchant
Why Scripps Is All In On Women’s Sports
NewsMar 31, 2026

Why Scripps Is All In On Women’s Sports

The E.W. Scripps Company is pivoting to make women’s sports a core part of its portfolio, broadcasting WNBA, NWSL and PWHL games on its ION network and a new FAST channel. By leveraging its mix of local stations, national cable...

By Multichannel Merchant
How Sony Electronics’ Creative Space Tour Acts as a Continuous Feedback Loop
NewsMar 27, 2026

How Sony Electronics’ Creative Space Tour Acts as a Continuous Feedback Loop

Sony Electronics answered community demand for the Alpha 7 V by launching a 10‑city Creative Space On the Road tour, running from Feb. 26 in San Diego to Apr. 30 in Boston. The pop‑up experience uses a customized Airstream trailer where creators can test...

By Multichannel Merchant
Crocs CMO on Microdramas, TikTok and Gen Z at Shoptalk
NewsMar 26, 2026

Crocs CMO on Microdramas, TikTok and Gen Z at Shoptalk

Crocs’ chief marketing officer Carly Gomez highlighted the brand’s focus on Gen Z at Shoptalk, showcasing a new micro‑drama series called “Charmed To Meet You” launched on ReelShort. The five‑episode, snackable story has garnered over 10 million views since its February 2026 debut...

By Multichannel Merchant