Diginomica

Diginomica

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Provides business insights for the digital enterprise, focusing on enterprise software and digital transformation

Let's Get Physical (Again) - Capgemini Starts a Heavyweight Fight with a Bantam-Weight AI Argument
NewsApr 17, 2026

Let's Get Physical (Again) - Capgemini Starts a Heavyweight Fight with a Bantam-Weight AI Argument

Capgemini’s 140‑page Physical AI report claims robots will shift from scripted automation to adaptable, context‑aware collaborators. It cites a survey of 1,678 executives and highlights aging‑driven labor shortages as a catalyst for adoption. The paper predicts rapid market uptake, with...

By Diginomica
CIO Mark Bramwell and Said Business School’s Educated Adoption of AI
NewsApr 17, 2026

CIO Mark Bramwell and Said Business School’s Educated Adoption of AI

Oxford’s Said Business School, led by CIO Mark Bramwell, has made AI a core component of its curriculum and operations, providing every student access to tools like ChatGPT, Gemini and Microsoft Copilot. The school leverages AI to boost efficiency, translate...

By Diginomica
AI Bots - a New Risk and Opportunity for CIOs to Manage
NewsApr 16, 2026

AI Bots - a New Risk and Opportunity for CIOs to Manage

AI‑generated bots are flooding corporate web estates, with Akamai reporting a 300% rise in AI‑driven traffic and some CIOs seeing a 400% jump in site crawls. The surge inflates API, cloud and CDN usage, driving up operating expenses and degrading...

By Diginomica
Use of Agentic AI Erodes GDPR Compliance as We Know It. Wipro's 'Privacy by Design'  Comes Into Its Own
NewsApr 16, 2026

Use of Agentic AI Erodes GDPR Compliance as We Know It. Wipro's 'Privacy by Design' Comes Into Its Own

The rise of agentic AI—autonomous systems that decompose tasks, retain memory, and act on users’ behalf—exposes gaps in current GDPR compliance frameworks. Traditional governance assumes static tools, not self‑directing agents that make micro‑decisions, store contextual data, and can be hijacked...

By Diginomica
AI and Grocery - US Giant Albertsons Gets Personal in Its Digital Intent
NewsApr 16, 2026

AI and Grocery - US Giant Albertsons Gets Personal in Its Digital Intent

Albertsons CEO Susan Morris says AI‑driven personalization is the chain’s durable competitive edge. The retailer is leveraging its 15‑minute‑to‑120 million‑people store footprint, a robust loyalty program and a store‑based fulfillment model to blend online and in‑store experiences. AI tools such as...

By Diginomica
Salesforce TDX 2026  – Why Salesforce’s Headless 360 Announcement at TDX Is Really About Operating Model Transformation
NewsApr 16, 2026

Salesforce TDX 2026 – Why Salesforce’s Headless 360 Announcement at TDX Is Really About Operating Model Transformation

At Salesforce’s TDX 2026 conference the company introduced Headless 360, an API‑first platform that strips away the traditional user interface and makes every Salesforce capability callable by software agents. The announcement marks a strategic shift from a UI‑centric, application‑driven model to...

By Diginomica
AI and Grocery - a UK Perspective From Morrisons, Iceland and Tesco
NewsApr 16, 2026

AI and Grocery - a UK Perspective From Morrisons, Iceland and Tesco

UK grocery giants are each charting distinct AI paths. Morrisons announced up to 200 head‑office redundancies, blaming automation for efficiency gains. Iceland Foods has deployed invent.ai’s forecasting engine to tighten inventory control across every SKU. Tesco is piloting an AI‑driven...

By Diginomica
Executive Intelligence Podcast - Celonis President Carsten Thoma on Why Enterprise AI Needs Operational Truth Before It Can Deliver
NewsApr 15, 2026

Executive Intelligence Podcast - Celonis President Carsten Thoma on Why Enterprise AI Needs Operational Truth Before It Can Deliver

Celonis President Carsten Thoma argues that enterprise AI initiatives are failing because they lack operational context, not because of missing features. He explains Celonis’s creation of transformer‑based models that turn cryptic system event logs into a process language, forming an...

By Diginomica
Certinia Unveils Veda, Its AI Engine for Professional Services Automation
NewsApr 15, 2026

Certinia Unveils Veda, Its AI Engine for Professional Services Automation

Certinia introduced Veda, an enterprise‑grade AI engine for professional services automation, in its Spring 2026 release. The platform ships with 10 role‑based agents and 64 reusable actions, priced at $30 per user per month plus consumption‑based credits. Early lighthouse customers...

By Diginomica
Beyond Strait of Hormuz and Red Sea Disruptions - Ensuring Supply Chain Resilience with Process Intelligence
NewsApr 14, 2026

Beyond Strait of Hormuz and Red Sea Disruptions - Ensuring Supply Chain Resilience with Process Intelligence

Geopolitical chokepoints such as the Red Sea and the Strait of Hormuz are now routine disruptors, adding weeks to transit times and doubling spot freight rates for oil and LNG shipments. A 2026 Process Optimization Report shows 85% of surveyed...

By Diginomica
A New Answer Engine Optimization Tool, Plus Other Updates - Shooting the Breeze with HubSpot's Spring 2026 Spotlight
NewsApr 14, 2026

A New Answer Engine Optimization Tool, Plus Other Updates - Shooting the Breeze with HubSpot's Spring 2026 Spotlight

HubSpot’s Spring 2026 release adds an Answer Engine Optimization (AEO) tool that leverages CRM data to suggest prompts, create on‑brand content, and track AI‑driven visibility. The Breeze Assistant is upgraded with the Loop Marketing Playbook, role‑aware advice, and automatic brand‑compliant...

By Diginomica
Wolseley's CTO on Oracle Fusion and AI - Start with the Easy 80%, and Bring up the Bottom Third
NewsApr 14, 2026

Wolseley's CTO on Oracle Fusion and AI - Start with the Easy 80%, and Bring up the Bottom Third

Wolseley Group, the UK’s largest specialist trade merchant with roughly $3.2 billion in annual revenue, is modernising its 700‑branch network using Oracle Fusion SCM. After eight years on Oracle Cloud for finance and recent supply‑chain upgrades, the company will pilot a...

By Diginomica
Qlik's Most Important AI Feature Is Knowing when to Say Nothing . Boring Is Brilliant
NewsApr 14, 2026

Qlik's Most Important AI Feature Is Knowing when to Say Nothing . Boring Is Brilliant

Qlik announced the general availability of its agentic experience in Qlik Cloud, delivered through the conversational Qlik Answers interface and the Model Context Protocol (MCP) server. Answers is engineered to refuse answering queries outside its governed data, eliminating hallucinations. The...

By Diginomica
Could a Hellenistic Poet and Philologist Crack the Challenge of E-Commerce for High-End Retail Brands? Brunello Cucinelli Reckons to Have...
NewsApr 14, 2026

Could a Hellenistic Poet and Philologist Crack the Challenge of E-Commerce for High-End Retail Brands? Brunello Cucinelli Reckons to Have...

Italian luxury label Brunello Cucinelli has unveiled Callimachus, an AI‑powered e‑commerce platform designed to replicate the personalized service of its brick‑and‑mortar stores. Developed by the Solomei AI research centre, the site uses custom AI agents to interpret shopper intent and...

By Diginomica
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