Ocasta Appoints Retail Tech Veteran Mike Hardy as Chief Growth Officer to Boost Frontline Execution
Ocasta announced the appointment of Mike Hardy, former Managing Director for Europe at StoreForce, as its new Chief Growth Officer. The hire is intended to accelerate the company’s push into better frontline communications, task execution and operational control for multi‑site retailers. Hardy’s deep retail‑tech experience is expected to help Ocasta scale its platform across high‑profile customers such as Virgin Media O2 and Victoria's Secret.
SuperStuff.ai Appoints Sonia Khurana as COO and Partner to Accelerate Growth
SuperStuff.ai announced that Sonia Khurana, former COO of Digitas India, will join as Chief Operating Officer and partner. The move is intended to strengthen the company’s growth engine, deepen agency relationships and expand its AI‑driven marketing platform across India and...
Ballard Power Systems Names Ralph Robinett COO, Stock Slides 3.9%
Ballard Power Systems announced Ralph Robinett as its new senior vice president and chief operating officer, replacing Lee Sweetland effective April 13, 2026. Robinett brings more than 25 years of global manufacturing and supply‑chain experience, most recently at GAF Energy....
Taco Bell Turns Top General Managers Into Growth Engine with Golden Bell Program
Taco Bell’s annual Golden Bell awards recognize 150 top general managers and pair recognition with a week‑long retreat in Maui. The company says award‑winning managers delivered 19% sales growth in 2025, helping the chain post 7% same‑store sales growth in...
Tesla’s Ex-President Boosted Sales With a Trick Learned From Domino’s Pizza
Tesla’s former president Jon McNeill borrowed Domino’s 10‑click ordering model to slash Tesla’s online purchase steps from 64 to about five. By trimming the catalog to two‑to‑three pre‑configured models, he aimed to eliminate decision fatigue and meet Elon Musk’s 2,000 % digital‑sales...
BharatPe Co-Founder Shashvat Nakrani Steps Down From Operating Role
Fintech unicorn BharatPe announced that co‑founder Shashvat Nakrani is stepping down from his COO role, marking the exit of all original founders from day‑to‑day operations. Nakrani said he will stay involved at a strategic level while exploring new entrepreneurial ventures....
J&T Express Posts 26% Q1 Parcel Volume Rise, Southeast Asia Near 80% Surge
J&T Express announced a 26.2% year‑on‑year increase in first‑quarter parcel volume to 8.326 billion, driven by a 79.9% surge in Southeast Asia. The company added 6,200 line‑haul vehicles and expanded sorting capacity, signaling aggressive scaling across its core markets.
Former Alberta Innovates Exec Joins Toast as COO
Nicole Shokoples, former chief of staff and vice‑president at Alberta Innovates, has been named chief operating officer of Toast, a Calgary‑based recruitment platform that connects women with STEM roles. Toast, founded in 2022, recently launched the not‑for‑profit Toast Institute to...
Etihad Airways Adds Five China Cities and 28 Weekly Flights, Boosting UAE‑China Corridor
Etihad Airways announced on April 13 it will launch services to Shanghai, Guangzhou, Chengdu, Hangzhou and Shenzhen, adding 28 weekly flights and taking its mainland China schedule to 35 weekly flights across six cities. The expansion, powered by Boeing 787‑9...
ElevenLabs to Hire 120 New Sales Reps, Doubling Team Amid $500M Funding
ElevenLabs, the AI voice‑cloning startup valued at $11 billion, announced it will add 120 sales employees this year, effectively doubling its sales force. Vice‑president of sales Carles Reina says candidates must be ready for “a huge amount of hours” and aggressive...
Customer Science Hires James Johnstone as First COO
Customer Science, a Sydney‑based CX and digital transformation integrator, has appointed James Johnstone as its first chief operating officer. Johnstone, who brings more than 20 years of consulting experience at Cisco, Datacom, HPE, Fujitsu and Microsoft, will oversee operations and...
Founders Must Codify Early Sales Before Handing Off
Most founders who close the first deals never write any of it down. Amanda Zhu did. As co-founder and COO of https://t.co/89V4UujZHN, she personally closed $7M in enterprise deals. Then she built a playbook from everything she learned before handing sales...
Time‑Boxed 5‑Phase Discovery Calls Close More Deals
Founders: Your discovery call structure in 5 phases: Minutes 0-3: Rapport (not weather talk) Minutes 3-5: Agenda setting Minutes 5-15: Discovery questions Minutes 15-25: Relevant demo only Minutes 25-30: Concrete next step Reserve final 5 min for close. Clock management wins deals.
Tivan Names Robert Gerrard COO to Accelerate Critical Minerals Projects
Tivan Limited announced the appointment of Robert Gerrard as Chief Operating Officer, effective 20 April 2026. Gerrard brings more than 18 years of experience in large‑scale mining and LNG projects, most recently at KBR, to oversee engineering, construction and commissioning of the company’s...
Self Labs Acquires Loam to Build Privacy‑First Identity Infrastructure for the Agentic Internet
Self Labs announced the acquisition of Loam, merging its privacy‑first proof‑of‑humanity platform with Loam's agentic workflow expertise. The deal brings Loam founder Birju Shah on board as COO and positions Self to offer full‑stack identity infrastructure for AI‑driven applications.
