Know What's Happening in COO Pulse
Know What's Happening in COO Pulse
Macy's rolled out its Gemini‑AI‑powered chatbot, Ask Macy's, and shoppers who used the tool spent roughly 4.75 times more than non‑users, a lift of about 400%. The surge in basket size is feeding the retailer’s dividend‑focused cash‑flow strategy and its broader store‑revamp program.
Amazon's drone program started in a garage. Without permission. An engineer pitched Jeff Wilke. He didn't ask Bezos. Didn't ask the CFO. Just funded it. Months later Bezos brought up drones and learned a team was already flying. Full...
Is your sales team hitting 3x more ICP meetings a week? by @Timothy_Hughes https://t.co/wnQyykiAAs @DLAIgnite #SocialSelling #DigitalSelling #Sales #SalesTips #SalesLeader #Salesforce #Leadership #Marketing #MarketingStrategy #MarketingSuccess #SalesEnablement https://t.co/8KIclOUA82
21 Air, the mid‑size cargo carrier that serves DHL Express and Amazon, is preparing to add Boeing 777 freighters to its fleet to tap the long‑haul international market. Owner Jim Crane has installed former Crane Worldwide Logistics chief Keith Winters...
Alpha Cognition reported $2.8 million in Q4 2025 revenue, with ZUNVEYL sales up 62% quarter‑over‑quarter. COO Lauren D’Angelo highlighted a rapid go‑to‑market expansion across long‑term‑care facilities, while the company balances rising operating costs against a $66 million cash cushion.
Papa John's unveiled a new oven‑toasted sandwich lineup priced at $7.99, with a $6.99 two‑for‑one “Papa Pairings” deal, aiming to recapture lapsed customers. The move comes as the pizza chain battles a 2% drop in North‑American comparable sales, flat $2.1 billion...
OpenAI’s chief operating officer Brad Lightcap told the Uncapped podcast that investors can be bullish on legacy software companies as they accelerate AI integration. At the same time, ExpressVPN rolled out ExpressAI, a privacy‑first chatbot that demonstrates how COOs are...
Shake Shack announced Project Catalyst, a four‑pillar AI and data strategy designed to accelerate order fulfillment, improve labor allocation and support a rollout to 1,500 company‑run restaurants. The plan couples an internal chatbot, a new cloud‑based POS platform and a...
Toyota’s venture arm Woven Capital announced Michiko Kato as its new chief investment officer and CEO of Toyota Invention Partners, while Mia Panzer becomes chief operating officer. The moves aim to deepen the firm’s focus on mobility startups and signal...
Nodal Clear, founded in 2014 and based in Tysons Corner, Virginia, operates as a CFTC‑regulated derivatives clearing organization for Nodal Exchange and the newer FairX platform. The CFTC expanded its registration in November 2020, permitting the firm to clear contracts...
7 things that made Gong's sales org elite: 1. Sell outcomes, not features 2. Outbound in their DNA 3. Control the sales process 4. Articulate pain better than buyers can 5. Don't compete head-to-head 6. Activate executives on big deals 7. Multi-thread relentlessly Most companies do 1 or...
Trustmark announced that longtime finance chief Thomas Owens will become chief operating officer on May 1, while industry veteran Joseph Bond will take over as chief financial officer. Owens, a 13‑year Trustmark veteran, previously served as CFO since 2021, overseeing capital...
Matt Clifford, co‑founder of UK accelerator Entrepreneurs First (EF), is stepping back from day‑to‑day duties after 15 years, transitioning to a part‑time advisory role focused on AI and UK tech sovereignty. EF, which he helped launch in 2011, recently raised...
Local Express, the AI‑native SaaS platform for grocery retailers, announced Edward Kim as its new Vice President of Sales. Kim will oversee the global sales organization, refine the sales motion, and drive adoption of the company’s end‑to‑end e‑grocery and Grocery‑ERP...
McDonald’s created a U.S. chief operating officer role, appointing Skye Anderson to unify national operations, restaurant development, supply‑chain and technology. The move coincides with a 6.8% rise in comparable U.S. sales and three consecutive quarters of same‑store growth driven by...
In this episode, COO Josh Breyer of Connecticut Wealth Management and Managing Director Aldo Tarantini of Family Management Corp discuss how operational strategy, technology, and a client‑first culture drive growth in independent wealth‑management firms. They share the firms’ histories—Family Management’s...
Ward Lumber announced that CEO Bryan Mellick will shift to an advisory role while sales director Josh Travis assumes an interim operations leadership position. The move coincides with the company’s fifth anniversary as a worker‑owned cooperative, a structure governed by...
Ford Motor Co. announced it will forgo the traditional one‑week summer shutdown at four U.S. plants, aiming to add more than 50,000 F‑Series trucks in 2026. The move follows aluminum supply disruptions and a 34% dip in February dealer inventory.
Julie Rubinstein, COO and President of Adaptive Biotechnologies, exercised stock options and sold 81,342 shares for roughly $1.21 million, cutting her direct holdings by 11.2%. The transaction, executed under a pre‑filed 10b5‑1 plan, comes as the firm prepares to report positive...
Tech in Asia’s founder and CEO Willis Wee and COO Maria Li announced they will leave the company, ending 16 and seven years of leadership respectively. Their departures coincide with the platform’s integration into Singapore Press Holdings (SPH) Media and a restructuring...
London International Disputes Week (LIDW) has refreshed its board, appointing Quadrant Chambers COO Sarah Longden and Stewarts partner Sherina Petit as new members. They replace Ben Giaretta and Emily Morris, who helped steer LIDW’s post‑pandemic revival. Longden brings 30 years...
Verizon Communications, led by CEO Dan Schulman, has reduced combined operating and capital expenses by $9 billion, closed its $20 billion purchase of Frontier Communications and announced a $25 billion share‑buyback. The moves underpin a free‑cash‑flow surge and the company’s 20th straight dividend...
Multiply Media Group announced the appointment of Elie Hajjar as its new Chief Operating Officer. Hajjar brings more than 20 years of out‑of‑home advertising experience, most recently as Managing Director of JCDecaux Middle East. In his new role he will...
Patrick Industries’ chief operating officer Hugo E. Gonzalez sold 13,514 common shares for roughly $1.53 million on March 12, 2026. The sale represented 28.5% of his pre‑trade holdings, leaving him with about $3.8 million in stock as the company’s share price surged on...
Surfshark announced that COO Dovydas Godelis will replace founder Vytautas Kaziukonis as chief executive. Godelis, 36, says the company will evolve from a niche VPN provider into a full‑stack cybersecurity solution for everyday users worldwide.
Heads up, CROs & GTM Leaders: “Trust-Led Growth” is the battle cry for 2026. But most of you are still trying to manual your way through it by @Timothy_Hughes https://t.co/rl93jz7QM6 @DLAIgnite #SocialSelling #DigitalSelling #Sales #SalesTips #SalesLeader #Salesforce #Marketing #Leadership #SalesEnablement
OpenAI expanded its enterprise sales force from ten to roughly 500 reps in under two years, while Anthropic is targeting $20‑26 billion in revenue by 2026. Both firms are building go‑to‑market teams in a heavily inbound market where demand is so...
Patrick Industries' chief operating officer Hugo E. Gonzalez off‑loaded 13,514 common shares for roughly $1.53 million on March 12, 2026. The sale represented 28.5% of his pre‑trade holdings, leaving him with about $3.8 million in stock after the transaction. Analysts note the move...
Surfshark announced that COO Dovydas Godelis will replace founder Vytautas Kaziukonis as CEO. The 36‑year‑old executive plans to reposition the firm as a comprehensive cybersecurity platform, while keeping its flagship VPN unchanged in the short term.
We're past the growth-at-all-costs era. The new modern revenue leader's flex? Maximize revenue per seller. Not bloated headcount. Not massive but inefficient orgs. The highest-leverage lever to grow revenue per seller? Skill capacity. Your tech stack is full. Your skill stack is empty. Fix that.
HESTA announced COO Stephen Reilly will leave in June, the fund's third C‑suite exit in a year. The move comes as the $100 billion superannuation fund celebrates strong 2025 returns while its new admin partner, Grow Inc., teeters on insolvency, raising...
Raley’s Companies announced that long‑time CEO Keith Knopf will leave after 11 years, with owner Mike Teel resuming the chief executive role on April 3. The transition also elevates CFO Tiffanie Burkhalter and growth chief Jen Warner to presidents, reshaping the...
Michael Ringel spent 25+ years as a senior partner at Boston Consulting Group, helping build some of the world’s most successful countries and organizations. Now he’s COO @lifebiosciences How cool is that? https://t.co/idQMHyhSde
Douglas Elliman Inc. unveiled Elliman Yachts, a new yacht acquisition and charter service, in partnership with Royal Yacht International during the Palm Beach International Boat Show. The launch targets a global luxury yacht market valued at over $11 bn and signals...
The City of Charlotte has appointed Jeffrey Perry as chief operating officer of Charlotte Douglas International Airport (CLT). Perry previously served as COO of the Metropolitan Knoxville Airport Authority and held several senior roles, including airport operations director for Charlotte....
The Milwaukee Brewers disclosed a $20 million reduction in television revenue after abandoning its regional sports network partnership for an in‑house broadcast operation. The change, announced by owner Mark Attanasio, forces the club’s revenue team to re‑engineer its sales and distribution...
A wave of senior appointments is reshaping hospice leadership across the United States. Montgomery Hospice named longtime hospice operator Sara McKay as COO, while VITAS Healthcare installed Juan Gomez as VP of Finance after a stint in revenue‑cycle management. Three Oaks Hospice...
Purchasing Management International (PMI) has promoted Laura Herzog to Chief Operating Officer and Executive Vice President. In her expanded role, Herzog will steer operational strategy, drive execution across the firm, and reinforce PMI’s commitment to exceptional client service and accountability. CEO...
At the Kalshi conference this morning. COO Luana Lopes Lara just noted that 10-15 percent of the company’s team is devoted to market intregrity, preventing insider trading etc https://t.co/kvA31jTP0B
Ford Motor Co. is adding a third shift at its Dearborn Truck Plant to produce an extra 50,000 F-150 pickups in 2026 after a fire at aluminum supplier Novelis crippled output. The shortage has forced the automaker to prioritize high‑margin...
Meta announced a 700‑person workforce reduction and a new stock‑option package worth up to $921 million for six senior executives. The moves are part of a broader restructuring aimed at accelerating the company’s AI‑first product strategy.
Row K Entertainment announced that co‑founder Megan Colligan and chief operating officer Ben Carlson are departing the company. Their exits come as the newly launched independent film distributor grapples with a cash crunch and a reported clash with its founder,...
Adora, an AI‑native performance‑marketing platform, announced the appointment of Andrew Double as Vice President of Revenue. Double brings over 20 years of commercial leadership, most recently serving as Vice President of Commercial for North America at Quantcast, the programmatic advertising...
Palvella Therapeutics' chief operating officer, Kathleen Goin, exercised and immediately sold 4,302 stock options on March 18, 2026, generating roughly $508,000 in cash. The transaction, executed under a Rule 10b5‑1 plan, comes as the company celebrates Phase 3 trial success and a...
Gleeds announced that chief operating officer David Johnson will assume the chief executive role on 6 April, succeeding long‑time leader Graham Harle, who will become a non‑executive director. Brian McArdle will step into the COO position while Andy Ellis moves to UK managing...
Stop Assigning Leads and Start Orchestrating Wins by @Timothy_Hughes https://t.co/EPkP2rwW2G @DLAIgnite #SocialSelling #DigitalSelling #Sales #SalesTips #SalesLeader #Salesforce #SalesEnablement #RevOps #Marketing #Leadership #MarketingStrategy #MarketingSuccess https://t.co/3FdBdmcHOp
Epsilon Energy's chief operating officer, Henry Nelson Clanton, used the Q4 2025 earnings call to outline a aggressive operational scaling plan that delivered a 54% year‑over‑year production increase and a 75% rise in adjusted EBITDA. The roadmap centers on the...
Impetus Technologies announced the appointment of Vikash Gaur as chief operating officer, aiming to strengthen delivery and operational excellence as the firm scales its agentic AI services. Gaur brings over 28 years of global leadership in delivery, operations and business...
Horizon Media has appointed veteran Bhavana Smith as chief operating officer to eliminate billable‑hour billing and pivot toward performance‑based contracts as artificial intelligence reshapes agency economics. The move is part of an early‑stage overhaul that ties compensation directly to client...
Amplify Technology announced Jason Rowley as President and Kimberly Hill as Chief Revenue Officer, bolstering its leadership as the AI‑native RIA platform scales. Rowley, formerly chief of staff and general counsel, will manage day‑to‑day operations, while Hill shifts from CFO...
