Amazon Updates FBM Refund Rules Effective January 26, 2026

Summary

The episode explains Amazon's new FBM refund policy effective January 26, 2026, which extends the refund issuance window from 2 business days to 4 calendar days to give sellers more time for inspection. It highlights that missed deadlines trigger automatic refunds and limit SAFE‑T claim eligibility, except for cases like lost returns, and clarifies that the change only affects FBM orders without prepaid labels or RFS triggers. Amazon advises sellers to use the Guided Refund Workflow to document inspections, apply restocking fees, and protect reimbursement rights. Overall, the update offers more flexibility but maintains strict consequences for delayed refunds, especially for high‑value or cross‑border returns.