Mauricio Monroy - Equisoft - ITC LATAM 2023

Why It Matters

Equisoft’s customer‑centric platform and regional focus empower Latin American insurers to modernize quickly, unlocking growth and competitive edge in a rapidly digitizing market.

Key Takeaways

• Equisoft provides end‑to‑end insurance software platform suite for insurers
• Digital transformation must prioritize customer orientation across insurance journey
• Equisoft’s offerings include CRM, quoting, policy admin, portals
• Data migration expertise ensures smooth legacy system transitions
• ITC LATAM Miami marks first Latin America industry milestone

Summary

Mauricio Monroy, senior executive at Equisoft, spoke at ITC LATAM 2023 in Miami, highlighting the Canadian firm’s end‑to‑end software solutions tailored for the insurance sector.

Equisoft’s portfolio spans CRM, illustration and quoting engines, electronic applications, policy‑admin systems, customer portals and a dedicated data‑migration team, enabling insurers to modernize legacy operations.

Monroy emphasized that digital transformation in insurance must be driven by customer orientation, stating, “the purpose is to be customer‑focused, improving experience across every phase of the journey.” He also praised the ITC LATAM event as a historic milestone for the region.

The message signals growing demand for integrated, customer‑centric technology in Latin America, positioning Equisoft as a strategic partner for insurers seeking to accelerate digital adoption and gain competitive advantage.

Original Description

At ITC LATAM 2023 in Miami, FF News spoke to Mauricio Monroy VP at Equisoft about how they're supporting digital transformation in the insurance industry.

Equisoft provide software and portals that better allow insurance companies to see policies and processes and help with data migration. Mauricio was keen to stress the importance of customer orientation in all they do, and said "digital transformation is about customer orientation. It has to have a purpose and the purpose is to be customer focused."

On the event itself he had this to say. "Having ITC in Miami for LATAM is great. It's a big milestone. We are super excited to see this. To have one that is 100% focused on LATAM is great news."