Enterpret Launches the First Agentic Customer Feedback Platform to Unify, Understand, and Act on Scattered Customer Signals

Why It Matters

By unifying fragmented customer signals and enabling autonomous response, the platform helps firms cut churn and accelerate growth, giving them a decisive edge in highly competitive digital markets.

Summary

Enterpret unveiled an agentic customer‑feedback platform that automatically pulls data from more than 50 channels, builds a Customer Knowledge Graph and Adaptive Taxonomy, and deploys AI agents to answer natural‑language queries and trigger real‑time actions. The solution replaces manual tagging, ties every comment to accounts and revenue, and delivers insights directly into tools like Slack, Jira and ChatGPT. Early adopters—including Perplexity, Notion, Canva and Fanatics—are using it to detect issues, quantify impact and improve retention, which can lift profits dramatically. The platform’s autonomous architecture aims to turn scattered feedback into a single, living source of truth that drives immediate product and service improvements.