Zoho CRM Blog

Zoho CRM Blog

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CRM architecture, sales automation and pipeline best practices.

Introducing Zoho Webinar's AI Recording Features
NewsMay 18, 2026

Introducing Zoho Webinar's AI Recording Features

Zoho Webinar now offers AI‑powered recording features that automatically generate a Summary, Transcript, Smart Chapters, and Highlights for every session. The tools turn raw video into searchable, navigable, and shareable knowledge assets without manual effort. Users can edit the AI‑drafted...

By Zoho CRM Blog
How to Convert Your E-Store Visitors Into Customers
NewsMay 14, 2026

How to Convert Your E-Store Visitors Into Customers

The U.S. ecommerce market now sees over 288 million shoppers, making traffic acquisition less of a hurdle than converting that traffic into sales. About 70% of visitors abandon carts, often because of unfamiliar payment options, complex checkouts, or hidden fees. Platforms...

By Zoho CRM Blog
5 Strategies to Reduce Time to Submit in Healthcare Staffing
NewsMay 11, 2026

5 Strategies to Reduce Time to Submit in Healthcare Staffing

Healthcare staffing agencies face a looming shortage of 11 million workers, making speed of candidate submission a critical revenue driver. Recruiters currently waste up to 57% of their time on administrative tasks, from credential verification to fragmented communication. The article outlines...

By Zoho CRM Blog
App Spotlight: WooCommerce for Zoho Inventory
NewsMay 4, 2026

App Spotlight: WooCommerce for Zoho Inventory

Roadmap Studios, now part of CommerceBird, launched a certified WooCommerce for Zoho Inventory integration that automatically synchronizes products, orders, customers, and pricelists. The solution uses real‑time webhooks or scheduled sync to keep data aligned, eliminating manual entry and stock mismatches....

By Zoho CRM Blog
ETL Tool Evaluation Checklist: 6 Things to Look for Before You Choose
NewsApr 22, 2026

ETL Tool Evaluation Checklist: 6 Things to Look for Before You Choose

Choosing the right ETL platform is critical for moving, preparing, and accessing data efficiently. A six‑point checklist—covering integration, usability, performance, transformation depth, security, and business fit—helps separate robust solutions from those that become costly bottlenecks. The guide highlights Zoho DataPrep...

By Zoho CRM Blog
Accept Payments Anywhere, Anytime with Tap to Pay on Zoho Books for Stripe Users
NewsApr 22, 2026

Accept Payments Anywhere, Anytime with Tap to Pay on Zoho Books for Stripe Users

Zoho Books has introduced a Tap to Pay feature for Stripe‑enabled users, letting merchants accept contactless card payments directly from their smartphones without extra hardware. The capability, first launched in Singapore, is now available on Android and iOS in Malaysia...

By Zoho CRM Blog
Zoho Analytics Now Connects to Tally Prime
NewsApr 21, 2026

Zoho Analytics Now Connects to Tally Prime

Zoho Analytics has introduced a native connector for Tally Prime, allowing finance teams to automatically sync ledgers, vouchers, inventory and other accounting modules directly into the analytics platform. The integration eliminates the repetitive export‑to‑Excel workflow, delivering real‑time dashboards that update...

By Zoho CRM Blog
Digital Signatures with Nafath: Secure and Compliant for Saudi Arabian Businesses
NewsApr 21, 2026

Digital Signatures with Nafath: Secure and Compliant for Saudi Arabian Businesses

Zoho Sign has partnered with Saudi Arabia’s trusted service provider emdha to integrate the national digital‑identity platform Nafath into its e‑signature workflow. The integration lets signers authenticate via the Nafath app and a personal PIN, delivering legally binding contracts under...

By Zoho CRM Blog
What Is a Business Intelligence Strategy? A Guide to Scalable, AI-Ready Analytics
NewsApr 20, 2026

What Is a Business Intelligence Strategy? A Guide to Scalable, AI-Ready Analytics

Business Intelligence (BI) strategy is a long‑term blueprint that defines how organizations collect, govern, analyze, and operationalize data to achieve business goals. It ensures consistent metric definitions, embeds insights into workflows, and balances governance with self‑service access. Modern BI strategies...

By Zoho CRM Blog
Enhancing Zoho MCP with Verticals and Payments Integration
NewsApr 20, 2026

Enhancing Zoho MCP with Verticals and Payments Integration

Zoho has expanded its Multi‑Channel Platform (MCP) with two new API suites—Zoho Verticals and Zoho Payments. The Verticals tools let AI agents programmatically create and manage CRM modules, fields, roles, and profiles, while the Payments suite covers the entire transaction...

By Zoho CRM Blog
3 Business Challenges Zoholics USA Will Help You Solve
NewsApr 20, 2026

3 Business Challenges Zoholics USA Will Help You Solve

Zoholics USA, a two‑day conference in Houston on May 12‑13, tackles three core business pain points: fragmented SaaS tools, manual processes, and underutilized data. Attendees experience live demos, breakout sessions, and one‑on‑one time with Zoho experts to learn how to integrate...

By Zoho CRM Blog
App Spotlight: Twilio Chat for Zoho CRM
NewsApr 20, 2026

App Spotlight: Twilio Chat for Zoho CRM

Twilio Chat Messenger by Amatec integrates Twilio messaging directly into Zoho CRM, delivering real‑time, contextual chat within contact, lead and deal records. The extension stores chat history in the CRM’s Contacts and Leads modules, provides bi‑directional messaging and in‑app notifications,...

By Zoho CRM Blog
Security Update: Retiring Weak TLS Cipher Suites
NewsApr 17, 2026

Security Update: Retiring Weak TLS Cipher Suites

Zoho Corp announced that it will retire all weak TLS cipher suites across its data centers, with the change taking effect on June 30, 2026. Going forward, only strong TLS 1.2 and TLS 1.3 suites such as ECDHE‑ECDSA and CHACHA20‑POLY1305 will be...

By Zoho CRM Blog
Why ETL Needs a Mindset Shift
NewsApr 15, 2026

Why ETL Needs a Mindset Shift

Most organizations still treat ETL as a one‑time project, assuming pipelines are set once and never need change. In reality, evolving CRM fields, new finance rules, and compliance requirements constantly break static pipelines, forcing teams back to manual fixes. The...

By Zoho CRM Blog
Zoho CRM Blog | Pulse