Does Walmart Price Match? What to Know About Online and In-Store Price Matching Policies
Here's what you need to know about Walmart's price-matching policy.
Common Challenges of Online Fraud
Harold van Graan of Solid8 Technologies outlines how online fraud has evolved beyond simple transaction theft to include checkout abuse, inventory hoarding, loyalty fraud, and promo abuse. Bots can empty high‑value stock in seconds, while account‑takeover schemes siphon points and...
Did You Buy Tickets on StubHub Between May 12-14 Last Year?
The Federal Trade Commission sued StubHub for not showing mandatory fees in the total price of tickets sold between May 12‑14, 2025. As part of the settlement, StubHub will refund $10 million to eligible U.S. customers, automatically processing payments within 90 days after an...
Dollar General Prioritizes In-Store Audio over Digital Screens
Dollar General is expanding its in‑store audio network to 12,000 locations by July, swapping 6,000 stores to a new partnership with audio‑tech provider QSIC. The move prioritizes audio over digital screens, citing limited store space and faster campaign rollout. QSIC’s...
How ThredUp Is Using AI to Improve Its Marketing Operations and Move Further up the Funnel
ThredUp, the online resale platform, is embedding artificial intelligence across its operations, from automated product tagging to personalized recommendation engines. In its marketing division, AI is now being used to sharpen demand forecasting, allowing the team to allocate spend more...
Why Subscription Growth Breaks After Acquisition … and How Retailers Can Fix It
Retail subscription brands often see strong acquisition but hit a wall once the first purchase is made. The article explains that treating acquisition, onboarding, and retention as separate silos creates fragmented messaging that erodes repeat behavior. This disjointed experience leads...
Retail’s War on Self-Checkout Misses Where Theft Actually Happens
Retail chains are rapidly scaling back self‑checkout lanes amid shrink concerns, but data shows roughly 80 percent of shoplifting happens before the register. The article argues that checkout‑focused security adds friction without cutting loss, and recommends store‑wide computer‑vision analytics to catch...
From the Archive: Boo.com
Boo.com launched in 1999 with a suite of cutting‑edge features—virtual‑reality advisors, multi‑currency checkout, seven‑language sites, and rotating 3D models—backed by $120 million in funding and a $500 million valuation. The site went live on 4 November 1999 but crashed under the strain of...
Kroger Dives Into What’s Driving Online Shopping Ahead of Deal Days
Kroger is launching its Online Deal Days promotion from April 22 to May 5, offering $30 off first pickup or delivery orders over $75 and unlimited free delivery on orders above $50. The event adds digital coupons with 25% discounts on...
As Agentic AI Usage Skyrockets, Retailers Face New Challenges and Risks
Retailers are witnessing a surge in agentic AI‑driven traffic, projected to rise 4,700% by 2025, prompting the rollout of autonomous shopping agents that can locate, purchase, and deliver items on behalf of users. This shift separates the human intent point...
Lululemon Pushes Into Mexico With Stores, E-Commerce
Lululemon is rolling out a dedicated Mexican e‑commerce site, lululemon.mx, while simultaneously planning a rapid store rollout. The company aims to open eight new locations this fiscal year, bringing its Mexican footprint to more than 30 stores by year‑end. The...
Australia Post Offers eBay Sellers In-Store Printing of Shipping Labels
Australia Post and eBay have launched a "Print in Store" service that lets Australian eBay sellers generate a QR code to print shipping labels at participating post offices at no extra cost. The feature removes the need for a home...
How Amazon’s Artist Merch Operation Is Changing the Game for Fans
Amazon has turned concert merchandise into a frictionless, home‑delivery experience by pairing QR‑code ordering with its Just Walk Out technology. The service debuted with Doja Cat in 2023 and now powers pop‑up stores for Mariah Carey, LE SSERAFIM and Drake, letting fans grab...
Marketplaces Account for 61% of European Ecommerce
Marketplaces now account for 61% of European ecommerce gross merchandise value (GMV) in 2025, up from 56.2% in 2023. Globally, they captured 83.4% of ecommerce GMV last year, dwarfing the 16.6% share of first‑party stores. Amazon remains the dominant platform,...
How Prime And A Smarter Alexa Are Giving Amazon An AI Shopping Edge
Amazon launched Alexa+, an AI‑powered upgrade to its voice assistant, to all users in March 2025. The new assistant can handle complex conversations, place orders, manage smart‑home devices, and suggest recipes, all while leveraging Amazon’s 30‑year e‑commerce expertise. Early data show...