
Accessibility in Zoho People: Our Commitment to an Inclusive HR Experience
Zoho People announced that its HR platform now conforms to WCAG 2.2 Level AA, the global benchmark for digital accessibility. The update adds customizable visual settings, auditory screen‑readers, extensive keyboard shortcuts, and support for over 20 languages. By embedding these features, Zoho aims to remove barriers for employees with visual, auditory, cognitive, or motor impairments. The company frames accessibility as a core design principle rather than an add‑on feature.

Keep Your Business Moving with Delegated Signing in Zoho Sign
Zoho Sign now offers delegated signing, letting users assign a colleague to sign documents on their behalf while preserving traceability. Delegates use their own credentials, and assignments can span up to 30 days within a six‑month window, with only one...

How AI Is Reshaping What Customers Expect From Consultants
AI tools are empowering clients to conduct their own data analysis, accelerating discovery phases and reshaping expectations of consulting firms. Customers now arrive with AI‑generated insights and demand help that goes beyond problem identification. The differentiator for consultants is strategic...

Regulatory Compliance for Enterprise Email
Enterprise email is now a security perimeter, and regulatory compliance has shifted from a checkbox to a strategic imperative. Certifications such as SOC 1, SOC 2, ISO 27001 and ISO 27701 provide the architectural blueprints that turn email into a trust asset rather than...

Automate CRM Data Hygiene with ETL Pipelines
Clean, reliable data is the foundation of any effective CRM, yet most organizations watch their records degrade as leads flow in, updates occur, and integrations sync. Manual de‑duplication and field fixes are slow, error‑prone, and unsustainable at scale. Leveraging ETL...

Configure Org-Wide MFA with Zoho Directory + OneAuth
Zoho Directory now lets administrators enforce multi‑factor authentication across an entire organization. The platform supports a range of factors—including biometrics, security keys, authenticator apps, and password‑less OneAuth Smart Sign‑In—while allowing conditional policies by role, location, or device. According to CISA,...

Zoho MCP: Launching the Future of Work
Zoho unveiled the Model Context Protocol (MCP), a shared communication layer that lets AI agents orchestrate actions across Zoho’s suite and over 300 third‑party applications with a single natural‑language prompt. By exposing a standard API, MCP translates user intent into...

App Spotlight: HostMyText Pro for Zoho CRM
HostMyText Pro adds native SMS capabilities to Zoho CRM, letting teams send, track, and manage text conversations without leaving the platform. The extension routes messages through secure business lines, automatically logging each interaction to customer records. Real‑time alerts, bulk messaging,...

Introducing PageSense 3.0 - Agency Edition
Zoho unveiled PageSense 3.0 – Agency Edition, a new experimentation platform tailored for digital agencies, CRO consultants, and growth partners. The solution adds a centralized dashboard, isolated data environments, flexible visitor‑quota management, and real‑time usage alerts to simplify multi‑client testing. Core...

App Spotlight: Plug&Play Currency Sync for Zoho CRM
Plug&Play Currency Sync for Zoho CRM now automates daily exchange‑rate updates, ensuring new deals, quotes and invoices use current rates while preserving historical values. The tool pulls rates overnight and allows up to two manual syncs per day, eliminating the...

App Spotlight: Clearout Email Verifier for Zoho CRM
Zoho Marketplace highlights Clearout Email Verifier, a native extension that validates and cleans email addresses directly within Zoho CRM. The tool performs over 20 validation checks—including syntax, catch‑all, and spam‑trap detection—with 99% accuracy, allowing users to sync verified results back...