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View from the Wing

View from the Wing

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Gary Leff’s long-running personal blog covering the business of travel, airline strategy, loyalty programs, and hotel trends.

Recent Posts

Comedian Jim Breuer Paid For First Class From Hawaii—American Airlines Took His Seat For A Pilot And Moved Him To...
News•Feb 20, 2026

Comedian Jim Breuer Paid For First Class From Hawaii—American Airlines Took His Seat For A Pilot And Moved Him To...

Comedian Jim Breuer paid for first‑class tickets to Honolulu, but American Airlines removed him and his wife from the cabin to seat deadheading pilots, re‑assigning them to coach row 18. The airline cited overbooking rules and offered a $500 voucher, far less than the cost of the original tickets. Breuer complained that the downgrade was communicated at the last minute with no apology, and the airline’s contract of carriage permits such seat reallocation for crew. The incident underscores tension between airline operational priorities and premium customer expectations.

By View from the Wing
He Checked Into a $149 NYC Hotel Room—Then Claimed To Own the Entire Skyscraper. Eight Years Later, He’s Guilty of...
News•Feb 20, 2026

He Checked Into a $149 NYC Hotel Room—Then Claimed To Own the Entire Skyscraper. Eight Years Later, He’s Guilty of...

In 2018 Mickey Barreto checked into the Wyndham New Yorker Hotel for a single night and invoked New York’s rent‑stabilization law to claim permanent‑tenant status. He filed a fraudulent deed that transferred the entire hotel to his self‑named nonprofit, then...

By View from the Wing
Delta Pilot Reports Attempted Cockpit Breach, Passenger Restrained—But Airline Claims It Never Happened
News•Feb 19, 2026

Delta Pilot Reports Attempted Cockpit Breach, Passenger Restrained—But Airline Claims It Never Happened

Delta Air Lines Flight 2557 from Houston to Atlanta reported a passenger attempting to breach the cockpit shortly after take‑off, prompting the captain to alert air‑traffic control. The Boeing 717 returned to Houston, where the individual was restrained and handed over...

By View from the Wing
Thousands of American Airlines Employees Blamed New Uniforms for Rashes—10 Years Later, Courts May Toss Their Case
Podcast•Feb 17, 2026•0 min

Thousands of American Airlines Employees Blamed New Uniforms for Rashes—10 Years Later, Courts May Toss Their Case

The episode examines the ongoing lawsuit by American Airlines employees who claim the airline’s 2016 uniform change caused skin rashes, a case now before the Seventh Circuit. It outlines the timeline of complaints, the inconclusive testing by Intertek and NIOSH,...

By View from the Wing
Hyatt Chairman Tom Pritzker Resigns Over Epstein Emails—Helped Arrange Trip to Find Him a New Girlfriend [Roundup]
News•Feb 17, 2026

Hyatt Chairman Tom Pritzker Resigns Over Epstein Emails—Helped Arrange Trip to Find Him a New Girlfriend [Roundup]

The episode covers the fallout from Hyatt Chairman Tom Pritzker’s resignation after a 2018 email chain revealing he helped Jeffrey Epstein’s girlfriend arrange a Southeast Asian trip to find a new girlfriend, prompting the hotel’s president to assume the chairmanship....

By View from the Wing
Lights Out: American Airlines Flight Attendants Forced to Serve Meals In The Dark On London Flight—’They Just Sent The Plane...
News•Feb 16, 2026

Lights Out: American Airlines Flight Attendants Forced to Serve Meals In The Dark On London Flight—’They Just Sent The Plane...

American Airlines dispatched Flight 137 from London to Los Angeles on February 14 despite non‑functional galley lights, forcing flight attendants to improvise with flashlights to serve meals. The airline invoked Minimum Equipment List (MEL) procedures, prioritizing on‑time departure over immediate maintenance. Crew...

By View from the Wing
TSA Scolded Woman For ‘Inappropriate’ Hoodie — She Had Nothing On Underneath
News•Feb 15, 2026

TSA Scolded Woman For ‘Inappropriate’ Hoodie — She Had Nothing On Underneath

A traveler was reprimanded by TSA for wearing a hoodie with no shirt underneath, prompting a pat‑down because the garment is considered a bulky item. The incident highlights the contrast between airline dress‑code enforcement and TSA’s limited authority over passenger...

By View from the Wing
Delta Just Gave Employees $1.3 Billion in Bonuses Plus Announced Raises—While American and United Workers Get Left Behind
News•Feb 13, 2026

Delta Just Gave Employees $1.3 Billion in Bonuses Plus Announced Raises—While American and United Workers Get Left Behind

Delta Air Lines paid $1.3 billion in profit sharing, roughly 8.9 % of an employee’s salary, and announced a wage increase for its workforce. This marks the ninth year the carrier has exceeded $1 billion in profit‑sharing payouts, outpacing the combined totals of...

By View from the Wing
Marriott Hotels Are Secretly Selling Rooms Up To $450 Cheaper On Airbnb—And Corporate Can’t Seem To Stop Them
News•Feb 12, 2026

Marriott Hotels Are Secretly Selling Rooms Up To $450 Cheaper On Airbnb—And Corporate Can’t Seem To Stop Them

Travel writer Gary Leff reports that several Marriott properties are posting room rates on Airbnb up to $450 lower than on Marriott.com. The practice, which Marriott officially discourages, persists across multiple brands such as Moxy, Aloft, and Courtyard. Hotels use...

By View from the Wing

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