CIO Dive
News and analysis for IT executives covering cloud, big data, security, software, and more
Why Governing AI Starts with Device Refresh
Enterprises are rapidly adopting AI‑ready PCs—devices equipped with neural processing units—that are expected to represent 55% of new PC sales by 2026. These AI PCs enable on‑device inference, reducing reliance on cloud resources and improving data control, but they also expand the governance perimeter. The EU AI Act, fully enforceable in August 2026, requires continuous monitoring of AI workloads and the devices that host them, effectively making hardware‑level security a compliance prerequisite. Consequently, organizations must shift from calendar‑based device refreshes to proactive, data‑driven refresh programs that ensure hardware trust and real‑time visibility.
Tech Job Postings Hit 3-Year High
In April 2026 U.S. tech job postings hit a three‑year high, with more than 271,000 new listings and over 575,000 active postings, driving tech unemployment down to 3.5% from 3.9% while overall unemployment stayed at 4.3%. Simultaneously, firms such as...
CIOs Are Now Orchestrators of AI Business Value
CIOs have shifted from back‑office technology managers to orchestrators of AI‑driven business value. A Deloitte survey shows 80% of CIOs see expanded roles, with more than a third now managing profit‑and‑loss statements. Executives at Marriott and Jabil illustrate how firms...
Why AI Regulation Is Now an Operating Model
Enterprises now face enforceable AI regulations rather than voluntary guidelines, with the EU AI Act fully in force and U.S. states implementing targeted rules such as the Take It Down Act. CIOs must shift from policy‑only approaches to operational controls...
Finance Chiefs Expect Smaller Finance Teams, Fewer Junior Roles Amid AI Push
A recent Oliver Wyman survey of nearly 500 global CFOs shows finance headcount will stay flat or shrink over the next three years as AI adoption rises. While 30% of CFOs plan to cut staff, 61% expect less than a 10%...
High-Value Use Cases Lag Behind Enterprise AI Hype
A new Harvard Business Review Analytic Services survey of 385 enterprises reveals a stark AI success gap: only 16% report significant, measurable impact. Companies that embed AI directly into workflows see 71% moderate or substantial value, while most deployments focus...
Google, Microsoft and xAI’s Frontier AI to Face National Security Testing
The National Institute of Standards and Technology’s Center for AI Standards and Innovation (CAISI) has signed new agreements with Google DeepMind, Microsoft and xAI to conduct pre‑deployment and ongoing security evaluations of their frontier AI models. The move expands earlier...
AWS, IBM Boost Mainframe-Cloud Interoperability
AWS and IBM announced a joint effort to simplify hybrid‑cloud integration between AWS services and IBM Z mainframes. The partnership outlines five reference patterns, including real‑time data streaming enabled by IBM’s $11 billion acquisition of Confluent. AI‑driven tools such as AWS Transform...
General Mills Adds Transformation to Tech Chief’s Remit
General Mills has expanded chief digital and technology officer Jaime Montemayor’s role to include transformation, making him chief digital, technology and transformation officer. The change supports a three‑year transformation effort that aims to deliver $600 million in FY2026 savings through AI‑driven...
SAP Buys Dremio, Prior Labs for AI Data Push
SAP announced two strategic acquisitions to strengthen its enterprise‑AI data infrastructure. It will buy Dremio, a data‑lakehouse platform, to augment the SAP Business Data Cloud and HANA Cloud with real‑time, non‑SAP data processing. SAP also secured Prior Labs, a startup...
Tech Roles Expand in the C-Suite Amid Questions About AI Value
Deloitte’s 2026 Global Tech Leadership Study finds that more than three‑quarters of tech executives now prioritize delivering measurable enterprise value over merely managing technology. The proportion of organizations with five or more tech‑focused C‑suite leaders has risen to 71%, reflecting...
Shake Shack’s Tech Chief Forges a Practical AI Strategy
Shake Shack is rolling out Project Catalyst, an AI‑driven overhaul that will reach 1,500 restaurants, while simultaneously building an internal AI strategy for its 13,400‑member workforce. Chief information and technology officer Justin Mennen emphasizes practical applications that free staff time...
Agentic Browsers Rewrite the Rules of Enterprise Security
Enterprise browsers are evolving from passive tools to autonomous agents, driven by rapid AI adoption. Deloitte reports 74% of organizations will deploy agentic AI within two years, while 84% of knowledge workers are eager to use it. These agentic browsers...
Avoiding a Chain of Custody Crisis: Why CIOs Are Bringing Data Destruction In-House
CIOs are re‑evaluating data disposal as the volume of retired hard drives, SSDs and backup media surges, exposing a hidden security gap. Traditional outsourced shredding creates multiple handoffs that weaken chain‑of‑custody control and increase breach risk. To meet stricter audit...
Citi Launches Arc to Scale AI Agents Across the Business
Citigroup has launched Arc, an internal platform that lets developers build and scale AI agents across the firm’s functions and geographies. The platform will first serve internal use cases, with broader employee access slated for later rollout. Arc is part...
Buoyed by OpenAI Deal, AWS Prepares for Agentic Future
Amazon Web Services reported $37.6 billion in Q1 FY2026 revenue, a 28% year‑over‑year increase, while reaffirming a $200 billion capital‑expenditure plan for chips, data centers and related infrastructure. The company expanded its OpenAI partnership, launching a limited‑preview of Amazon Bedrock Managed Agents...
Microsoft Touts Copilot Growth, Boosts Spending as Revenues Soar
Microsoft announced that its 365 Copilot tool now has over 20 million paid seats, with customers holding more than 50,000 seats quadrupling year‑over‑year. AI revenue run rate surged 123% to roughly $37 billion, contributing to an 18% rise in Q3 revenue to...
Hilton Bets Big on AI with Vendor Partnerships, Guest Planning Tool
Hilton announced strategic AI partnerships with Google, OpenAI and Anthropic, expanding its customer‑facing and internal capabilities. The hotel chain unveiled the Anthropic‑powered Hilton AI Planner, a tool that curates personalized itineraries using property data and local attractions. CEO Chris Nassetta...
AI Agents Are Forcing Enterprises to Overhaul Their Operations
Enterprises are confronting a rapid shift toward autonomous AI agents, with 80% of CEOs saying the technology will overhaul operational capabilities. Gartner’s 2025 survey of 469 executives reveals most firms still rely on task‑level automation, yet only 13% expect that...
Citi Taps Former Google Exec as CIO
Citigroup appointed former Google VP Brian Saluzzo as chief information officer in March. Saluzzo brings four years of experience leading core developer engineering and product management at Google to help Citi scale AI and finish its transformation. The hire aligns...
Retail and Banking Lead the Way in AI Investment
Retail and banking executives plan to boost AI and machine‑learning budgets by up to 20% in 2026, according to a Bain survey of 280 global tech leaders. The surge comes as global IT spending is projected to top $6.3 trillion, with...
The Best Network Upgrade Is the One that Lets a Smaller Team Do More
Enterprises must stop measuring network upgrades by feature lists and start judging them on how AI agents embedded in the infrastructure amplify a smaller team’s output. Modern networks are becoming a workforce productivity issue, with CIOs needing platforms that reduce...
AI PCs, Endpoint Security and the End of Time-Based Refresh Cycles
Enterprises are moving AI workloads from the cloud to the endpoint, giving rise to the AI PC – a laptop or desktop equipped with on‑device neural processing units. Analysts project AI PCs will capture 55 % of the PC market by...
McDonald’s US CIO to Depart, Successor Named
McDonald’s announced that U.S. CIO Valerie Ashbaugh will depart at the end of April after less than a year in the role, concluding a five‑year tenure at the fast‑food giant. Mustafa Husain, the former vice‑president of restaurant technology engineering, will...
Why Walmart Is Rolling Out AI to 2M Employees
Walmart announced a company‑wide effort to give all 2.1 million employees basic AI competencies, leveraging an internal platform called Squiggly and external large‑language models. The initiative, championed by EVP Donna Morris, includes role‑specific certifications built with OpenAI and Google Gemini and...
CoreWeave, Google Cloud Link up for AI Training, Inference
CoreWeave announced three cross‑cloud AI capabilities—CoreWeave Interconnect, SUNK Anywhere, and LOTA Cross‑Cloud—designed to simplify AI training and inference across multiple cloud platforms. Interconnect will directly link CoreWeave’s AI cloud to Google Cloud in a private preview, while SUNK Anywhere lets...
Execs Fear Job Loss over AI Adoption Failures
A Writer survey of 2,400 knowledge workers reveals that 61% of C‑suite leaders fear losing their jobs if they fail to steer AI adoption, while three‑quarters anticipate AI use expanding across their firms in the next five years. Executives also...
Lloyds Taps Chief Data and AI Officer
Lloyds Banking Group announced the appointment of Sameer Gupta as its chief data and AI officer, starting in June 2026. Gupta leaves DBS Bank after a 12‑year stint, including nine years as managing director and chief analytics officer where he...
Shadow Data Is a Hidden Risk that AI Can Reveal
Shadow data—forgotten copies of sensitive information scattered across endpoints, cloud storage, SaaS tools and generative‑AI prompts—remains invisible to most security teams. Research from Palo Alto Networks shows over 80% of sensitive data lives outside traditional controls, a problem amplified by...
How CIOs Can Tackle AI Ownership
AI adoption is accelerating, pushing CIOs, CTOs and chief AI officers into the spotlight as owners of both deployment and governance. Executives now must craft enterprise‑wide roadmaps, assess data and infrastructure readiness, and integrate AI initiatives with finance to track...
Salesforce, Databricks Unveil Agentic AI Governance Tools
Salesforce and Databricks introduced new agentic AI governance features, extending their Agent Fabric and AI Gateway platforms. The tools provide granular token management, permission controls, fixed handoff rules, and API usage policies to curb the rapid spread of AI agents...
When It Comes to AI Spend Management, CIOs Are Not Alone
Enterprise FinOps teams, originally focused on cloud cost control, are now extending their remit to AI spend management. About 64% of these teams measure success by business value delivered, and nearly 80% report directly to the CIO, highlighting the strategic...
CIOs Fret over Rising Security Concerns Amid AI Adoption
A Logicalis survey of more than 1,000 CIOs reveals AI is now viewed as a top security threat, with over a quarter ranking it alongside malware, ransomware and phishing. 57% say employee misuse of AI jeopardizes data, yet only 37% have...
C-Suite Boosts Tech Investments Despite Lagging ROI
A PwC survey of 633 C‑suite leaders shows almost 40% plan to increase technology and AI spending to counter geopolitical and economic volatility. The move ranks as the top strategic action for 73% of respondents, despite only about one‑in‑five executives...
Bank of America Tech Chief Shares AI Strategy Focus
Bank of America is scaling its artificial‑intelligence program from isolated pilots to enterprise‑wide process transformation. The bank has earmarked 30% of its $13.5 billion technology budget for AI, and more than 90% of its 213,000 staff now use the Erica virtual...
Employee Worries over AI Job Loss Clash Against Immature Adoption
CIOs are accelerating AI pilots, with global corporate spend reaching $582 billion in 2025, more than double the previous year. The 2026 AI Index Report finds a third of organizations expect workforce reductions within the next year, yet most AI adoption...
AWS Launches Agent Registry to Tackle Enterprise AI Sprawl
Amazon Web Services introduced Agent Registry, a centralized catalog for building, storing, and governing AI agents across frameworks. The service, now in preview via the Bedrock AgentCore console, is live in five compute regions and offers searchable records with ownership,...
‘Memflation’ Pushes Semiconductor Market Across $1.3 Trillion Threshold
Gartner projects global semiconductor revenues to surpass $1.3 trillion in 2026, a 64% jump from 2025, and to reach $1.6 trillion in 2027. The surge in AI‑driven demand is inflating memory prices, with DRAM expected to rise 125% and NAND flash 243%...
Why Securing GenAI Use Starts in the Browser
Enterprise adoption of generative AI has exploded, with daily usage rising nearly 60% in a year and weekly use tripling over two years. Employees now spend more than 80% of their workday in browsers, turning the browser into the primary...
Forget the Technical Implications of AI – How We Procure and Demand Business Outcomes Is Forever Changed
Enterprises are moving from static licensed software to programmable, context‑rich infrastructure that embeds identity, policy and compliance. As compute, storage and many software features become commoditized, value shifts from feature checklists to measurable business outcomes. Vendors must redesign contracts, pricing...
Introducing the First End-to-End Enterprise Agentic Quality Platform
Tricentis unveiled the first end‑to‑end agentic quality engineering platform, a unified suite of AI agents that automate test planning, creation, execution and performance validation. The platform, orchestrated through Tricentis AI Workspace, embeds governance, auditability and contextual knowledge across roughly 200...
AI Infrastructure Budgets Set to Triple as Demand Soars: Deloitte
Deloitte’s latest report finds AI infrastructure spending will triple for most U.S. enterprises by 2028 as automation demand surges. The survey of 515 firms shows nearly half are running more than 30 AI pilots, and Deloitte projects 70% will have...
Pep Boys Names CIO to Drive Technology Strategy
Pep Boys, operating roughly 800 locations in the U.S. and Puerto Rico, appointed Nik Umrani as chief information officer to steer its technology agenda. Umrani, formerly CIO of Novacore and a veteran of Comcast, ADT and Verizon, will craft an end‑to‑end...
Amazon CEO Makes a Case for Aggressive AI Spending Spree
Amazon CEO Andy Jassy reaffirmed a $200 billion capital‑expenditure plan through fiscal 2026 to eliminate a compute bottleneck that threatens AWS growth. He framed AI as a once‑in‑a‑lifetime opportunity and pledged aggressive spending on data‑center infrastructure, chips and networking. AWS’s chip...
Unstructured Data Is Piling up as AI Risks Rise
A new Thales report, based on a survey of 210 IT and security leaders, finds that more than half of enterprises lack full visibility into their unstructured data estates, and 68% say most of that data remains unprotected. Only 9%...
Sysco CIO to Depart as C-Suite Turnover Continues
Tom Peck, Sysco Corp.'s EVP and chief information and digital officer, is resigning effective April 10, ending a five‑year tenure that oversaw the company’s digital transformation. Navin Advani, currently CIO for the Americas, will serve as interim CIO, ensuring continuity of...
Most Enterprises Lack a Clear AI Strategy but Push to Forge Ahead
A new Altimetrik and HFS Research report finds that just 14% of global enterprises have a clear AI strategy, while 71% are still developing one. CIOs and CTOs feel pressure to deploy generative AI before governance, training, or accountability frameworks...
Why CIOs Must Integrate Governance Into Enterprise AI
Enterprise AI spending is set to rise nearly 40% this year, pushing AI deeper into business workflows and amplifying governance needs. Gartner advises CIOs to adopt an architecture‑first approach, embedding governance directly into AI systems rather than treating it as...
Insurance Industry Still Stuck in AI Pilot Phase, Report Finds
A Simplifai report finds that more than four‑in‑five insurance carriers invest at least $5 million a year in AI, yet most projects remain confined to pilot stages. Finance teams struggle to link these expenditures to measurable returns, and only 14 % of...
AI Cuts Through IT Helpdesk Logjams
Fixify’s analysis of over 50,000 tickets across 30+ firms shows AI‑driven automation resolves support requests sixteen times faster than manual processes. Average initial response fell from five minutes to four, while fully automated tickets were closed in 4.4 hours versus roughly...