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Retail TouchPoints

Retail TouchPoints

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Online publishing network covering the latest retail news and insights – topics include customer experience, digital commerce, omnichannel marketing, and retail technology best practices

Recent Posts

Altar’d State Places $7M Stalking‑horse Bid for Francesca’s IP
Deals•Feb 12, 2026

Altar’d State Places $7M Stalking‑horse Bid for Francesca’s IP

Specialty retailer Altar’d State has submitted a $7 million stalking‑horse bid to acquire the intellectual property of Francesca’s, following the brand’s recent bankruptcy filing. The bid includes a $210,000 break‑up fee and up to $150,000 in cost reimbursements, with the deadline for additional bids set for March 5, 2026.

Retail TouchPoints
Bob’s Discount Furniture Goes Public with $2.22 Billion Market Cap
Deals•Feb 5, 2026

Bob’s Discount Furniture Goes Public with $2.22 Billion Market Cap

Bob’s Discount Furniture began trading on the NYSE on Feb. 5, 2026, selling 19.45 million shares at $17 each. The IPO values the retailer at roughly $2.22 billion, within the expected $17‑$19 price range. The public listing marks the company’s transition from a private...

Retail TouchPoints
Skyline Investors Acquires Buddy’s Home Furnishings
Deals•Feb 4, 2026

Skyline Investors Acquires Buddy’s Home Furnishings

Private equity firm Skyline Investors announced the acquisition of rent‑to‑own franchisor Buddy’s Home Furnishings, which operates over 220 locations across 18 states and Guam. Financial terms were not disclosed. The deal also involves Standard Communities co‑founders Jeffrey Jaeger and Scott...

Retail TouchPoints
Anta Sports Buys 29% Stake in Puma for $1.8 Billion
Deals•Jan 27, 2026

Anta Sports Buys 29% Stake in Puma for $1.8 Billion

Hong Kong-based Anta Sports announced it will purchase a 29.06% stake in Puma from Artemis for €1.5 billion ($1.8 billion), making Anta the largest single shareholder. Anta said it will seek representation on Puma’s supervisory board but has no immediate takeover plans.

Retail TouchPoints
Authentic Brands Group Takes Guess? Private in $1.4B Deal
Deals•Jan 23, 2026

Authentic Brands Group Takes Guess? Private in $1.4B Deal

Authentic Brands Group completed the acquisition of Guess? in a take‑private transaction valued at approximately $1.4 billion. Authentic will own 51% of Guess?’s intellectual property while existing shareholders retain the remaining 49%, making Guess? a privately held brand.

Retail TouchPoints
How Barnes & Noble Used Its Stores to Launch a New Chapter
News•Jan 21, 2026

How Barnes & Noble Used Its Stores to Launch a New Chapter

Barnes & Noble reversed its decline by re‑imagining stores as community‑focused bookshops rather than traditional retailers. After hitting a low of roughly 600 locations, the chain opened 60 new stores in 2025 and plans another 60 in 2026, bringing its...

By Retail TouchPoints
Bloomingdale’s Aims for the Heart with ‘Wuthering Heights’ Activation
News•Jan 21, 2026

Bloomingdale’s Aims for the Heart with ‘Wuthering Heights’ Activation

Bloomingdale’s is turning its Carousel space at the 59th Street flagship into a Wuthering Heights‑themed shop through Feb 22, 2026. The activation features a 35‑piece exclusive Aqua collection plus licensed items from Hanky Panky, Slip, Art of Tea, Maude’s and Dear...

By Retail TouchPoints
How to Turn Packaging Into a Revenue Driver (Not Just Another Cost)
News•Jan 21, 2026

How to Turn Packaging Into a Revenue Driver (Not Just Another Cost)

Packaging is often seen as a cost, but the article shows it can be a revenue driver. By treating packaging like a marketing asset and measuring revenue per visitor, brands can justify higher spend when conversion lifts outweigh material costs....

By Retail TouchPoints
Sephora Partners with Korean Retailer Olive Young to Showcase K-Beauty Brands
News•Jan 20, 2026

Sephora Partners with Korean Retailer Olive Young to Showcase K-Beauty Brands

Sephora is teaming with South Korean retailer CJ Olive Young to create dedicated K‑beauty zones in its stores, beginning in the second half of 2026. The rollout will debut in the United States, Canada and key Asian markets such as...

By Retail TouchPoints
Design Smarter, Source Faster: How AI Is Closing Fashion’s Most Expensive Data Gap
News•Jan 20, 2026

Design Smarter, Source Faster: How AI Is Closing Fashion’s Most Expensive Data Gap

Product development cycles in fashion now span 10‑18 months, with production adding another 4‑6 weeks, and data gaps between design, sourcing and factories cause costly delays. Ultra‑fast retailers like Shein have accelerated style turnover, exposing weaknesses in handoffs where specifications...

By Retail TouchPoints
Incoming Walmart CEO Reshapes C-Suite with Internal Promotions
News•Jan 16, 2026

Incoming Walmart CEO Reshapes C-Suite with Internal Promotions

Incoming Walmart President and CEO John Furner will assume his role on Feb. 1, 2026 and immediately reshaped the retailer’s C‑suite by promoting four long‑time insiders. Seth Dallaire moves to EVP and Chief Growth Officer for Walmart Inc., overseeing global platforms such as...

By Retail TouchPoints
Pet Retailers Vie for Loyalty with Virtual Vet Services, Pet-Inclusive Air Travel
News•Jan 16, 2026

Pet Retailers Vie for Loyalty with Virtual Vet Services, Pet-Inclusive Air Travel

PetSmart has introduced a virtual veterinary support service powered by Vetster in select U.S. stores, giving associates real‑time access to licensed vets for a range of pet health issues. Petco, meanwhile, has teamed with regional carrier JSX to roll out...

By Retail TouchPoints
Tractor Supply, Planning 100 New Stores in 2026, Opens 2,400th Store in South Carolina
News•Jan 16, 2026

Tractor Supply, Planning 100 New Stores in 2026, Opens 2,400th Store in South Carolina

Tractor Supply opened its 2,400th store in Aiken, South Carolina, marking a milestone in its rapid expansion. The retailer continues its aggressive growth plan, targeting 100 new stores in 2026, matching its 2025 rollout. The new location featured a $2,400...

By Retail TouchPoints
Escape the Aisle: Outgrowing the Category You Were Born Into
News•Jan 16, 2026

Escape the Aisle: Outgrowing the Category You Were Born Into

Pilgrim’s Europe used deep consumer insight to reposition Richmond from the nation’s favourite sausage brand to a broader mealtime brand. By shifting focus from product to the emotional moments of togetherness, the company identified a meat‑free opportunity that aligns with...

By Retail TouchPoints
Uniqlo to Debut Stores in Miami, Add to Texas Footprint
News•Jan 15, 2026

Uniqlo to Debut Stores in Miami, Add to Texas Footprint

Uniqlo will launch its first Miami stores this fall while entering Austin and adding a location at Houston’s Galleria, expanding its Texas presence that began in 2024. The new stores will showcase RFID‑enabled self‑checkout, on‑site alterations, RE.UNIQLO donation bins, and...

By Retail TouchPoints
Beauty and Fashion in 2025: What Really Mattered and What Will Shape 2026
News•Jan 15, 2026

Beauty and Fashion in 2025: What Really Mattered and What Will Shape 2026

After a turbulent 2025, beauty and fashion brands discovered that consumers now prioritize authenticity over polished perfection. Data from Mention Me shows micro‑influencer content generates 60% more engagement, while imperfect and upcycled aesthetics drive higher loyalty. The shift signals a...

By Retail TouchPoints
How SharkNinja Creates Products Consumers Love — Really Love
News•Jan 15, 2026

How SharkNinja Creates Products Consumers Love — Really Love

SharkNinja turns roughly 70 product ideas into 25 market launches each year, leveraging deep ethnographic research and up to 200 design revisions per item. The company outpaces the small‑appliance sector with a 20% CAGR, generating $3 billion in revenue across price...

By Retail TouchPoints
Levi’s Launches ‘Wear Longer Project’ to Teach Basic Clothing Repair Skills
News•Jan 14, 2026

Levi’s Launches ‘Wear Longer Project’ to Teach Basic Clothing Repair Skills

Levi Strauss & Co. has launched the Wear Longer Project, a free, hands‑on clothing‑repair curriculum for high‑school students in partnership with Discovery Education. The pilot begins in San Francisco’s Eureka Lab and will expand through 2026, with employee volunteers delivering...

By Retail TouchPoints
Always-On Retail: How MVNOs Are Solving the Multi-Location Connectivity Challenge
News•Jan 13, 2026

Always-On Retail: How MVNOs Are Solving the Multi-Location Connectivity Challenge

Retailers face costly network outages, with Gartner estimating $5,600 lost per minute, and 81% experiencing POS downtime annually. Traditional wired broadband can take weeks to install, delaying store openings and offering limited redundancy. Full‑service Mobile Virtual Network Operators (MVNOs) like...

By Retail TouchPoints
The 1% Advantage: How Store Layouts Quietly Decide Who Wins in Retail
News•Jan 13, 2026

The 1% Advantage: How Store Layouts Quietly Decide Who Wins in Retail

Retail store layouts can silently erode sales by confusing shoppers, a problem now quantifiable with in‑store analytics. Misplaced product adjacencies can shave up to 30% of traffic, while clear sightlines and logical groupings boost dwell time and basket size. Target’s...

By Retail TouchPoints
How Inviting Consumers to ‘Ask Ralph’ Deepens Their Connection to the Ralph Lauren Brand
News•Jan 13, 2026

How Inviting Consumers to ‘Ask Ralph’ Deepens Their Connection to the Ralph Lauren Brand

Ralph Lauren unveiled "Ask Ralph," an AI‑driven styling assistant now live on the Polo brand’s mobile app, built with Microsoft Azure AI and Copilot Studio. The agent taps real‑time inventory to deliver personalized outfit recommendations that echo the company’s timeless...

By Retail TouchPoints
Dick’s Sporting Goods Chairman Ed Stack on House of Sport, Corporate Culture and Fixing Foot Locker
News•Jan 12, 2026

Dick’s Sporting Goods Chairman Ed Stack on House of Sport, Corporate Culture and Fixing Foot Locker

Dick’s Sporting Goods Chairman Ed Stack outlined the retailer’s aggressive expansion of its experiential House of Sport stores, a cultural overhaul, and the recent Foot Locker acquisition at NRF 2026. The 150,000‑sq‑ft House of Sport concept now operates 35 locations with 15 more...

By Retail TouchPoints
REI CEO Mary Beth Laughton on How the Co-Op Is Changing, Ecommerce and AI
News•Jan 12, 2026

REI CEO Mary Beth Laughton on How the Co-Op Is Changing, Ecommerce and AI

REI CEO Mary Beth Laughton outlined the three‑year Peak 28 transformation at NRF 2026, emphasizing culture, product relevance, service, and a revamped membership program. She detailed how AI will augment, not replace, the brand’s human expertise, adding employee‑generated content to...

By Retail TouchPoints
AI in Luxury: Why LVMH Won’t Let AI Eclipse Humanity or Creativity
News•Jan 12, 2026

AI in Luxury: Why LVMH Won’t Let AI Eclipse Humanity or Creativity

LVMH is embedding AI across its 75 maisons, positioning the technology as a catalyst for human creativity rather than a replacement. The group’s “AI for All” initiative equips every employee with generative tools while each brand retains its unique DNA...

By Retail TouchPoints
The RealReal Cuts Asset Protection Expenses 60% with AI-Powered Video Solution
News•Jan 9, 2026

The RealReal Cuts Asset Protection Expenses 60% with AI-Powered Video Solution

The RealReal has implemented Motorola Solutions' AI‑enabled video security system to automate the search for individual luxury items across its facilities. By inputting a simple physical description, the platform can locate a specific product in seconds instead of days, slashing...

By Retail TouchPoints
Pacsun Looks Beyond the Standard App with New Co-Creation Platform
News•Jan 9, 2026

Pacsun Looks Beyond the Standard App with New Co-Creation Platform

Pacsun unveiled the PS Community Hub, a digital platform that blends social interaction, creator monetization, and co‑creation with traditional shopping. Launched in early January, the hub lets everyday users and influencers collaborate on fashion ideas, earn affiliate commissions, and shop...

By Retail TouchPoints
Macy’s to Close 14 Underperforming Stores Even as It Touts ‘Bold New Chapter’ Performance
News•Jan 9, 2026

Macy’s to Close 14 Underperforming Stores Even as It Touts ‘Bold New Chapter’ Performance

Macy’s announced the closure of 14 underperforming stores in 12 states as part of its "Bold New Chapter" transformation. CEO Tony Spring highlighted stronger results from the "Reimagine 125" pilot stores and growth in luxury banners Bloomingdale’s and Bluemercury. The...

By Retail TouchPoints
From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs
News•Jan 9, 2026

From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs

Loyalty programs still generate strong ROI, yet consumer satisfaction remains under 50% in the U.S. and Canada. Traditional point‑based schemes convert only about 5% of shoppers, leaving the majority disengaged. Retailers are turning to gamified experiences that blend augmented reality...

By Retail TouchPoints
GameStop Closing up to 200 Stores This Month as Board Approves $35B Performance-Based Pay Package for CEO
News•Jan 8, 2026

GameStop Closing up to 200 Stores This Month as Board Approves $35B Performance-Based Pay Package for CEO

GameStop announced it will shutter up to 200 U.S. stores this month, adding to the 590 closures completed in FY2024. The retailer also unveiled a performance‑based compensation plan for Chairman and CEO Ryan Cohen that could be worth as much...

By Retail TouchPoints
David’s Bridal Debuts Ambassador Program for Creators, Customers and Associates
News•Jan 8, 2026

David’s Bridal Debuts Ambassador Program for Creators, Customers and Associates

David’s Bridal has launched the David’s Style Squad, an ambassador program that enlists creators, frontline associates, and loyal customers to produce shoppable user‑generated content. Participants earn commissions ranging from 5% to 20% on net sales, with top performers receiving early‑access...

By Retail TouchPoints
From Compliance to Competitive Advantage: Maximizing 2D Barcode Impact Ahead of Sunrise 2027
News•Jan 8, 2026

From Compliance to Competitive Advantage: Maximizing 2D Barcode Impact Ahead of Sunrise 2027

Retailers must upgrade all POS scanners to read GS1 Digital Link 2D barcodes by early 2027, a deadline known as Sunrise 2027. The change replaces static UPCs with dynamic QR‑style codes that can carry batch data, sustainability attributes, and consumer‑facing...

By Retail TouchPoints
PepsiCo Deploys AI-Powered Digital Twins of Manufacturing Facilities to Test Expansion Plans
News•Jan 7, 2026

PepsiCo Deploys AI-Powered Digital Twins of Manufacturing Facilities to Test Expansion Plans

PepsiCo has teamed with Nvidia and Siemens to create AI‑driven, physics‑based digital twins of its U.S. manufacturing and warehouse sites using Nvidia Omniverse and Siemens Digital Twin Composer. The virtual replicas let AI agents simulate layout changes, catching up to...

By Retail TouchPoints
Holiday Ecommerce Sales Near $260 Billion with AI Driving 20% of Transactions
News•Jan 7, 2026

Holiday Ecommerce Sales Near $260 Billion with AI Driving 20% of Transactions

Consumers set a new record for holiday ecommerce, reaching $257.8 billion, a 6.8% year‑over‑year increase. Mobile devices drove 56.4% of online transactions, while aggressive discounts pushed electronics off‑price by 30.9%. Salesforce estimates U.S. online sales at $294 billion, contributing to a $1.29 trillion...

By Retail TouchPoints
Target’s New Year’s Resolution: More Wellness (30% More, in Fact)
News•Jan 7, 2026

Target’s New Year’s Resolution: More Wellness (30% More, in Fact)

Target is accelerating its wellness strategy in 2026, boosting its health‑focused product assortment by 30 percent. The retailer launched Target Wellness Week, running through Jan. 10, with deep discounts, personalized Circle 360 offers, and its first in‑store wellness events. New private‑label lines...

By Retail TouchPoints
Nespresso Opens NYC Flagship Brimming with Coffee-Flavored Experiential Retail
News•Jan 6, 2026

Nespresso Opens NYC Flagship Brimming with Coffee-Flavored Experiential Retail

Nespresso unveiled its eighth and largest flagship store in New York City, occupying 13,900 square feet in the Flatiron district. The two‑level space combines a refreshed boutique design with experiential zones, including a Hidden Cup Coffee Bar serving functional and zero‑proof drinks,...

By Retail TouchPoints
Albertsons Media Collective Launches Store-Level Measurement to Gauge Ads’ True Impact
News•Jan 6, 2026

Albertsons Media Collective Launches Store-Level Measurement to Gauge Ads’ True Impact

Albertsons Media Collective has launched a store‑level incrementality measurement system that isolates the true sales lift generated by in‑store ads. The solution pits test stores exposed to media against rigorously matched control stores, creating a statistically validated counterfactual. In a...

By Retail TouchPoints
White House Delays Increase in Furniture Tariffs for One Year
News•Jan 6, 2026

White House Delays Increase in Furniture Tariffs for One Year

President Donald Trump has postponed the scheduled increase in tariffs on upholstered furniture, kitchen cabinets and vanities from January 1, 2026 to January 2027, keeping the existing 25% tariff on timber and lumber in place. The original Section 232 order...

By Retail TouchPoints
5 Roadblocks Slowing Commerce Media…and How to Clear Them
News•Jan 6, 2026

5 Roadblocks Slowing Commerce Media…and How to Clear Them

Commerce media is projected to exceed $100 billion, but retailers face five key implementation roadblocks. First‑party data often remains siloed, limiting precise audience segmentation. Manual audience creation, fragmented channel activation, lack of self‑service tools, and slow, opaque measurement further hinder growth....

By Retail TouchPoints
2026 Retail Predictions: More AI, Yes, but That’s Not All, Folks
News•Jan 6, 2026

2026 Retail Predictions: More AI, Yes, but That’s Not All, Folks

Retail TouchPoints forecasts that AI will dominate every retail function in 2026, but the year’s biggest shifts will revolve around consumer wellbeing, curated experiences, and the rise of circular commerce. Experts from MG2, Pinterest, Walmart Data Ventures and others warn...

By Retail TouchPoints

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