The Builders Are Stuck in Admin Work, & It Is Killing Construction Productivity with Jennifer Hohman

The ConTech Crew Clips/Podcasts
The ConTech Crew Clips/PodcastsApr 14, 2026

Why It Matters

Construction firms that fail to align digital tools with real‑world operations risk widening the productivity gap, while those that adopt a process‑first, people‑centric approach can unlock measurable cost and schedule improvements.

Key Takeaways

  • Align digital tools with on‑site workflows to avoid admin overload
  • Establish robust processes before deploying new construction software
  • AI aids planning and training but needs human oversight
  • Prioritize tech that solves specific project pain points
  • Invest in workforce upskilling for sustainable productivity gains

Pulse Analysis

Construction productivity has stalled as firms wrestle with mounting administrative overhead. When project managers spend more time on data entry than on coordinating crews, schedules slip and budgets inflate. Hohman argues that the first step toward reversing this trend is to audit existing processes and eliminate redundant paperwork before layering new software on top. By ensuring that any digital solution directly supports field execution—whether it’s a mobile daily log or a cloud‑based change order system—companies can reclaim valuable labor hours and reduce error rates.

Building Information Modeling (BIM) and artificial intelligence (AI) are often touted as silver bullets, but their impact hinges on thoughtful integration. BIM enables a shared, 3‑D view of designs, facilitating clash detection and smoother handoffs between architects and subcontractors. AI, meanwhile, can crunch historical data to forecast material needs, optimize crew assignments, and generate safety insights. Yet Hohman cautions that these tools are only as good as the data fed into them and require human oversight to interpret results and make nuanced decisions. Over‑reliance on algorithms without clear operational context can create new bottlenecks rather than resolve existing ones.

The long‑term solution lies in marrying technology with a skilled workforce. Hohman emphasizes continuous training, mentorship, and upskilling as essential to ensure crews can leverage new tools effectively. Companies that invest in digital literacy and foster a culture of process improvement are better positioned to adopt innovations without disruption. As the construction sector embraces more sophisticated tech, the firms that prioritize people‑first strategies will capture the productivity gains that many predict for the next decade.

Original Description

In this episode, host Jeff Sample sits down with Jennifer Hohman, Chief Information and Technology Officer at Baker Construction, for a practical conversation on how technology is shaping modern construction. Jennifer shares her path into the industry and brings a grounded perspective on aligning innovation with real-world project delivery.
The discussion focuses on how construction teams can adopt technology without losing sight of core operations. Jennifer highlights the importance of connecting digital tools with field execution, ensuring that solutions actually support crews on-site rather than adding complexity. From BIM to AI, the conversation explores what drives efficiency, where challenges still exist, and how to approach technology adoption with a clear strategy.
With a strong focus on workforce development, collaboration, and process improvement, this episode offers valuable insights for construction professionals working to deliver projects more efficiently while adapting to ongoing industry changes.
Key Takeaways:
Technology must align with field operations and project workflows
Strong processes are essential before implementing digital solutions
AI can support planning, training, and analysis, but requires human oversight
Avoid tech overload by focusing on tools that solve real project challenges
Investing in workforce development is critical for long-term project success
Timestamps:
[00:00] – Episode Teaser
[01:00] – Introduction and Jennifer’s background
[02:49] – Journey into construction technology
[11:52] – BIM and the shift to digital workflows
[12:41] – Connecting technology with field execution
[28:42] – AI in construction: practical applications
[40:22] – Final thoughts: process over technology
Follow Jennifer Hohman:
Website (Company): https://bakerconstruction.com/
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