The Activation Fix Most Founders Ignore

Davie Fogarty
Davie FogartyMar 15, 2026

Why It Matters

Activation is the linchpin that lets a product prove its value and convert paid-acquisition into revenue; hands-on outreach can materially boost activation rates, improve ROI on leads, and accelerate growth. Implementing scalable, personalized onboarding is a low-cost way to unlock trapped value in trial sign-ups.

Summary

A founder building Infinia, a WhatsApp and AI tool for e-commerce cart recovery, is seeing high sign-up rates but low activation, preventing prospects from experiencing the product’s reported 30% recovery performance. The recommended fix is simple and manual: proactively call or text new sign-ups, run group onboarding sessions, and personalize early interactions to bridge the drop-off. The speaker argues founders should mix old-fashioned human outreach with digital automation, even offering small incentives or guarantees to move prospects through the funnel. Consistent founder-led or personalized touchpoints can differentiate SaaS offerings and turn trials into paying customers.

Original Description

WATCH NEXT:
WHO AM I?
Hey, if we haven’t met before, I’m the owner and founder of 'The Oodie', one of Australia's fastest growing ecommerce brands.
Disclaimer: This video is for informational purposes only and not professional advice. Results may vary. Do your own research before making decisions. The creator is not liable for any actions taken based on this content.

Comments

Want to join the conversation?

Loading comments...