Infosys Unveils AI-First GCC Model to Transform Global Capability Centers Into Innovation Hubs

Why It Matters

The model turns traditionally cost‑focused offshore centers into strategic, AI‑powered growth engines, giving enterprises a scalable way to capture competitive advantage in the rapidly digitizing market.

Summary

Infosys announced an AI‑First Global Capability Center (GCC) model that bundles its Agentic Foundry, EdgeVerve AI Next platform and Topaz AI services to help enterprises set up and transform GCCs into AI‑driven innovation hubs. The end‑to‑end offering covers strategy, site selection, talent pipelines, operating‑model options and production‑grade AI agents, building on more than 100 prior GCC engagements with clients such as Lufthansa Systems, zooplus and Danske Bank. By embedding AI across the GCC lifecycle, Infosys aims to boost cost efficiency, accelerate time‑to‑market and create new revenue opportunities for its customers.